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Public Tickets

Marco van Wynbergen Waitlist button layout not niceClosed   Amelia   Updated December 4, 2024 at 11:04am   39 Most recent comment from Stefan Petrov:Got it, it might be the best solution, after all :) PixelKit Version 7.9 - Customer Invoice Not SendingClosed   Amelia   Updated December 4, 2024 at 10:15am   28 Most recent comment from Stefan Petrov:We will make sure to update the changelog page once it's done. We are aware that a lot of our users use this combination of email configurations. Giam Assistance Required: Clearing Large Amelia Notifications Log FileClosed   Amelia   Updated December 4, 2024 at 8:59am   2 Most recent comment from Uroš Jovanović:Hello Giam, Thank you for reaching out and for your patience. To address your concerns about the amelia_notifications_log file, here’s how you can proceed: 1. Safe Removal Instructions You can safel ... Amanda Problem with fieldsClosed   Amelia   Updated December 4, 2024 at 8:58am   4 Most recent comment from Stefan Petrov:I was referring to this section - When you open it, you see these booking forms You need to select Step by Step v2 and then select the Customer Information step / Options   Marjorie Curtis Gift CertifidcatesClosed   Amelia   Updated December 4, 2024 at 8:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. We don't have gift vouchers but we have an option for creating discount codes. Th ... Filip Štěrba Issue with automated booking assignmentsClosed   Amelia   Updated December 4, 2024 at 8:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This can only happen if you created a conflict of roles. Can you please check in WordPress users if you have several roles added to this user? For exampl ... Jen Lucas Appointments not updatingClosed   Amelia   Updated December 4, 2024 at 7:59am   4 Most recent comment from Uroš Jovanović:Hello Jen, Glad to hear that the issue has been resolved. Please let me know if you have any other questions. Lina Event slots capacityClosed   Amelia   Updated December 4, 2024 at 7:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, you can hide this in customize section. We have two booking forms list end calendar and make sure to set this in proper form and please note that th ... Dima Vaneva Amelia plugin no longer displays on my homepageClosed   Amelia   Updated December 4, 2024 at 6:58am   6 Most recent comment from Uroš Jovanović:  Hello Dima, Thank you for your kind words and for sharing your reviews—they’re greatly appreciated! Since the SMS credit isn’t suitable for your needs, we’d be happy to offer ... Elizabeth Finlan Customer NotificationsClosed   Amelia   Updated December 4, 2024 at 6:54am   2 Most recent comment from Marko Davidović:    Hello there, Thank you for reaching out to us. We are not completely sure what exactly the issue is. But Amelia can not send the mail to wrong address unless this address is somehow related to t ... Brandon Teschke StripeClosed   Amelia   Updated December 3, 2024 at 1:03pm   4 Most recent comment from Stefan Petrov:Hi Brandon, Thanks for the update. I was also about to check this. We always check if there is the latest version installed. Great to see that it working now.  If you have any other questions, please ... John issues with 7.9 versionClosed   Amelia   Updated December 3, 2024 at 12:41pm   3 Most recent comment from Uroš Jovanović:Hello John, This issue occurs with many plugins due to the WordPress 6.7 update. The current solution is to disable the debug mode in the wp-config.php file. You can find more information on the issue ... Fabian booking formClosed   Amelia   Updated December 3, 2024 at 12:15pm   7 Most recent comment from Uroš Jovanović:Hello Fabian, Thank you for your patience. Regarding the issue with the mobile keyboard popping up when clicking on a category selection field, it seems that CSS alone may not be enough to prevent thi ... Charlotte Time slot management in "Events"Closed   Amelia   Updated December 3, 2024 at 11:32am   28 Most recent comment from Uroš Jovanović:Hello Angélique, Thank you for your message. To resolve the issue with the unavailable time slots, please try the following: Go to Amelia > Settings > Roles > Admin. Enable the option "Allow admin to ... Hajo Smit Attention: your competitor Late Point has a simple "Any employee" solutionClosed   Amelia   Updated December 3, 2024 at 11:25am   2 Most recent comment from Uroš Jovanović:Hello Hajo, Thank you for your feedback and for highlighting these important features. We understand how valuable the "Any Employee" option and the ability to book multiple services for different indi ...