Okay

Public Tickets

Ulrich Mueller mandatory fieldsClosed   Amelia   Updated November 12, 2024 at 11:51am   4 Most recent comment from Stefan Petrov:Hi Ulrich, Thanks for the feedback. In order to have the mandatory field enabled, you need to have this option enabled in General settings and in booking form options. Unfortunatelly, I wasn't ab ... Miguel Banned field mailClosed   Amelia   Updated November 12, 2024 at 11:48am   2 Most recent comment from Uroš Jovanović:Hello Miguel, The issue you're experiencing happens because you are logged in as an admin user on the website. By default, Amelia auto-fills the Name and Email fields with the logged-in user' ... Eduardo Condes Double Booking Issue in AmeliaClosed   Amelia   Updated November 12, 2024 at 11:43am   2 Most recent comment from Uroš Jovanović:Hello Eduardo, Thank you for reaching out and reporting the issue. Could you please check if the capacity of the service in question is set to more than 1? When the capacity is greater than 1, Amelia ... Natascha Vantuykom zoom integration recording linkClosed   Amelia   Updated November 12, 2024 at 11:41am   2 Most recent comment from Uroš Jovanović:Hello Natascha, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Corné Kamminga Amelia events: more detailed timesClosed   Amelia   Updated November 12, 2024 at 11:36am   2 Most recent comment from Stefan Petrov:Hello Corne, Thanks for reaching out to us. You need to change the default timeslot step in General settings. By default, it's configured to 30 minutes, but you can change this to lower increment ... Theodoros Bampilis Edit recurring events results in un-wanted deletion of future events - Data lossClosed   Amelia   Updated November 12, 2024 at 10:20am   6 Most recent comment from Uroš Jovanović:Hello Theodoros, Thank you for your patience. I tested it out on your website and recorded a video. Please check the following video and let me know if this is the same from your end.   Tom Worman WP User SyncClosed   Amelia   Updated November 12, 2024 at 10:17am   6 Most recent comment from Marko Davidović:Hello again, Thank you for sharing this with us and with other users hopefully this will help if there are some other users with same requirements. Should you have any further inquiries, we kindly req ... Mr Neil Rickaby Wrong subscription tier!Closed   Amelia   Updated November 12, 2024 at 8:07am   2 Most recent comment from Stefan Petrov:Hello Mr Neil Rickaby, Thanks for reaching out to us. Unfortunatelly, there is no option to "swap" a subscription. You either need to upgrade the license (through the TMS store account) or you can req ... Francesca Kendall Price differenceClosed   Amelia   Updated November 12, 2024 at 7:57am   2 Most recent comment from Stefan Petrov:Hi Francesca, I hope you are doing well. Please check the pricing per employee in service settings. For each service you can configure the pricing per employee, and if configured it will overide the s ... Peter Stadelmann Zeit einstellungen funktioniert nichtClosed   Amelia   Updated November 12, 2024 at 7:54am   2 Most recent comment from Stefan Petrov:Hallo Peter, vielen Dank, dass Sie uns kontaktiert haben. Es sieht so aus, als ob die Zeitzoneneinstellungen nicht korrekt sind. Bitte überprüfen Sie die WP-Zeitzoneneinstellungen. Sie sollten auf d ... Andrea Ferguson sharing event linkClosed   Amelia   Updated November 12, 2024 at 7:44am   2 Most recent comment from Stefan Petrov:Hello Andrea, Thanks for reaching out to us. Unfortunatelly, currently, there is no such option since all events are only visible on the Event list. You can create a separate page with individual even ... Ada Change LocationClosed   Amelia   Updated November 12, 2024 at 7:44am   2 Most recent comment from Stefan Petrov:Hello Ada, Thanks for reaching out to us. Make sure that you inserted and activated your Google Maps API key. You can follow the instructions from this link. Of course, let me know if it works.  Wally Jones PayPalClosed   Amelia   Updated November 12, 2024 at 7:44am   27 Most recent comment from Stefan Petrov:Hello, You would certainly need to have the latest version, it is recommended. You can update it to the latest version and test it again.  Cristobal Instalation IssueClosed   Amelia   Updated November 12, 2024 at 7:44am   3 Most recent comment from Stefan Petrov:Hi Cristobal, Thanks for reaching out to us. This is the correct installation process. First, remove Amelia from the plugin section, clear the cache, install the new license again, and enter the purch ... Jeremy Hanke QuestionClosed   Amelia   Updated November 12, 2024 at 7:41am   8 Most recent comment from Stefan Petrov:Hi Jeremy, You can follow this link for instructions. You would need to create a staging site and then provide the login credentials.