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Public Tickets

Lucas Email and Phone Number not MandatoryClosed   Amelia   Updated July 24, 2023 at 5:17am   5 Most recent comment from Marko Davidović:Hello Lucas, We are glad that we were able to help you and that you have found it and If you have any more questions please open another ticket and we will gladly help you there. We wish you all the ... seh lymas installation support for mobileClosed   Amelia   Updated July 24, 2023 at 5:13am   5 Most recent comment from Marko Davidović:Hello seh lymas, You are most welcome and we are glad to hear that everything is fine now. If you have any more questions please open a new separate ticket for each question and we will gladly help y ... Francesca Kendall Email NotificationClosed   Amelia   Updated July 24, 2023 at 5:13am   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for reaching out to us. You can turn off the employee notifications if you wish and then you can add an additional address in notification settings like this In this way th ... [email protected] Services avalabilityClosed   Amelia   Updated July 21, 2023 at 11:54am   2 Most recent comment from Stefan Petrov:Hello [email protected], Thanks for reaching out to us. This can be done in two ways. The first option is to set special days for each employee. This feature allows you to set one or multi ... Tyana Activating the licenseClosed   Amelia   Updated July 21, 2023 at 11:34am   8 Most recent comment from Aleksandar Vuković:Sure, Tyana.You need to access the table wp_options. In there, search for "amelia_settings" in the "option_name" column.That will return one row, which you need to edit. You're editing the "opti ... Eduardo Fonseca SMS Event Next Day ReminderClosed   Amelia   Updated July 21, 2023 at 11:30am   4 Most recent comment from Marko Davidović:Hello Eduardo, Uros is on vacation so I'll step in for him and we thank you for your kind words. I'll make sure that he sees your compliments.Also, may I ask you for a small favor if you don ... Sandra MACHEFER Custom fields (URL)Closed   Amelia   Updated July 21, 2023 at 11:18am   6 Most recent comment from Marko Davidović:Hello Sandra, Uros is on vacation so I'll step in for him to thank you for the suggestion and hopefully, this suggestion will have plenty of votes.If you have any more questions please open a new ... Gerhard Neinert Customizing Event List Booking Form 2.0Closed   Amelia   Updated July 21, 2023 at 10:34am   4 Most recent comment from Marko Davidović:Hello Gerhard,Uris is on vacation so I will step in for him.This is because you have added German as an additional language in Amelia but since your page is on German alreadyAmelia sees it as a secon ... Mario Suárez Galvín Help to create a serviceClosed   Amelia   Updated July 21, 2023 at 9:49am   8 Most recent comment from Marko Davidović:Hello again Mario,Thank you for the compliments we try to help as fast and as best as we can.We wish you all the best. Have a nice day.  Mario Suárez Galvín Problem with a deleted eventClosed   Amelia   Updated July 21, 2023 at 9:48am   10 Most recent comment from Marko Davidović:Hello Mario,You are most welcome but this time we did nothing everything was fine, maybe this was just a caching issue. What matters now is that everything is fine.If you have any more questions pleas ... Lucas Mialani Stop Off-line events from sending google meet linkClosed   Amelia   Updated July 21, 2023 at 8:56am   4 Most recent comment from Aleksandar Vuković:Hi again Lucas.These are triggered by the "Send Event Invitation Email" option in Settings/Integrations/Google Calendar section. If you disable them, the email invitations won't be sent to your ... Martino Suscription upgradeClosed   Amelia   Updated July 21, 2023 at 8:44am   2 Most recent comment from Aleksandar Vuković:Hello Martino.Promotions don't apply to upgrades or renewals, so you won't be able to use the promotional discount by upgrading the license.As your subscription is about to expire in 6 days, ... Sandeepa Panel for Manager/ second adminClosed   Amelia   Updated July 21, 2023 at 7:29am   4 Most recent comment from Marko Davidović:Hello Sandeepa,This is the easiest solution that work in most cases but in case this fails it can be done in the database. In any case, we are glad that everything is fine and If you have any more qu ... david How to avoid panel deployment in customer profileClosed   Amelia   Updated July 21, 2023 at 7:18am   4 Most recent comment from Aleksandar Vuković:Hi again David.We would only be able to hide the details you marked in your screenshot with custom CSS, nothing more. So, there's nothing to roll back to, you'd only need to remove the custo ... Shantanu Baviskar Customer often has to be "let in" by Employee in Google Meet appointmentsClosed   Amelia   Updated July 21, 2023 at 6:46am   2 Most recent comment from Marko Davidović:Hello Shantanu, Thank you for reaching out to us.This is a question for Google support team and we can not influence this for this you need to reach out to them and check this with them.If you have an ...