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Public Tickets

Traci notifications not sending again (SMS and Email)   Amelia   Updated 14 hours ago   4 Most recent comment from Stefan Petrov:Hello Traci,So, here is what i was able to investigate. The test email does work properly, even with the Mailgun, that's correct. The SMS notifications also work correctly. This is the test SMS t ... Kirstyn Raasch Dashboard profiles not displaying packages bought after new Amelie version update 7.5   Amelia   Updated 14 hours ago   7 Most recent comment from Kirstyn Raasch:Hi StefanWe managed to go back to Amelia version 7.4.3 and everything is working fine, please see video here: IMG_0090.MOV. There is clearly an issue with Amelia 7.5. I've also seen similar tick ... Giulio Massara show calendar and bookings in websilte   Amelia   Updated 14 hours ago   2 Most recent comment from Stefan Petrov:Hello Giulio,Thanks for reaching out to us.There is an Amelia booking form that i can be displayed on the front end page. You can use different shortcodes to display the Amelia booking form but to ma ... Rudolf Gabriel Jaun Set prize to non visible   Amelia   Updated 15 hours ago   1 Most recent comment from Rudolf Gabriel Jaun:Dear Amelia-Team First of all: amelia rocks!! I have amelia embedded under https://gabrieldesign.swiss/mitarbeiterfotos/, but I would like not to show the prize during the booking-process, because th ... Carles advertising on appointments?   Amelia   Updated 15 hours ago   7 Most recent comment from Stefan Petrov:Hello Carles,Great. Well, since it has been hidden now, I'm not able to see it, but honestly, it's the first time seeing it. Not so many reports regarding this issue, if any. The only issue ... Isabel Lapaz notifications formatClosed   Amelia   Updated 15 hours ago   4 Most recent comment from Uroš Jovanović:Hello Isabel,Glad to be able to assist you.I will have this ticket closed now. Andzelika URGENT: Booking issues after update - purchased classes and packages doesn’t add in the system   Amelia   Updated 16 hours ago   14 Most recent comment from Andzelika:Hello, sure. Please find attached image with FTP details.  David Rojas Amelia template example   Amelia   Updated 16 hours ago   4 Most recent comment from Uroš Jovanović:Hello David,We will soon implement an option to download a template, but there is currently no such option.I will let you know when that is possible.In the meantime, please let me know if you have an ... Luca Raimondi csv feed   Amelia   Updated 16 hours ago   10 Most recent comment from Stefan Petrov:Hello Luca,Here is what we are to provide Since there were a few questions on this ticket ( you asked for: prices for events, a service list with prices, and SQL query), here are some pointers:1. It& ... Nicolas Boucherie After updata only 4 service isshowing   Amelia   Updated 16 hours ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Services and locations that will show on a booking form depending on what you have set in employee work hours and on the shortcode don't hat page.So ... Spanishclasseslive S.L. Upgrade   Amelia   Updated 16 hours ago   8 Most recent comment from Marko Davidović:Hello again, This can not be tested properly since the site is in maintenance modeWe looked everywhere and we could not find a plugin where this can be turned off so that we can test. Can you please ... Roux Stéphanie appointments not working on customer panel since upgrading   Amelia   Updated 17 hours ago   6 Most recent comment from Stefan Petrov:Hello Stéphanie,Thanks for the link. If it try to access the customer panel using the URL of the webpage from User Role settings, it asks me for a password if i open it in incognito mode. If i open ... Alessandro Stefanoni Customer Panel   Amelia   Updated 11 hours ago   2 Most recent comment from Alessandro Stefanoni:I mean these buttons: tabatha Amelia not loading on the front end   Amelia   Updated 18 hours ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in ... Dave Coleman Time Increments   Amelia   Updated 18 hours ago   4 Most recent comment from Stefan Petrov:Hello Dave,You are welcome. Unfortunately, the calculation of the total number of customers is always configured to include the initial customer as +1. That means that Amelia will always calculate the ...