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Public Tickets

Samuel Bauer Google MeetClosed   Amelia   Updated December 6, 2023 at 7:40am   9 Most recent comment from Stefan Petrov:Hello Samuel,No problem, you are welcome!Should you require any additional assistance or if you have any questions, feel free to open a new ticket and we will gladly help you there!Have a nice day! Tobias Dressel Questions Catalog viewClosed   Amelia   Updated December 6, 2023 at 6:35am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to d ... Emmanuel Booking paymentClosed   Amelia   Updated December 5, 2023 at 3:28pm   4 Most recent comment from Stefan Petrov:Hello Emmanuel,I recommend checking out our documentation where we have everything explained in detail regarding every feature in Amelia. Here is a quick guide that you can use. It pretty simple to ... Richard Rodriguez SMS IssuesClosed   Amelia   Updated December 5, 2023 at 3:27pm   2 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for reaching out to us.Please provide me with the screen recording of this issue and I will assist you with this.Looking forward to your reply. Edwin sorting of locations in the front-end booking formClosed   Amelia   Updated December 5, 2023 at 2:23pm   4 Most recent comment from Stefan Petrov:Hello Edwin,Our policy is to have one issue or question per ticket, but I will provide a reply here regarding this one (just fyi)So, the booking form is predesigned with those steps, and while you can ... Rob Huurman Translation DutchClosed   Amelia   Updated December 5, 2023 at 9:53am   2 Most recent comment from Stefan Petrov:Hello Rob,Thank you very much! I'll make sure that i forward this to the management.Looking forward to hearing from you soon. Alexander Marinescu not sending notifications to E-mail employeeClosed   Amelia   Updated December 5, 2023 at 9:33am   2 Most recent comment from Stefan Petrov:Hello Alexander,Thanks for reaching out to us. Here is the workaroundIf you use Google or Outlook for emails there is a workaround. You can put the same email just place +number before @ and you will ... Annika Boxhoorn Booking page not workingClosed   Amelia   Updated December 5, 2023 at 9:28am   2 Most recent comment from Marko Davidović:Hello Annika, Thank you for reaching out to us.Most likely you did not add those services in employee work hours but please check this also 1. Are these services visible on the site?  2. If they ar ... Dharit Lathigara No API Settings visible in Amelia SettingsClosed   Amelia   Updated December 5, 2023 at 9:07am   2 Most recent comment from Marko Davidović:Hello Dharit, Thank you for reaching out to us.The rest API option is only available in developer license. You have a basic license and for that reason you do not see this option built in. If you need ... Sergio Payment link eventClosed   Amelia   Updated December 5, 2023 at 8:50am   4 Most recent comment from Uroš Jovanović:Hello Sergio, Thank you for the update on this. Can you please provide me with the screen recording of this issue and I will assist you with this? Looking forward to your reply. akairental About Recurring ServiceClosed   Amelia   Updated December 5, 2023 at 8:24am   7 Most recent comment from Uroš Jovanović:Hello Akai,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Amos Amelia does not let me re-schedule appointment, even if I have space to do itClosed   Amelia   Updated December 5, 2023 at 8:09am   4 Most recent comment from Marko Davidović:Hello Amos,This how it is designed, in that case you need to cancel this appointment and then to click on edit on a new one and then you can add this customer  to that new appointment. When you edit ... Michael Amelia Plugin issueClosed   Amelia   Updated December 5, 2023 at 8:06am   6 Most recent comment from Marko Davidović:Hello Michael,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... IC Concept Container height for mobile bookingClosed   Amelia   Updated December 5, 2023 at 7:57am   4 Most recent comment from Marko Davidović:Hello again,In this case then,ufortunately, currently, this feature is not built-in in Amelia and this can not be achieved at this time.In light of this, we encourage you to kindly consider submitting ... César Yucra Add a small text in a sectionClosed   Amelia   Updated December 5, 2023 at 7:55am   2 Most recent comment from Marko Davidović:Hello again César, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. There is no such possibility and to be able to achieve this we would need to chan ...