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Public Tickets

Szymon Reservation for the whole dayClosed   Amelia   Updated October 18, 2023 at 10:41am   2 Most recent comment from Stefan Petrov:Hello Szymon,Thanks for reaching out to us.The maximum service duration that can be configured is 24h. If you set the service duration to 24, you need to make sure that employee work hours are set to ... Farouk Email notificationsClosed   Amelia   Updated October 18, 2023 at 10:11am   3 Most recent comment from Uroš Jovanović:Hello Farouk,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Gauthier Webflow or Bubble pluginClosed   Amelia   Updated October 18, 2023 at 10:04am   2 Most recent comment from Stefan Petrov:Hello Gauthier,Thanks for reaching out to us.Amelia is a plugin for the WordPress environment only, and it can be installed only for the WP. As far as we can see, these two sites are essentially websi ... Hans Groen Days off employee don't matchClosed   Amelia   Updated October 18, 2023 at 9:50am   4 Most recent comment from Uroš Jovanović:Hello Hans,I will respond to this ticket that you created.I appreciate your patience. Meike janssens booking questionClosed   Amelia   Updated October 18, 2023 at 9:50am   2 Most recent comment from Stefan Petrov:Hello Meike,Unfortunately, there is currently no such option with Amelia's built-in features. The service price is something that is predefined in advance. Currently, in Amelia, there is an optio ... Richard Stripe integrationClosed   Amelia   Updated October 18, 2023 at 9:37am   4 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for the update on this.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Björn Thiele Individual Appointment without userClosed   Amelia   Updated October 18, 2023 at 8:58am   2 Most recent comment from Stefan Petrov:Hello Björn,Thanks for reaching out to us.Unfortunately, currently, this is not possible within Amelia's built-in features. While you can search for a customer, it is required for a customer to ... Gauthier Issue with location and employeeClosed   Amelia   Updated October 18, 2023 at 8:08am   2 Most recent comment from Marko Davidović:Hello Gauthier, Thank you for reaching out to us.On the front end your employee is available on all locations. On the back end when you search them in that way only the default location applies this i ... Maxime Cancellation of participationClosed   Amelia   Updated October 18, 2023 at 7:08am   4 Most recent comment from Marko Davidović:Hello Maxime,In order to change the general colours of the Customer/Employee Panels as well as the text colour; at the moment we don't have a separate setup that is only for the Panels; but if ... unicorn Cancel cancelationClosed   Amelia   Updated October 17, 2023 at 6:41pm   6 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that rea ... Sandeepa Group booking for eventsClosed   Amelia   Updated October 17, 2023 at 2:15pm   2 Most recent comment from Stefan Petrov:Hello Sandeepa,Thanks for reaching out to us.Sorry to disappoint you, but, currently in Amelia, there is no option to set the discounted price when a group of 3 or more join. There is an option to set ... Björn Thiele Individual Name of an appointmentClosed   Amelia   Updated October 17, 2023 at 1:13pm   2 Most recent comment from Stefan Petrov:Hello Björn,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. All the appointments (services) are made in advance and they are disp ... Soubhi Abla Group Booking / Package IssuesClosed   Amelia   Updated October 17, 2023 at 12:09pm   7 Most recent comment from Stefan Petrov:Hello Soubhi,My apologies, i was referring to the front end. It's not possible to reproduce it from the front end since those dates have passed.If we go back to the backend, looking at the Oct 9 ... Alex Warren Removing closed events from the event booking front endClosed   Amelia   Updated October 17, 2023 at 11:08am   4 Most recent comment from Uroš Jovanović:Hello Alex,Thank you very much for that.If you have any other questions, please let me know. Blandine google calendar connection issueClosed   Amelia   Updated October 17, 2023 at 10:46am   2 Most recent comment from Stefan Petrov:Hello Blandine,Thanks for reaching out to us.Are you seeing any errors when you want to connect to the Google Calendar with employees? Usually, there is an error "unable to connect" when you want to c ...