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Public Tickets

Jaffer Coupon for PackageClosed   Amelia   Updated October 19, 2023 at 4:55pm   3 Most recent comment from Uroš Jovanović:Hello Jaffer,Thank you for reaching out to us.The coupon option for packages is only available for the 2.0 booking forms:[ameliacatalogbooking][ameliastepbooking]Please let me know if this works for y ... Nelson Rego Blocking TimeClosed   Amelia   Updated October 19, 2023 at 2:05pm   2 Most recent comment from Uroš Jovanović:Hello Nelson,Thank you for reaching out to us.They can do so with the special days feature where they can modify the working hours for a specific date.Please let me know if this helps you. Snezhana Batova Afterpay setupClosed   Amelia   Updated October 19, 2023 at 1:03pm   2 Most recent comment from Stefan Petrov:Hello Snezhana,Thanks for reaching out to us.While there is an official integration between Amelia and Stripe, the Afterpay (if there is an add on) is only possible to be implemented with WooComerce. ... Mohammad Requesting a refundClosed   Amelia   Updated October 19, 2023 at 12:04pm   2 Most recent comment from Stefan Petrov:Hello Mohammad,Thanks for reaching out to us. We are sorry to see that you are not finding Amelia useful and disappointing. As you said, when it comes to software, technical issues can arise, and this ... Louis Boß Showing/Hiding already booked places in an eventClosed   Amelia   Updated October 19, 2023 at 11:22am   2 Most recent comment from Uroš Jovanović:Hello Louis,Thank you for reaching out to us.Please try the following CSS and let me know if it works or not: .amelia-app-booking #amelia-booking-wrap #am-events-booking .am-event-list .am-form-eventL ... Eduardo Fonseca SMS segmentsClosed   Amelia   Updated October 19, 2023 at 10:59am   2 Most recent comment from Uroš Jovanović:Hello Eduardo,Thank you for reaching out to us.We strongly do not recommend that the links are sent via SMS as it greatly increases the size of the SMS message.Please let me know if you have any othe ... Roberto credit countClosed   Amelia   Updated October 19, 2023 at 10:54am   2 Most recent comment from Uroš Jovanović:Hello Roberto,Thank you for reaching out to us.Something similar can be set up with the packages in Amelia.Please let me know if this works for you.Looking forward to your reply. Ann-Sophie Degroote Limit appointments by day or by weekClosed   Amelia   Updated October 19, 2023 at 10:34am   4 Most recent comment from Stefan Petrov:Hello Ann-Sophie,Thanks for the feedback. Then i misunderstood the question, sorry about that. Yes, this option is for the customers, but, currently, there is no option for employees. Please feel f ... Farouk Add selective services to certain locationsClosed   Amelia   Updated October 19, 2023 at 10:19am   2 Most recent comment from Uroš Jovanović:Hello Farouk,Thank you for reaching out to us.Each employee needs to be assigned to a default location: However, when you access the Work Hours tab of the employee, you can assign all your locations ... Miroslav Cihlo Issue with connection between Amelia and WoocommerceClosed   Amelia   Updated October 20, 2023 at 1:58pm   31 Most recent comment from Uroš Jovanović:Hello Miroslav,We have noted this issue and passed it to our developer to have this resolved for one of the updates in the near future.In the meantime, please let me know if you have any other questio ... Audrey Evelyne Favard Labas Description formatClosed   Amelia   Updated October 19, 2023 at 9:48am   6 Most recent comment from Marko Davidović:Hello Audrey,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Andreas english text in events listClosed   Amelia   Updated October 19, 2023 at 9:44am   7 Most recent comment from Marko Davidović:Hello Andreas,Some strings are translated and some are not since they are both English strings. You have set US on your pages you just set it as US in Amelia also and purge the cache and everything sh ... Egor Amelia AppointmentsClosed   Amelia   Updated October 19, 2023 at 9:16am   3 Most recent comment from Marko Davidović:Hello Egor, Thank you for reaching out to us.Please make sure that you purge the cache. We have tested this and we can not replicate the issue. Please try this first and if you still have the issue we ... Elodie Carceller Send reminder two or three days before an appointmentClosed   Amelia   Updated October 19, 2023 at 9:07am   4 Most recent comment from Stefan Petrov:You are welcome, Elodie.Please, let us know if you have any other questions.Have a nice day! Zengfu Xu Amelia plug-in Auto UpdateClosed   Amelia   Updated October 19, 2023 at 7:09am   24 Most recent comment from Marko Davidović:Hello Zengfu Xu, Thank you for that. We will forward this ticket again and we will contact you as soon as we have more information.