Public Tickets
Ricardo
FATAL ERROR - AMELIA DONT SAVE THE APOINTMENT!!!
Amelia
Updated October 16, 2024 at 1:13pm
33
Most recent comment from Uroš Jovanović:Hello Ricardo,
Thank you for the update on this.
When you have multiple questions or issues which are for different subjects/topics,
please open a new ticket for each subject, and we will help/advis ...
Szabolcs Fekete
Can't sign in eventsClosed
Amelia
Updated October 16, 2024 at 12:31pm
4
Most recent comment from Stefan Petrov:Hello,
Thanks for the feedback, I'm glad it works properly now.
Looking forward to hearing from you regarding other questions or issues.
Jorge Varzim
Google Calendar SyncClosed
Amelia
Updated October 16, 2024 at 11:04am
3
Most recent comment from Stefan Petrov:Hello Jorge,
Thanks for the feedback. Yes, that's correct, great to see that you were able to find the solution.
Should you have any other questions or issues, feel free to reach out to us on a n ...
varia bonora
package not show
Amelia
Updated October 16, 2024 at 10:46am
15
Most recent comment from Uroš Jovanović:Hello Varia,
I wanted to let you know that we are working on this and the fix will be included in one of the following updates.
I appreciate your patience, and we will also respond to the other ticket ...
krisna purbaya
paid status from woocommerceClosed
Amelia
Updated October 16, 2024 at 10:31am
10
Most recent comment from Uroš Jovanović:Hello Krisna,
The ticket is closed now.
Let us know if you have any other questions.
Gábor
Multiple appointmentsClosed
Amelia
Updated October 16, 2024 at 10:24am
6
Most recent comment from Stefan Petrov:Hi Gabor,
Apologies for the delayed answer. Unfortunatelly, the Zoom links are different for each appointment, and Amelia only sends one email with the link, that's correct. Your suggestion might ...
machida naho
refound
Amelia
Updated October 16, 2024 at 8:31am
2
Most recent comment from Uroš Jovanović:Hello Machida,
Thank you for your purchase.
I have just refunded your Starter license.
Please let me know if you have any other questions.
otto morales Gomez
Retirar Horas que no se usanClosed
Amelia
Updated October 16, 2024 at 7:07am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
This is because you have enabled allow admin to book at any time option in settings role settings admin. Just turn this option off and purge the cache an ...
Martin JARVIS
Variable pricingClosed
Amelia
Updated October 16, 2024 at 7:03am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. What you want to set in not possible in Amelia at this time Im afraid.
Should you have ...
Fay Oleary
Urgent Customising support help needed pleaseClosed
Amelia
Updated October 16, 2024 at 6:40am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, we can not call you we provide support only this ticketing platform. We will gladly help you with any question that you may have but pleas ...
David
Reschedule an appointmentClosed
Amelia
Updated October 16, 2024 at 6:11am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
They can reschedule from their profile in customer panel easily. You can read more about it on this link https://wpamelia.com/front-end-customer-panel-2- ...
TRETON
sms et emailClosed
Amelia
Updated October 16, 2024 at 6:07am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
The SMS often has a status queued but is actually sent. The status of the SMS is not refreshed automatically.
You can click on test notifications and ...
IC Concept
"Packages " in customer panel visible on mobile onlyClosed
Amelia
Updated October 16, 2024 at 5:35am
17
Most recent comment from Marko Davidović:Hello again,
You are most welcome and this CSS should help you achieve what you need until the bug is resolved.
Should you have any further inquiries, we kindly request that you open separate tickets ...
Wayne
Multiple Admin accounts can't see events
Amelia
Updated October 15, 2024 at 3:28pm
2
Most recent comment from Uroš Jovanović:Hello Wayne,
Thank you for reaching out to us.
Can you please let me know if there are any customers or employees with the same email as the admin users with which you were logged in when this error o ...
James Martin Childs
Issue after updateClosed
Amelia
Updated October 15, 2024 at 11:24am
3
Most recent comment from Stefan Petrov:Hi James,
Thanks for reaching out to us. Yes, since it's a magic link, it actually sends the login email to your email, so you need to change it to my - [email protected].
Also, can yo ...