Public Tickets
Robin edward
CANCELClosed
Amelia
Updated March 3, 2025 at 6:26am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store.
If you need to cancel ...
Juan
2 people booking same slot.Closed
Amelia
Updated March 3, 2025 at 6:21am
8
Most recent comment from Marko Davidović:Hello again,
When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separat ...
Hannibal Rodriguez
No envía emailsClosed
Amelia
Updated March 3, 2025 at 6:20am
10
Most recent comment from Marko Davidović:Hello again,
Unfortunately, you can not. They can only be removed manually. Amelia is deigned in such a way that al data appears and only admin can delete things from Amelia. They must appear but they ...
Alexander Schadofske
Open event from URL parameter / queryClosed
Amelia
Updated February 28, 2025 at 2:44pm
2
Most recent comment from Uroš Jovanović:Hello Alexander,
Starting from Amelia 7.4.2, users can pre-select a list of entity IDs separated by commas, which will be automatically pre-filled on the form. The following list of URL parameters can ...
Rafi
Bug on the last stage of schedulingClosed
Amelia
Updated February 28, 2025 at 2:38pm
2
Most recent comment from Uroš Jovanović:Hello Rafi,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as th ...
Nikita
Payment IssuesClosed
Amelia
Updated February 28, 2025 at 2:38pm
2
Most recent comment from Uroš Jovanović:Hello Nikita,Thank you for reaching out to us.
For that purpose, you will need to set up the WooCommerce/Amelia rules on the Amelia > Settings > Payments page.
You can choose which appointment, event, ...
Gurvinder Singh
Booking Portal overall Width Increase and Word wrap issueClosed
Amelia
Updated February 28, 2025 at 1:27pm
4
Most recent comment from Stefan Petrov:Thanks for the confirmation.
I will forward the information to management / developers, you can also suggest it as a feature on our feature suggestion page.
Laurent
Amélia-Events CalendarClosed
Amelia
Updated February 28, 2025 at 1:02pm
9
Most recent comment from Stefan Petrov:Hi Laurent,
I'm sure it was a conflict with a plugin or perhaps a theme itself. However, it might be an issue with the mobile device browser or device. You could try to clear the mobile cookies / ...
Fatima
time zone validationClosed
Amelia
Updated February 28, 2025 at 12:12pm
4
Most recent comment from Marko Davidović:Hello again,
Employees get the time and the time zone that is set in their employee modal you just make sure that you copy paste the placeholder %time_zone% from employee notifications section.
If you ...
Nina ross
Transferring License to different domain without losing dataClosed
Amelia
Updated February 28, 2025 at 10:48am
4
Most recent comment from Stefan Petrov:Hi Nina,
No, the data wont be deleted, unless you check the option that you want to delete the data. Otherwise, you will just change a domain and activate the same license on different site (domain).� ...
Maxine
amelia catalog templateClosed
Amelia
Updated February 28, 2025 at 10:46am
4
Most recent comment from Marko Davidović:Hello again,
Customize section you can find on the backend and there you choose what booking form you want to customize like this
Once you choose the form you can customize it and once you fisihed ju ...
Temper
Recurring appointments & notificationsClosed
Amelia
Updated February 28, 2025 at 10:29am
4
Most recent comment from Stefan Petrov:Hi Oliver,
Apologies for the confusion, the most important is that we are on the same page. We are actually in process of re-writing the whole documentation, so we will make sure to include this part, ...
Doug Walker
Login doesn't workClosed
Amelia
Updated February 28, 2025 at 10:25am
7
Most recent comment from Stefan Petrov:Hi Doug,
All new customers who booked an appointment (not registered previously) will have the WP user with the corresponding user role and they are automatically assigned if the option in User Role i ...
Mareike Engel
2 confirmation emails for each bookingClosed
Amelia
Updated February 28, 2025 at 9:21am
15
Most recent comment from Stefan Petrov:Hi Mareike,
Apologies, perhaps i havent explained properly. As per your screenshot, you are trying to book a place for event named "Prasenz 1 tag". As i mentioned, there are a lot of custom notificati ...
Megan Berry
Front End RegistrationClosed
Amelia
Updated February 28, 2025 at 8:50am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Your settings look correct and we have just tested this just in case and we can not replicate the issue. Please note that if you have 6 employees that ar ...