Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

erwin upgrade to 8.1Closed   Amelia   Updated March 7, 2025 at 9:13am   4 Most recent comment from Stefan Petrov:Hi Erwin, Thanks, i've sent it to this email address. Please install it and let me know if it works.  Morgan Notifications and booking from a packageClosed   Amelia   Updated March 7, 2025 at 8:25am   4 Most recent comment from Stefan Petrov:Hi Morgan, Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Kaella Charette Request failed with status code 403Closed   Amelia   Updated March 7, 2025 at 8:22am   2 Most recent comment from Stefan Petrov:Hi Kaella, Could you reach out to your hosting provider and ask them to check the server configuration, specifically the client_max_body_size or LimitRequestBody values? These settings are configured ... Ana Martinez Horario ServiciosClosed   Amelia   Updated March 7, 2025 at 7:09am   5 Most recent comment from Stefan Petrov:Hola Ana, Debes configurar el paso de intervalo predeterminado a 30 minutos en la configuración general. Esto te permitirá ajustar la duración de las citas en incrementos de 30 minutos. Si un admin ... Tina Sedej Stripe - Subscription based paymentClosed   Amelia   Updated March 7, 2025 at 7:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Amelia does not have and it cannot support any subscription feature at this time Im afr ... Gorast Cvetkovski No translation/label options in Employee Panel 2.0 for StepsClosed   Amelia   Updated March 6, 2025 at 7:33pm   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. Words can be changed using POEDIT for example very easily.  If you want to use POEDIT then this is an instruction: 1. Download the Amelia plugin from CodeC ... Tom DiBuono Adding customer to classes/couponsClosed   Amelia   Updated March 6, 2025 at 6:32pm   4 Most recent comment from Uroš Jovanović:Hello Tom, It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't ... Markus ical integrationClosed   Amelia   Updated March 6, 2025 at 6:19pm   2 Most recent comment from Uroš Jovanović:Hello Markus, Thank you for reaching out and sharing your suggestion! We appreciate your feedback regarding the iCal calendar integration and your point about the support being limited to Apple iCloud ... mike default country on event bookingClosed   Amelia   Updated March 6, 2025 at 6:02pm   2 Most recent comment from Uroš Jovanović:Hello Mike, Currently, there is no option to set a default country for the payment screen in Amelia. The country will default to the United States based on the payment gateway settings, and unfortunat ... Jacqueline Lim Email NotificationClosed   Amelia   Updated March 6, 2025 at 1:36pm   5 Most recent comment from Stefan Petrov:Hi Jacqueline, I was just about to ask for the WP admin credentials, they i saw your message. Great to hear that! If you have any other questions, please open a new ticket and we will gladly help you ... Vrushabh Infozzle Regrading blocking the imageClosed   Amelia   Updated March 6, 2025 at 1:03pm   11 Most recent comment from Uroš Jovanović:Hello Vrushabh, Thank you for your patience. I wanted to inform you that the issue you're experiencing with accessing uploaded image files will be addressed in a future update. However, there is ... Olga way how the information at the end of the booking form is displayedClosed   Amelia   Updated March 6, 2025 at 12:59pm   4 Most recent comment from Stefan Petrov:Hi Olga, Here is the CSS code that you try  Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding ... Kinia Limit appointments per customer with WooCommerce payment methodClosed   Amelia   Updated March 6, 2025 at 12:55pm   5 Most recent comment from Stefan Petrov:No problem, i'm glad that we are on the same page. If you have any other questions, please open a new ticket and we will gladly help you there. Best regards.  Steffi Remove employee email address from ICS fileClosed   Amelia   Updated March 6, 2025 at 11:05am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. At the moment, Amelia does not have a built-in option to hide the employee’s email address in the ICS file. In light of this, we encourage you to kindl ... Olga Incorrect apearing of InformationClosed   Amelia   Updated March 6, 2025 at 9:50am   4 Most recent comment from Stefan Petrov:Hi Olga, No problem, you are welcome. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day.