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Public Tickets

Jonnathan Suarez lista de clientesClosed   Amelia   Updated November 21, 2024 at 10:27am   2 Most recent comment from Stefan Petrov:Hola Jonnathan,   Gracias por contactarnos. Sí, hay una opción para importar o exportar la lista de clientes en Amelia. Una vez que estés en la sección de Clientes, en la esquina superior derecha ... Kidd Pantana-Gunther Success Custom field has been added but nothing happensClosed   Amelia   Updated November 21, 2024 at 10:24am   4 Most recent comment from Uroš Jovanović:Hello, Thank you for the update and for sharing your workaround! That’s a clever approach to resolving the conflict with the My Listing theme by 27collective while still using the custom fields. It� ... Kevin Day Spa bookingClosed   Amelia   Updated November 21, 2024 at 10:17am   10 Most recent comment from Uroš Jovanović:Hello, I’m glad to hear it’s working now! 😊 Regarding your question: The behavior you’re observing in the backend—where multiple bookings within a package are displayed together instead of ... Diana Vlastuin Select multiple datesClosed   Amelia   Updated November 21, 2024 at 9:30am   4 Most recent comment from Uroš Jovanović:Hello Diana, That is fine, I am looking forward to your reply. Local for you Admin How to remove locationClosed   Amelia   Updated November 21, 2024 at 8:27am   2 Most recent comment from Stefan Petrov:Hello, Thanks for reaching out to us. I guess this could be a conflict with the other plugins. May I ask for the WP admin credentials?  We do not interfere with any data or anything else except for t ... Alex Services on specific days of the week at specific time/sClosed   Amelia   Updated November 21, 2024 at 7:48am   2 Most recent comment from Stefan Petrov:Hi Alex, As you reported on your other ticket, I believe you already found the solution for this use case. All these schedules can be configured in employee work hours configuration. You can find the ... muzzer Email Stuck in FormClosed   Amelia   Updated November 21, 2024 at 7:21am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is because you are testing when you are logged in WP and you should not do that anyway since you can create conflict of roles. Please test this from ... Audrey Mertens Show first the service dropdown and then the employe dropdownClosed   Amelia   Updated November 21, 2024 at 7:09am   7 Most recent comment from Marko Davidović:  Hello again, Yes, it is kind of resolved but this seems like a slightly more difficult case of residual cache and it is not enough to clean it only through the plugin, but it is necessary to contac ... Jarek LocationClosed   Amelia   Updated November 21, 2024 at 6:51am   17 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Nikita Ongoing Booking BugsClosed   Amelia   Updated November 21, 2024 at 6:24am   29 Most recent comment from Uroš Jovanović:Hello Nikita, We do not have a temporary solution for this issue, as it requires a full fix to address it properly. Thank you for your understanding and patience while we work on resolving it. Elizabeth Pont Duplicate PaymentClosed   Amelia   Updated November 20, 2024 at 6:23pm   2 Most recent comment from Uroš Jovanović:Hello Elizabeth, Thank you for your message. I have checked your account and I can only find one transaction for an Amelia Standard plan under your account, dated 7th November 2024. Could you please c ... julio estrella group appoitment bookingsClosed   Amelia   Updated November 20, 2024 at 5:31pm   2 Most recent comment from Uroš Jovanović:Hola, Para habilitar las reservas de citas para grupos en Amelia, necesitas hacer lo siguiente: Establecer la capacidad máxima de la cita en más de 1 en la configuración del servicio. Habilitar la ... Tahlia Edwards Conflict with DiviClosed   Amelia   Updated November 20, 2024 at 5:29pm   2 Most recent comment from Uroš Jovanović:Hello, Could you please provide more details about the specific error message you're receiving when trying to access the Divi Theme Customizer? This will help in diagnosing the issue more accurat ... Reshad Hassani Coupon codesClosed   Amelia   Updated November 20, 2024 at 4:45pm   2 Most recent comment from Uroš Jovanović:Hello Reshad, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... D webhooksClosed   Amelia   Updated November 20, 2024 at 4:29pm   2 Most recent comment from Uroš Jovanović:Hello, To connect Amelia data to Google Sheets, you can use Google Sheets integrations or API-based solutions. Here’s a free method using Google Sheets’ native Google Apps Script feature, combined ...