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Public Tickets

Mohit Loading AmeliaClosed   Amelia   Updated December 19, 2024 at 11:35am   7 Most recent comment from Stefan Petrov:Hi Max, It looks like the issue is related the SSL connection to database. You can secure connection params to Amelia's database settings by changing "amelia_settings" field inside wp_options ta ... Promsy Célia URGENT Please!!!   Amelia   Updated December 19, 2024 at 11:12am   9 Most recent comment from Uroš Jovanović:Hello Promsy, I checked it out and it worked just fine. Can you please let me know if it works from your end as well? Looking forward to your reply. Wai Yee Package Appointment Booking would not change to ApprovedClosed   Amelia   Updated December 19, 2024 at 10:57am   12 Most recent comment from Stefan Petrov:Hello Wai, Apologies for the delay. We are planning to release Amelia 8.0 in a couple of days, but unfortunately, we weren’t able to create a fix for this particular issue in time. It requires an im ... Janin Heinze Issue with Translation Loading and Step-by-Step Booking in WPAmelia on WordPress 6.7.1Closed   Amelia   Updated December 19, 2024 at 9:39am   10 Most recent comment from Stefan Petrov:Hi Janin, You are welcome. Great to hear that! Have a nice day. Best regards.    Kay, please open a new ticket and we will kindly provide assistance there. Thank you for your understanding.    Camille Pichot Amelia/Woocommerce : appointement not createdClosed   Amelia   Updated December 19, 2024 at 9:21am   29 Most recent comment from Stefan Petrov:Hi Camille, The issue was related to a "missing column" that we discovered after the recent update. It wasn’t just an issue with WooCommerce—some users were reporting that customers were unable to ... Jared Rendell Amelia Event HelpClosed   Amelia   Updated December 19, 2024 at 8:31am   4 Most recent comment from Stefan Petrov:You are welcome, Jared. Please, let us know if you have any other questions or issues on a new ticket and we will kindly provide assistance there. Have a nice day! Ivan Bruno Kelava stripe payment and working hoursClosed   Amelia   Updated December 19, 2024 at 7:55am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to ... Fredrik Can't book in the calendarClosed   Amelia   Updated December 19, 2024 at 6:58am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear that all is fine and we will close this ticket but should you have any further inquiries, we kindly request that you open separate ti ... Stephan Schulz EmployeerClosed   Amelia   Updated December 19, 2024 at 6:42am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Employees can not create customers at the moment hopefully this will be implemented in ... Sergio Urcelay Altura de Filas de WPClosed   Amelia   Updated December 19, 2024 at 6:40am   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Diana DAGUERRE Hour change bugsClosed   Amelia   Updated December 18, 2024 at 3:17pm   14 Most recent comment from Stefan Petrov:Hi Diana, Thank you for your patience. I understand the use case, but unfortunately, this appears to be an isolated incident. It’s difficult to investigate the issue when it occurs occasionally. I t ... Stephan Schulz DesignClosed   Amelia   Updated December 18, 2024 at 1:18pm   2 Most recent comment from Stefan Petrov:Hi Stephan, Thank you for reaching out to us. The form you’re referring to is actually a catalog booking form, but it has been customized with a custom layout. To achieve a similar look, you would n ... Younes Chaouki Issue with "Extra's" Section in Amelia Plugin – Buttons Not Displaying NumbersClosed   Amelia   Updated December 18, 2024 at 12:49pm   8 Most recent comment from Stefan Petrov:Hi Younes, No problem, i though that this might be related to custom CSS or conflict with the other plugins. I will close this one, but should you have other questions or issues, feel free to reach ou ... Nadia Cisarova Cannot update Amelia. Gives me error   Amelia   Updated December 18, 2024 at 12:23pm   2 Most recent comment from Uroš Jovanović:Hello Nadia, Please check if you can see the booking form on page when you are logged in? If this is the case then this can be 1 of 3 issues 1. The reason why the form is not visible for non-logged-i ... Izaac Modify booking dateClosed   Amelia   Updated December 18, 2024 at 11:37am   8 Most recent comment from Stefan Petrov:Hi Izaac, Thanks for the access. However, when I log in and look at the appointment booked for December 29, I do see the other time shown as available. Am I looking at the wrong appointment, or is the ...