Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

precious Imafidon i cannot create a new category page because it keeps reloadingClosed   Amelia   Updated March 5, 2025 at 10:29am   14 Most recent comment from Marko Davidović:Hello again, Here is the message in a polite and professional tone: You can always send us your staging site, and on the staging site, you can remove any sensitive data you don't want us to s ... Jason Weimer Add a selection for each service participantClosed   Amelia   Updated March 5, 2025 at 10:21am   5 Most recent comment from Stefan Petrov:Hi Jason, A customer can select multiple appointments for different services in the cart. However, there is no option to book them for the same timeslot unless they select different services for the s ... Charles Kaduru CHARGING CUSTOMERS A FEEClosed   Amelia   Updated March 5, 2025 at 10:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can not achieve this with Amelia. Prices are same for all customers the prices can ... Robert Staddon Remove "+1" from phone number in Step BookingClosed   Amelia   Updated March 5, 2025 at 10:16am   7 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... margaret problem with Step by step booling formClosed   Amelia   Updated March 5, 2025 at 10:15am   18 Most recent comment from Stefan Petrov:Hi Margaret, That's noted, however, you can also suggest and improvement or feature that you want to see on our feature suggestion page. If you have any other questions, please open a new ticket ... ronnie adams Notification sometimes not sendingClosed   Amelia   Updated March 5, 2025 at 9:49am   2 Most recent comment from Stefan Petrov:Hi Ronnie, The usual issue occurs when there's a third-party SMTP configuration in addition to the Amelia email settings. In most cases, this setup works fine, but we always recommend configuring ... Rush Request for Previous Amelia VersionClosed   Amelia   Updated March 5, 2025 at 8:54am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3830940/ Our agent ... Charlotte Events expiredClosed   Amelia   Updated March 5, 2025 at 8:16am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You will need to delete them if you want to remove them straight away. In light of this ... lucas Issue with rescheduling canceled appointments after the past dateClosed   Amelia   Updated March 5, 2025 at 8:13am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Canceled appointments cannot be rescheduled since they are not active they are canceled ... Magnoni Carlo Lay.out and event expire dateClosed   Amelia   Updated March 5, 2025 at 8:10am   2 Most recent comment from Stefan Petrov:Hi Carlo, Thanks for reaching out to us. Unfortunatelly, there is no option to increase the height and width within the Customization options, the only solution would be with the CSS code. Events do n ... Colin Send email for payment before appointmentClosed   Amelia   Updated March 4, 2025 at 3:18pm   4 Most recent comment from Uroš Jovanović:Hello Colin, Really sorry to hear that you feel that way about the lack of this option in Amelia. It probably can be done with some custom work, but our developers are very busy at the moment, working ... Marc Agraz Consulta sobre posibilidad de endpoint entrante en Amelia para automatizar cancelacionesClosed   Amelia   Updated March 4, 2025 at 1:03pm   2 Most recent comment from Uroš Jovanović:Estimado Dr. Marc Agraz, Probablemente sea posible lograr esta integración con un desarrollo personalizado. Sin embargo, en este momento, nuestros desarrolladores están ocupados con tareas prioritar ... Marc Agraz Problema con el envío de correos para restablecer contraseñas en el Panel del Cliente de AmeliaClosed   Amelia   Updated March 4, 2025 at 12:42pm   2 Most recent comment from Uroš Jovanović:  Hola Marc, Gracias por contactarnos. Para poder investigar más a fondo el problema, ¿podrías proporcionarnos las credenciales de administrador de tu sitio? Esto nos permitirá rev ... EduNova amelia email notificationsClosed   Amelia   Updated March 4, 2025 at 12:26pm   5 Most recent comment from Marko Davidović:Hello again, This is not issue with Amelia and you can use any mail that you would like but for this you need to reach out to your mail provider so that they can give you the correct data and set of c ... Charlotte Export preferencesClosed   Amelia   Updated March 4, 2025 at 12:23pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. what you want to achieve is not possible at this time I'm afraid. In light of this ...