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Public Tickets

Francisco Nicolas Customer filterClosed   Amelia   Updated January 28, 2025 at 7:16am   5 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Krystian Redirect after logout from Customer PanelClosed   Amelia   Updated January 27, 2025 at 2:30pm   2 Most recent comment from Stefan Petrov:Hi Krystian, Unfortunately, there is no such option in Amelia currently. It might be possible with a third-party plugin, but since we do not have integration with any of them (even Ultimate Member), w ... Jack Emails not workingClosed   Amelia   Updated January 27, 2025 at 1:50pm   2 Most recent comment from Stefan Petrov:Hi Jack, Thanks for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or ... Kuldeep Plugin not workingClosed   Amelia   Updated January 27, 2025 at 1:48pm   2 Most recent comment from Stefan Petrov:Hi Kuldeep, As per the message, it appears you don’t have any categories, services, or employees created. Amelia doesn’t have anything to show on the front end for the customer to choose from. It ... Rizwanul Zoom meetingClosed   Amelia   Updated January 27, 2025 at 1:04pm   8 Most recent comment from Uroš Jovanović:Hello Rizwanul, Thank you for the update on this. For this purpose, you will need to click on the "Create New Notification" button and assign a specific service to that custom notification. Please let ... Mert Assistance Needed: Identifying Who Cancelled an AppointmentClosed   Amelia   Updated January 27, 2025 at 12:41pm   2 Most recent comment from Uroš Jovanović:Hello Mert, Thank you for reaching out. Regarding your question about identifying who initiated the cancellation via the API or webhooks, the current API setup does not include a specific field like " ... Robert Pothier Wrong locations being bookedClosed   Amelia   Updated January 27, 2025 at 12:36pm   6 Most recent comment from Stefan Petrov:Hi Robert, That’s understandable, however, I was referring to the selection field that is always visible on the first step of the booking form. This isn’t related to the package location. Choosin ... Ruhel Resouce booking instead of employees.Closed   Amelia   Updated January 27, 2025 at 12:36pm   6 Most recent comment from Uroš Jovanović:Hello Ruhel, Thank you for the update on this. I will let you know as soon as possible. I appreciate your patience. Stephan Schulz TermineClosed   Amelia   Updated January 27, 2025 at 12:18pm   2 Most recent comment from Uroš Jovanović:Hallo Stephan, Ja, es ist möglich, Termine nur für bestimmte Tage buchbar zu machen. Du kannst dies tun, indem du den Dienst einem Mitarbeiter zuweist und seine Arbeitszeiten auf der Seite "Mitarbei ... Sean Howell Not receiving 'Pending' email notificationsClosed   Amelia   Updated January 27, 2025 at 12:06pm   14 Most recent comment from Marko Davidović:Hello again, We have accessed your site and noticed that you are still using WP Mail instead of SMTP Mail. As we explained in our previous reply a year ago, we can only provide limited assistance wit ... Colin Booking block hours!Closed   Amelia   Updated January 27, 2025 at 11:45am   4 Most recent comment from Marko Davidović:Hello again, Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the best and hope you have a w ... Sruthi Ravindran PackagesClosed   Amelia   Updated January 27, 2025 at 9:23am   10 Most recent comment from Stefan Petrov:You are welcome, Sruthi. Great to hear that it's working now. Looking forward to hearing from you regarding other questions or issues. Have a nice day.  Amanda Customer Panel 2.0Closed   Amelia   Updated January 27, 2025 at 9:22am   6 Most recent comment from Stefan Petrov:You are welcome, Amanda. I'm glad that i could help.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ... Martin Herold Cannot change form visualClosed   Amelia   Updated January 27, 2025 at 9:17am   4 Most recent comment from Stefan Petrov:Hi Martin, Just a quick note—you’ll need to ensure you’re using the correct shortcode. There are separate shortcodes for each booking form: The old booking form uses: [ameliabooking] The new one ... Natascha Vantuykom disable google calendar invite emailClosed   Amelia   Updated January 27, 2025 at 7:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In settings integrations you can try and turn off send invitation mail Hope this helps. Should you have any further inquiries, we kindly request that yo ...