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Public Tickets

Mikkel Reminder service not resetting counterClosed   Amelia   Updated November 26, 2024 at 8:17am   11 Most recent comment from Stefan Petrov:Hi Mikkel, It can be related to this option, but what is more important is that you have the correct cron job configuration. As I mentioned previously, having scheduled notifications configured throug ... Dražen Kozliček TMS-Plugins subscriptionClosed   Amelia   Updated November 26, 2024 at 7:36am   4 Most recent comment from Stefan Petrov:Hello Dražen, It has been refunded successfully now. Please note that the funds usually take 5 - 7 business days to be processed to your account. Please, let us know if you don't receive the fun ... Talal Elementor Plugin AmeliaClosed   Amelia   Updated November 26, 2024 at 6:55am   7 Most recent comment from Marko Davidović:Hello again, If you have any question please open your own separate ticket for each question. Since this is not your ticket each user will receive yours and ours replies. We do not want to disturb oth ... Lucie Unable to add data in AmeliaBookingClosed   Amelia   Updated November 25, 2024 at 2:59pm   6 Most recent comment from Uroš Jovanović:Hello Eddy, Please create a separate ticket for this issue and I will assist you with it. Looking forward to your reply. Tom Worman Dynamic Placeholder contains no dataClosed   Amelia   Updated November 25, 2024 at 2:19pm   2 Most recent comment from Uroš Jovanović:Hello Tom, It seems like you're on the right track, but the issue may lie in the timing of when the $data is being populated or passed to your custom hook. The placeholder data you’re trying to ... Sandrine Whole day / several days servicesClosed   Amelia   Updated November 25, 2024 at 2:16pm   2 Most recent comment from Uroš Jovanović:Hello Sandrine, Thank you for reaching out! Whole Day Service (9 AM - 5 PM):You can configure this by setting the employee's working hours to 9 AM - 5 PM specifically for the day(s) you want thi ... SYS support Waiting list improvementsClosed   Amelia   Updated November 25, 2024 at 1:53pm   2 Most recent comment from Uroš Jovanović:Hello, Thank you for your suggestion. We understand the challenge you're facing with manually creating orders for users on the waiting list. While we currently don't have an automatic soluti ... Antonio Jesus Gutiérrez Larios Gutiérrez Larios No se puede reservar citaClosed   Amelia   Updated November 25, 2024 at 12:55pm   6 Most recent comment from Stefan Petrov:Hola Antonio,   No hay problema, gracias por la confirmación. Si tienes alguna otra pregunta o inconveniente, no dudes en contactarnos a través de un nuevo ticket y con gusto te brindaremos asisten ... David system is not transferring the eventsClosed   Amelia   Updated November 25, 2024 at 11:55am   2 Most recent comment from Stefan Petrov:Hi David, Thanks for reaching out to us. Make sure that the appointment on Google Calendar is booked as "busy". Only when the status is busy, the same timeslot wont be available in Amelia for booking. ... Travis R Hedrick CRON issuesClosed   Amelia   Updated November 25, 2024 at 11:38am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, we do apologise but this time we are not quite sure what you are asking is exactly? Can you please elaborate more on that?  We wish you all the best and hope you ha ... Marjan Slaats bookingsClosed   Amelia   Updated November 25, 2024 at 11:37am   9 Most recent comment from Marko Davidović:Hello again, We went on your site and we created a new customer and we have then assigned a package and booked appointment without any issues on your site. As far as we can see all is working fine and ... Hajo Smit Change the label "Employee" to "Pilot"Closed   Amelia   Updated November 25, 2024 at 11:29am   3 Most recent comment from Hajo Smit:Great! Thanks! Dassy Custom hoursClosed   Amelia   Updated November 25, 2024 at 11:21am   6 Most recent comment from Stefan Petrov:Hello Dassy, I see, feel free to suggest this as a feature on our feature suggestion page. Of course, should you have any other questions or issues, feel free to reach out to us on a new ticket and we ... Ulrich Mueller translation of the startpage of the user panel not working after updateClosed   Amelia   Updated November 25, 2024 at 11:12am   4 Most recent comment from Uroš Jovanović:Hello Ulrich, Thank you for the update on this. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... Peter Röhrchen Dienstleistung über mehrere TageClosed   Amelia   Updated November 25, 2024 at 11:08am   2 Most recent comment from Uroš Jovanović:Hallo Peter, Die maximale Dauer für eine Dienstleistung in Amelia beträgt derzeit 24 Stunden. Eine Buchung über mehrere Tage hinweg ist leider nicht möglich. Falls du weitere Fragen hast, stehe ic ...