Public Tickets
Jordi
Problems with block hoursClosed
Amelia
Updated March 4, 2025 at 12:21pm
2
Most recent comment from Stefan Petrov:Hi Jordi,
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3829581/
For future reference, please don't open mul ...
Lee Kaninthanond
Calendar view for adminClosed
Amelia
Updated March 4, 2025 at 11:23am
4
Most recent comment from Stefan Petrov:You are welcome, Lee.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day.
Jon Wilde
Parameters in Event booking trackingClosed
Amelia
Updated March 17, 2025 at 7:30am
10
Most recent comment from Jon Wilde:Hey Stefan,I am working on this. Created custom metric and dimensions for Amelia events. Testing it out to see what all data we can get out of it.
Roshan Sujeebun
list of services not correctly displayed for selected employeeClosed
Amelia
Updated March 4, 2025 at 10:25am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Please check the services set in work hours not only in assigned services.
The availability of the service is defined by employees' working hours, s ...
Laurence
Assign 2 or more employees to an appointment?
Amelia
Updated March 4, 2025 at 8:42am
16
Most recent comment from Aleksandar Vuković:Hello Lee.
That's not how it should work. If two (or more) employees are linked to the same Google Calendar, and you have the "Remove Google Calendar Busy Slots" option enabled in Settings/Integr ...
René
Connecting Google calendar with AmeliaClosed
Amelia
Updated March 4, 2025 at 8:16am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We would need screenshots and this platform allows to just paste the screenshots inside text of the ticket and you can send us short one minute video of ...
Javier Roca
Problema con disponibilidad en Amelia Pro (todas las fechas bloqueadas)Closed
Amelia
Updated March 4, 2025 at 8:11am
7
Most recent comment from Uroš Jovanović:Hello Javier,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ...
Remi444
Suggestion for Improving Technical Ticket SubmissionsClosed
Amelia
Updated March 4, 2025 at 8:00am
4
Most recent comment from Marko Davidović:Hello again,
Nothing is lost do not worry. All tickets get replies. But on a new platform if we switch to it officially they should be separated automatically.
Should you have any further inquiries, ...
Saskia
How can you see who used the couponClosed
Amelia
Updated March 4, 2025 at 7:19am
2
Most recent comment from Marko Davidović:Hello again,
This time I'm afraid that I do not have good news unfortunately, currently this feature is not available in Amelia. There is no option to filter this and to check what customer has u ...
Laurent
New employee panelClosed
Amelia
Updated March 4, 2025 at 7:15am
5
Most recent comment from Marko Davidović:Hello again,
We have tested this and we can not replicate the issue
Make sure that you click to publish the form and you must purge the cache. Please make sure that cache is cleared if the issue appe ...
elias nasr
shortcode not working in my websiteClosed
Amelia
Updated March 3, 2025 at 3:04pm
2
Most recent comment from Stefan Petrov:Hi Elias,
Thanks for reaching out to us. These are not the correct shortcodes, you are using the wrong shortcodes and you are not inserting them correctly. Please take a look at this link for instruct ...
Brooke Hanger
Amelia RebrandedClosed
Amelia
Updated March 3, 2025 at 2:17pm
2
Most recent comment from Uroš Jovanović:Hello Brooke,
Thank you for reaching out. Could you please clarify which add-on you're referring to? We do not have any Amelia add-ons, so I’d like to understand more about the charge you' ...
Artem Aslanyan
Custom CodeClosed
Amelia
Updated March 3, 2025 at 1:53pm
4
Most recent comment from Uroš Jovanović:Hello Artem,
Thank you for the update on this.
Our support does not fully provide customization solutions, but we can try to provide some basic CSS in situations like this.
For manipulating the width ...
Steffi
not possible to filter for appointment status anymoreClosed
Amelia
Updated March 3, 2025 at 1:40pm
2
Most recent comment from Uroš Jovanović:Hi Steffi,
Thank you for reaching out and letting us know about this issue. We’ve noted that the filtering for appointment status is not working properly after the latest Amelia release. This is a k ...
Latella
Currents eventsClosed
Amelia
Updated March 3, 2025 at 11:39am
2
Most recent comment from Stefan Petrov:Hi Latella,
Thanks for reaching out to us. There are two options, you either book the attendees manually from the backend or they book from the front end. It depends on the event itself, you can confi ...