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Public Tickets

capkeltiek Event Calendar Booking Form 2.0Closed   Amelia   Updated December 18, 2024 at 11:24am   15 Most recent comment from Stefan Petrov:Hi capkeltiek, That's great news, you're welcome! Regarding the "begins" label, it only appears for multi-day events because those events have multiple different dates added. However, the la ... Fernanda Ramírez Email Notifications   Amelia   Updated December 18, 2024 at 11:23am   2 Most recent comment from Uroš Jovanović:Hello Fernanda, Thank you for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their ... Sarah Lynn WP AmeliaClosed   Amelia   Updated December 18, 2024 at 11:13am   6 Most recent comment from Uroš Jovanović:Hello Sarah, Glad to be able to assist you. I will have this ticket closed now. Jorge Padinha Refund - eventsClosed   Amelia   Updated December 18, 2024 at 10:18am   2 Most recent comment from Stefan Petrov:Hi Jorge, Thanks for reaching out to us. Yes, you can refund the payments that are paid with online payment methods such as WooCoomerce, Stripe, Razorpay and etc. All payments are visible in the Finan ... Mirian Gumiel notification clientClosed   Amelia   Updated December 18, 2024 at 9:59am   2 Most recent comment from Stefan Petrov:Hola Mirian, Gracias por ponerte en contacto con nosotros. Esto ocurre por defecto, ya que las notificaciones se envían a todos los clientes cuando hay un cambio en los detalles del evento. Para evit ... Ferhat Reduced calender displayClosed   Amelia   Updated December 18, 2024 at 9:21am   2 Most recent comment from Stefan Petrov:Hi Ferhat, Thank you for reaching out to us. The visibility of hours depends on the user account you're logged into. For example, an admin will be able to see all hours, especially if the "Allow ... Jenny Borg same amelia plugin on different websitesClosed   Amelia   Updated December 18, 2024 at 8:11am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, but these are 2 separate installation so you need to set them individually on each site. But when you connect them to the same calendar on both site ... Jorge Padinha Amelia LicenseClosed   Amelia   Updated December 18, 2024 at 7:55am   4 Most recent comment from Marko Davidović:Hello again, We re glad to hear that and we will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help ... Tom E. Events not showingClosed   Amelia   Updated December 17, 2024 at 3:10pm   4 Most recent comment from Stefan Petrov:Hi Tom, Yes, you would need to go to Edit, first cancel the Event, and then Delete the same Event. This is one way, from the frontend. You can also access your database and delete the Events from ther ... Mattias booking daysClosed   Amelia   Updated December 17, 2024 at 2:05pm   6 Most recent comment from Marko Davidović:  Hello again, Not sure what you are asking exactly this time but we will try to help. If you set that service lasts 24 hours they can only see one time slot from 00 to 24 but you can also set that s ... capkeltiek Cart pageClosed   Amelia   Updated December 17, 2024 at 2:01pm   4 Most recent comment from Marko Davidović:Hello again, Amelia only provide integration so that you can accept payment and sends informations to WooCommerce but how their cart or checkout will look we can not influence this. As explained as so ... Shauna Foley Error in Tracing Package Appointments   Amelia   Updated December 17, 2024 at 11:40am   2 Most recent comment from Uroš Jovanović:Hello Shauna, Thank you for reaching out! Could you please provide a screenshot or screen recording of the issue you're encountering? Also, are you able to replicate this behavior consistently? I ... Nathan Bridges Event Time ManagementClosed   Amelia   Updated December 17, 2024 at 10:40am   4 Most recent comment from Stefan Petrov:Hi Nate, No problem at all, i'm glad that i could help. Looking forward to hearing from you regarding other questions or issues. Have a nice day! Calcagno Question about the pluginClosed   Amelia   Updated December 17, 2024 at 10:28am   2 Most recent comment from Stefan Petrov:Hello Calcagno, Thank you for reaching out to us. Firstly, our policy is to address one question per ticket, so if you have further questions on different topics, I kindly ask you to open a new ticket ... Diana Ponce Whatsapp ConfirmationClosed   Amelia   Updated December 17, 2024 at 10:06am   4 Most recent comment from Stefan Petrov:Hi Diana, The reminders and scheduled notifications require a different setup as they rely on cron job configuration. To enable this, you’ll need to use a third-party plugin like WP Crontrol, which ...