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Public Tickets

Annet Muru Changing the duration of the appointmentClosed   Amelia   Updated October 11, 2024 at 6:31am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. In light of this, we encourage you to kindly consider submitting this valuable suggesti ... Giulio Aprile Simultaneous appointmentsClosed   Amelia   Updated October 11, 2024 at 6:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. There is no such option you can only set the general capacity for service or per employee. You can set capacity for each employee in assigned services. S ... Marco van Wynbergen Could the rol of manager prevent from searching in all users?Closed   Amelia   Updated October 11, 2024 at 5:41am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Since you are using role editor plugins we can not say this can be related to something in Amelia but we try and take a guess 1.This an be conflict of ro ... Kinno WP Rocket conflict (Event List Booking Form 2.0 & Login/Customer Panel)   Amelia   Updated October 10, 2024 at 1:34pm   4 Most recent comment from Uroš Jovanović:Hello Kinno, We will definitely have this sorted out in the future. In the meantime, please let me know if you have any other questions. Andrei Different program for services   Amelia   Updated October 10, 2024 at 12:07pm   4 Most recent comment from Uroš Jovanović:Hello Andrei,The same logic applies to the explanation in the previous response. Please let me know if you have any other questions. Andres Mendez Amelia doesn't work on mobile; it loads on desktop and tablet but not on mobile.   Amelia   Updated October 10, 2024 at 12:02pm   4 Most recent comment from Uroš Jovanović:Hello Andres, Thank you for the update on this. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... Goran Time on confirmation mail is incorrect   Amelia   Updated October 10, 2024 at 10:50am   6 Most recent comment from Uroš Jovanović:Hello Goran, I have not received any email when booking an event. I can see that you have the "PHP Mail" mail service set up. Please note: We strongly recommend changing mail service setting to SMTP ... Anatol Ludwig Cosimo Hanau Assistance with Google Calendar Sync and Email Notifications   Amelia   Updated October 10, 2024 at 10:39am   2 Most recent comment from Uroš Jovanović:Hello Anatol, Thank you for reaching out to us. Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, plea ... benjamin how to configure this case ?Closed   Amelia   Updated October 10, 2024 at 9:56am   14 Most recent comment from Stefan Petrov:Hi benjamin, There are no specific shortcodes, but you can enable custom pricing for each service individually. This would be visible on the standard step-by-step booking form when selecting a service ... Jarek Synchronization of AMELIA and WOOCOMMERCEClosed   Amelia   Updated October 10, 2024 at 9:41am   8 Most recent comment from Uroš Jovanović:Hello Jarek, Glad to be able to assist you. I will have this ticket closed now. Danny Adam Booking Plugin Hangs on SubmissionClosed   Amelia   Updated October 10, 2024 at 9:06am   11 Most recent comment from Stefan Petrov:Hello Danny, Well, you can deactivate or remove it, there is no issue with that. As you saw, the booking is working properly, perhaps you can use Elementor as a builder. The numbers you see on the scr ... Israel Ben Harush time slotsClosed   Amelia   Updated October 10, 2024 at 9:17am   13 Most recent comment from Marko Davidović:Hello again, We have tested this again with the user that you have requested and once again there is no issue we booked a package without any errors. We will send you a new video in the attachment whe ... Andrea Pisana PAYMENTS DOESN'T WORKSClosed   Amelia   Updated October 10, 2024 at 8:15am   10 Most recent comment from Stefan Petrov:Hello Andrea, I see, but i'm not able to reproduce the case once again. Each time I'm able to enter all the credentials  Have you tried other browsers or clearing cache / cookies?      ... Chen van der Sluijs can not updateClosed   Amelia   Updated October 10, 2024 at 8:05am   2 Most recent comment from Marko Davidović:    Hello there, Thank you for reaching out to us. This does not look to us like Amelia is accusing this and we would have tens of thousands of tickets related to this. Please try and upload in 2 wa ... Justin Sackett EventsClosed   Amelia   Updated October 10, 2024 at 7:44am   2 Most recent comment from Stefan Petrov:Hello Justin, Thanks for reaching out to us. Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can y ...