Public Tickets
Gorast Cvetkovski
Where do we report bugs?Closed
Amelia
Updated March 3, 2025 at 11:33am
2
Most recent comment from Stefan Petrov:Hi again Gorast,
There isn't a dedicated section for bug reporting. You can share the exact use case and issue here, and our support team will try to reproduce it. If we're able to reproduce ...
Magnoni Carlo
Visualisation of the booking form at page load.Closed
Amelia
Updated March 3, 2025 at 11:26am
2
Most recent comment from Stefan Petrov:Hi Carlo,
Thanks for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. The booking form is not designed to show the timeslots like this, a cust ...
Nael
How to make the "filter part" disapear on the mobile viewClosed
Amelia
Updated March 3, 2025 at 11:24am
2
Most recent comment from Stefan Petrov:Hi Nael,
Thanks for reaching out to us. You can hide the booking form using CSS code. If you can provide the URL of the webpage where the booking form is located, I can try to hide it with the necessa ...
Marc Agraz
API de WhatsApp para notificacionesClosed
Amelia
Updated March 3, 2025 at 10:29am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, what you are requesting is not currently possible. This is a custom development you are proposing, which is not built into Amelia by defau ...
Kinia
Handle Recurring Appointments PaymentClosed
Amelia
Updated March 3, 2025 at 10:22am
18
Most recent comment from Uroš Jovanović:Hello Kinia,
Thank you for the clarification.
You're right that if you enable both on-site and Stripe payment methods for a specific service, the payment link placeholder will still be rendered p ...
Kevin
Day Spa bookingClosed
Amelia
Updated March 5, 2025 at 9:10am
27
Most recent comment from Stefan Petrov: Hi Kevin,
The developers have reviewed the setup. It appears that the incorrectly registered appointment was configured for February 12, which is in the past. However, I’ve noticed that this issue ...
Roshan Sujeebun
new appointments are not being added in AmeliaClosed
Amelia
Updated March 3, 2025 at 7:32am
6
Most recent comment from Stefan Petrov:Hi Roshan,
The option is called "Create booking before payment process" and this is located in WooCoomerce settings. It not enabled by default and its hidden. You have to access this option via the de ...
Martin
Inquiry About Upcoming Gift Card/Voucher System in AmeliaClosed
Amelia
Updated March 3, 2025 at 7:18am
8
Most recent comment from Uroš Jovanović:Hello Lee,
Thank you for sharing that with us, we truly appreciate it. It’s great to hear that you’re using the WP Web PDF Voucher integration with WooCommerce for your gift vouchers. We understan ...
Renae
Unable to add new eventClosed
Amelia
Updated March 3, 2025 at 7:12am
2
Most recent comment from Uroš Jovanović:Hello Renae,
Thank you for reaching out to us.
Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occur ...
Liliana Nostray
Urgent: Amelia Pro Integration Issue & Refund RequestClosed
Amelia
Updated March 3, 2025 at 7:08am
2
Most recent comment from Uroš Jovanović:Hello Liliana,
Thank you for your patience and for bringing this matter to our attention. I wanted to inform you that the issue you were facing with the Amelia Pro integration has been resolved. We ha ...
James Prior
Square testing card paymentsClosed
Amelia
Updated March 3, 2025 at 6:34am
8
Most recent comment from Marko Davidović:Hello again,
We can not confirm anything at this time but we will forward this to the appropriate sector.
Should you have any further inquiries, we kindly request that you open separate tickets for ...
PEDRO DE AGUIAR MAIA GOMES
UpdateClosed
Amelia
Updated March 3, 2025 at 6:30am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Please go to the notifications section inspect the page then try and send test notifications and then if there are any issues you will see the error in t ...
Marjorie Curtis
ResourcesClosed
Amelia
Updated March 3, 2025 at 6:29am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. Resources can only be used with services not events as this time. You can read more abo ...
gaurav goyal
manage emplyee allotment logicClosed
Amelia
Updated March 3, 2025 at 6:27am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
If the appointments are free, the payment step will not appear If you are asking about employee how they are assigned, they are assigned randomly but you ...
G Vincke
Reccuring every wednesday at 9pmClosed
Amelia
Updated March 3, 2025 at 6:27am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We completely understand and are happy to assist. The working hours of the service depend on the working hours of the employees. However, please keep in ...