Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Frits van Sambeek refundClosed   Amelia   Updated March 12, 2025 at 7:00am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you ask for a refund, the refund should reach you within 7 business days. If you do not receive it in that time period you should but in case you do ... Jeanne email reset passwordClosed   Amelia   Updated March 12, 2025 at 6:57am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear that and we will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for ea ... Christopopher Question Regarding Multi-Site Event Integration with Single Booking SourceClosed   Amelia   Updated March 12, 2025 at 6:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. What you want to achieve is not possible each installation is separate and there is no ... EduNova Amelia Services not Filtered on EmployeesClosed   Amelia   Updated March 11, 2025 at 4:58pm   2 Most recent comment from Uroš Jovanović:Hello EduNova, Thank you for reaching out. To resolve this issue, please update to the latest version of Amelia (8.1.1), as the problem you're experiencing should be fixed in this update. After u ... Randika Dissanayake product is not working up to expected standardClosed   Amelia   Updated March 11, 2025 at 4:55pm   2 Most recent comment from Uroš Jovanović:Hello Randika, Slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. Other than Amelia, it could be caused by the am ... Jeanne Google calendar syncClosed   Amelia   Updated March 11, 2025 at 4:54pm   2 Most recent comment from Uroš Jovanović:Hello Jeanne, The alert screen you're seeing is a default behavior from Google when an app isn't verified. Unfortunately, this cannot be changed. The only way to avoid it is by having your a ... razvan Appoinments in the frontendClosed   Amelia   Updated March 11, 2025 at 3:36pm   2 Most recent comment from Uroš Jovanović:Hello Razvan, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Francesca Kendall cart email notificationClosed   Amelia   Updated March 13, 2025 at 2:17pm   15 Most recent comment from Uroš Jovanović:Hello Francesca, I appreciate your patience. Do I have your permission to create an employee and test these notifications out and let you know as soon as possible? Looking forward to your reply. vermit25 Woocommerce couponsClosed   Amelia   Updated March 11, 2025 at 2:35pm   6 Most recent comment from Stefan Petrov:Hi vermit,  We wil consider adding events to the Cart feature, however, feel free to suggest any feature or option that you want to see on our feature suggestion page. As more people vote, the featur ... Tatsuki Hirayanagi Request to Change Name Display Order for All Users (Last Name First) in AmeliaClosed   Amelia   Updated March 11, 2025 at 1:41pm   2 Most recent comment from Stefan Petrov:Hi Tatsuki, Thanks for reaching out to us. Sorry to dissapoint, unfortunatelly, there is no such option in Amelia.  Please feel free to search through our feature suggestion page,  to see if someo ... Jasper Sierink service booking by contact onlyClosed   Amelia   Updated March 11, 2025 at 1:34pm   4 Most recent comment from Stefan Petrov:Hi Jasper, I was referring to the service name displayed in the selection menu. The full service name is visible before the second step, so you can add a custom note here. Unfortunately, beyond this, ... Armand Multiple booking eventsClosed   Amelia   Updated March 11, 2025 at 1:12pm   6 Most recent comment from Stefan Petrov:Hi Armand, If you want to use events, there is no option to show the timeslot selection, customers would see only those dates that events are configured for (they can only book a place for an event). ... Andzelika Data Export for MigrationClosed   Amelia   Updated March 11, 2025 at 12:58pm   6 Most recent comment from Uroš Jovanović:Hi Andzelika, Thank you for reaching out. Unfortunately, Amelia does not have an option to track the remaining appointments left in a package directly within the database. The system does not store a ... Nicolas Decreasing priceClosed   Amelia   Updated March 11, 2025 at 12:57pm   2 Most recent comment from Uroš Jovanović:Hello Nicolas, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Joyca Amelia keeps loadingClosed   Amelia   Updated March 11, 2025 at 12:55pm   4 Most recent comment from Uroš Jovanović:Hi Joyca, Thanks for the clarification. Since the issue persists even with all other plugins deactivated and in incognito mode, could you provide us with temporary admin access? That way, we can take ...