Public Tickets
Temper
Customer Panel & Pay now ButtonClosed
Amelia
Updated November 26, 2024 at 11:55am
4
Most recent comment from Marko Davidović:Hello again,
Please do, the more votes the suggestion has the higher is possibility that this suggestion will be developed.
Should you have any further inquiries, we kindly request that you open sep ...
Francisco Latapiat
Assistance with Generating Google Meet Links for Session PackagesClosed
Amelia
Updated November 26, 2024 at 11:52am
14
Most recent comment from Uroš Jovanović:
Hello Francisco,
Great to hear you successfully connected the Google account for one of the employees! Could you please clarify which links you're referring to? This will help me prov ...
Mario Suárez Galvín
Urgent: Issues After Updating Amelia Plugin to Version 7.9Closed
Amelia
Updated November 26, 2024 at 11:42am
13
Most recent comment from Marko Davidović:Hello again,
There seems to be bigger issues then Amelia on your site since and we cannot access it I'm afraid
Please resolve with your hosting provider and let us know when we can log in to y ...
Jarek
translateClosed
Amelia
Updated November 26, 2024 at 11:19am
4
Most recent comment from Stefan Petrov:No problem, Jarek. You are welcome, as always.
Best regards.
Holly Julia Netto
UpgradeClosed
Amelia
Updated November 26, 2024 at 11:15am
2
Most recent comment from Marko Davidović:
Hello there,
Thank you for reaching out to us.
This is not done automatically you need to manually install new license. You can download Amelia from this link https://we.tl/t-Ag1gw9Vy6X
We are send ...
Raymond
Feature not available upon upgradeClosed
Amelia
Updated November 26, 2024 at 11:07am
2
Most recent comment from Stefan Petrov:Hi Raymond,
Thanks for reaching out to us. Please, remove the current version from Plugins, clear cache, install the Standard version, and enter the purchase code again in Activation settings and then ...
Clairessa
1. Calendar can’t book appointments for pilates 2. can’t scroll calendar dates for bookings for Pilates 3. duration of treatment became 2 hours on booking when it is only 1 hourClosed
Amelia
Updated November 26, 2024 at 11:07am
15
Most recent comment from Uroš Jovanović:Hello Clairessa,
For that purpose, you will need to set up the "Period available for booking in advance" option for specific service.
Let me know if that works for you.
Philip
Woocommerce rulesClosed
Amelia
Updated November 26, 2024 at 11:05am
13
Most recent comment from Uroš Jovanović:Hello Elizabeth,
Glad to hear that the issue has been resolved.
Please let me know if you have any other questions.
Mauro Tagliabue
Setting availability of a serviceClosed
Amelia
Updated November 26, 2024 at 11:05am
2
Most recent comment from Stefan Petrov:Hi Mauro,
Thanks for reaching out to us. You can configure the Special days for this purpose. Configuring Work Hours for each employee will repeat the schedule weekly, but, having Special Days configu ...
Peter Stadelmann
Goolge Kalenfder ZeitsynchronisationClosed
Amelia
Updated November 26, 2024 at 10:52am
2
Most recent comment from Stefan Petrov:Hallo Peter,
Vielen Dank, dass Sie uns kontaktiert haben. Zunächst müssen Sie sicherstellen, dass die Zeitzoneneinstellung in WordPress auf die nächstgelegene Stadt in Ihrer Zeitzone und nicht a ...
Eduardo Condes
Incorrect calendar displayClosed
Amelia
Updated November 26, 2024 at 10:42am
15
Most recent comment from Stefan Petrov:Hello Eduardo,
We will do our best to fix this issue in future update, but you can always follow the changelog to keep up with the updates.
Aurélie MARTIN
blocage réservationClosed
Amelia
Updated November 26, 2024 at 10:08am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
This depends os your settings. For example if you set that service last 8 hours and you have 10 hours of buffer time then your service actually last 18 h ...
Ryan
Critical: Calendar Conflicts, Notification Issues & Double Booking Errors - Urgent Resolution RequiredClosed
Amelia
Updated November 26, 2024 at 9:26am
7
Most recent comment from Stefan Petrov:Hi Ryan,
So sorry for the prolonged troubleshooting. I've managed to log in now. Since these are three separate issues, let's focus one by one
1. Calendar Management Issues
Unable to sch ...
Mike Osborn
Service Hours and Working HoursClosed
Amelia
Updated November 26, 2024 at 8:57am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. This is not possible to set Im afraid. The closest option that can help you to achieve ...
Alex
Appointments are automatically canceledClosed
Amelia
Updated November 26, 2024 at 8:24am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Amelia can't cancel any appointments on its own. If the appointments were not canceled manually by the client, yourself, another admin, or any Ameli ...