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Public Tickets

Josh Kroman InstallationClosed   Amelia   Updated January 28, 2025 at 5:39pm   2 Most recent comment from Uroš Jovanović:Hello Josh, Thank you for reaching out to us. Please check the following article for this purpose: Are You Getting “The link you followed has expired” Error in WordPress? Let me know if that works ... Kingsley Chimezie MFA for store.tms-plugins.comClosed   Amelia   Updated January 28, 2025 at 5:29pm   2 Most recent comment from Uroš Jovanović:  Hello Kingsley, Thank you for your suggestion! I completely understand the importance of multi-factor authentication (MFA) for enhancing security, especially for accounts that manage licen ... Cowork Administration of the appointmentsClosed   Amelia   Updated January 28, 2025 at 5:21pm   6 Most recent comment from Uroš Jovanović:Hello, It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't hav ... James Gasson Limit time availability of servicesClosed   Amelia   Updated January 28, 2025 at 4:54pm   6 Most recent comment from Uroš Jovanović:  Hello James, Thank you for your feedback. I understand how setting up multiple employees can feel cumbersome when you're managing availability for a single room rather than actu ... Jan Klaas Existing users that are already customers cannot be selected as new emplyeesClosed   Amelia   Updated January 28, 2025 at 1:05pm   4 Most recent comment from Uroš Jovanović:Hello Jan Klaas, Thank you for your input! Currently, Amelia does not offer the option to select an existing WordPress user to assign them as an employee, as this could create conflicts between user r ... AMINE Bookings are not DONEClosed   Amelia   Updated January 28, 2025 at 11:52am   7 Most recent comment from Uroš Jovanović:Hello Amine, I could not replicate the issue that you mentioned. Can you please let me know if this works from your end as well? Looking forward to your reply. Konstantinos Stamatopoulos notificationsClosed   Amelia   Updated January 28, 2025 at 11:45am   4 Most recent comment from Stefan Petrov:Hi Konstantinos, As explained, they are already sent to all new customers. Depending on the appointment status, the email notification template is sent, either "approved" or "pending". With the custom ... Sebastian Wilck Backend BookingClosed   Amelia   Updated January 28, 2025 at 10:59am   6 Most recent comment from Uroš Jovanović:Hello Sebastian, I reconfigured the WooCommerce rules on the Amelia > Settings > Payments page. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  ... Patrick Barbé Problem with notification mails via smtp to end-userClosed   Amelia   Updated January 28, 2025 at 10:57am   8 Most recent comment from Marko Davidović:Hello again, We can not log in with these credentials perhaps the user name is not correct or perhaps you did not sent it to us Can you please check this and send us new ones? Looking forward to your ... Alex Breuer Error 403   Amelia   Updated January 28, 2025 at 10:41am   10 Most recent comment from Aleksandar Vuković:Hello Timothy. Could you please contact your hosting provider and ask them to check the server configuration, particularly the client_max_body_size (for Nginx) or LimitRequestBody (for Apache) setting ... Daman How to Allow Multiple Customers to book the same time slot but also have a minimum requirement of 2 people per bookingClosed   Amelia   Updated January 28, 2025 at 10:02am   9 Most recent comment from Stefan Petrov:You are welcome, Daman. Looking forward to hearing from you regarding other questions or issues.   Francesca Kendall categories cutting off imageClosed   Amelia   Updated January 28, 2025 at 9:02am   2 Most recent comment from Stefan Petrov:Hi Francesca, Thanks for reaching out to us and apologies for the delayed answer. I see that the media settings are configured to 180 x 180, but you are referring to the catalog booking form picture?� ... Entreredes Funcionalidad AmeliaClosed   Amelia   Updated January 28, 2025 at 8:36am   2 Most recent comment from Stefan Petrov:Hola Isra, Gracias por contactarnos. Desafortunadamente, esto no es posible configurarlo en Amelia. Permíteme explicarte por qué. La capacidad mínima y máxima está vinculada al servicio en sí, n ... Dor ban a customerClosed   Amelia   Updated January 28, 2025 at 7:39am   6 Most recent comment from Marko Davidović:      Hello again, You are using old version of Amelia and this was added later and you should know that we do not provide support for outdated versions of Amelia.  You can download Amelia from th ... Francisco Nicolas Customer filterClosed   Amelia   Updated January 28, 2025 at 7:16am   5 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ...