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Public Tickets

Kay Carter configurationClosed   Amelia   Updated October 23, 2024 at 10:55am   6 Most recent comment from Uroš Jovanović:Hello Kay, We will respond to the other ticket that you created as soon as possible. I appreciate your patience. Andres Mendez Prices for specific days and timeClosed   Amelia   Updated October 23, 2024 at 7:23am   8 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Nigel Displaying appointment calendar on Mobile deviceClosed   Amelia   Updated October 23, 2024 at 7:15am   8 Most recent comment from Marko Davidović:Hello again, This was a specific issue on your end not sure why our dev team did not send us additional feedback but we have around 80000 if users so with millions of their customers only a handful ha ... tayef I can't activate itClosed   Amelia   Updated October 23, 2024 at 6:54am   2 Most recent comment from Stefan Petrov:Hello tayef, Thanks for reaching out to us. This is probably because you have the lite version installed. You would need to remove the lite version, install the pro license, clear the cache, and enter ... Tim Is There A Way To Delete TagsClosed   Amelia   Updated October 23, 2024 at 6:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. As you may know, one way ( the user-friendly way) to delete Event Tags directly through Amelia, can be to manually go into each Event and simply delete ... Al Calender doesn't workClosed   Amelia   Updated October 23, 2024 at 6:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Something is not set up properly and most often is one of these issue You set to big buffer times - they count in service length  You did not assigned t ... LE THI BE HA Re install AmeliaClosed   Amelia   Updated October 23, 2024 at 6:23am   2 Most recent comment from Stefan Petrov:Hello LE THI BE HA, Thanks for reaching out to us. Since you have only one domain, you would need to remove the license from the old Wordpress and install the same license on the new Wordpress / Domai ... Dima Vaneva Issue with Applying Coupons for EventsClosed   Amelia   Updated October 23, 2024 at 5:39am   7 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Cesar Cancino Support APIClosed   Amelia   Updated October 22, 2024 at 4:50pm   2 Most recent comment from Uroš Jovanović:  Hello, Thank you for reaching out. Could you please provide more details on what specific integration you need assistance with? That way, we can offer the most accurate guidance. sim How to change language?Closed   Amelia   Updated October 22, 2024 at 4:44pm   2 Most recent comment from Uroš Jovanović:Hello Sim, Please check the following article for this purpose: Using Multiple Languages in Amelia Let me know if that works for you. Hilde Quisquater use of couponsClosed   Amelia   Updated October 22, 2024 at 4:28pm   2 Most recent comment from Uroš Jovanović:Hello Hilde, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... sim How to enable to view the balance capacity of the appointment?Closed   Amelia   Updated October 22, 2024 at 4:26pm   2 Most recent comment from Uroš Jovanović:Hello Sim, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Mark Downing phone symbol on check outClosed   Amelia   Updated October 22, 2024 at 4:18pm   2 Most recent comment from Uroš Jovanović:Hello Mark, Thank you for the update on this. For that purpose, you will need to set that on the "Default phone country code" option on the Amelia/Settings/General page. Please let me know if that wor ... Duncan Richardson Event TimeslotsClosed   Amelia   Updated October 22, 2024 at 1:51pm   2 Most recent comment from Uroš Jovanović:Hello Duncan, Thank you for reaching out to us. You can check the difference between the recurring and multi-day events below: Recurring Events: Think of recurring events as a lecture. For example, yo ... Himanshu Assistance Needed with Rescheduling FeatureClosed   Amelia   Updated October 22, 2024 at 11:55am   2 Most recent comment from Uroš Jovanović:Hello Himanshu, Thank you for reaching out to us. This could be an issue with time zones on your website. Amelia doesn't have any time zone settings, and it relies on WordPress' General sett ...