As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Clément Employee selectionClosed   Amelia   Updated April 10, 2024 at 5:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are glad to hear that everything is fine now and we will close this ticket but should you have any further inquiries, we kindly request that you open s ... Vincent Custom fieldClosed   Amelia   Updated April 9, 2024 at 3:11pm   2 Most recent comment from Uroš Jovanović:Hello Vincent,Thank you for reaching out to us.1. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... Amélie Maury Appointment display on MacClosed   Amelia   Updated April 9, 2024 at 2:47pm   6 Most recent comment from Stefan Petrov:Hello Amélie,No problem, great to hear that you were able to find the solution!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Reza Seidani Amelia Does not workClosed   Amelia   Updated April 9, 2024 at 12:51pm   6 Most recent comment from Uroš Jovanović:Hello Reza,This could be a cache issue on your website. Please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Cache" or any other, a ... Michael Notification email updateClosed   Amelia   Updated April 9, 2024 at 10:48am   5 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. I would not delete this if I was you. You have created not language conflict and now all is fine so I would not change ... Ali Arslan The calendar isn't showing upClosed   Amelia   Updated April 9, 2024 at 9:44am   2 Most recent comment from Uroš Jovanović:Hello Ali,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Scott Booking CutoffClosed   Amelia   Updated April 9, 2024 at 9:41am   2 Most recent comment from Uroš Jovanović:Hello Scott,Thank you for reaching out to us.For that purpose, you can configure specific working hours for a specific date on the Amelia/Employees/Special Days page.Please let me know if that works f ... Dave Coleman Multi-siteClosed   Amelia   Updated April 9, 2024 at 9:05am   2 Most recent comment from Stefan Petrov:Hello Dave,Thanks for reaching out to us.There is an option to create a multi-site environment with any license since each license has an unlimited number of subdomains available. So, you could create ... Kate Amelia services disappeared after updateClosed   Amelia   Updated April 9, 2024 at 7:50am   4 Most recent comment from Stefan Petrov:Hello Kate,Awesome! Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Davide Integration between Amelia an Ultimate Member pluginClosed   Amelia   Updated April 9, 2024 at 7:27am   2 Most recent comment from Stefan Petrov:Hello Davide,Thanks for reaching out to us.We are familiar with the fact that some users are using third party plugins like Ultimate Member and etc, but, unfortunately, we are not able to provide supp ... Kristi Workaround for integrating multiple calendars?Closed   Amelia   Updated April 9, 2024 at 7:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.At this time you can connect only Google and only one Outlook calendar at a time. You can ... Beer Consultancy Only allow 1+X group appointments while bookingClosed   Amelia   Updated April 9, 2024 at 6:01am   6 Most recent comment from Marko Davidović:Hello again,This is the best way in order to achieve what you need and we will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for each qu ... Amit Wadhwa Pre-salesClosed   Amelia   Updated April 9, 2024 at 6:00am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can not set total capacity per centre with Amelia you set this per service and per emplyoee.So if you offer 5 services at the same time with 5 employe ... Roux Stéphanie duration limit packageClosed   Amelia   Updated April 8, 2024 at 4:55pm   2 Most recent comment from Uroš Jovanović:Hello Roux,Thank you for reaching out to us.Please feel free to search through our feature suggestion page,   to see if someone may be already suggested this feature. If you can't see it, fee ... Herco Lim Prices ex VATClosed   Amelia   Updated April 8, 2024 at 1:12pm   2 Most recent comment from Stefan Petrov:Hello Herco,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  t ...