Okay

Public Tickets

Against The Odds Change WooCommerce checkout page redirectionClosed   Amelia   Updated January 9, 2024 at 2:40pm   8 Most recent comment from Uroš Jovanović:Hello,Thank you for the update on this and your understanding.Please let us know if you have any other questions. Hendrik Each employee only one location?Closed   Amelia   Updated January 9, 2024 at 2:20pm   6 Most recent comment from Uroš Jovanović:Hello Hendrik, Thank you very much for that. Please let me know if you have any other questions. Sonja Remove asterisk from required fieldsClosed   Amelia   Updated January 9, 2024 at 2:13pm   6 Most recent comment from Uroš Jovanović:Hello Sonja,We will respond to the other tickets you created as soon as possible.I appreciate your patience. giorgio ioimo Non sono sbloccati i servizi acquistati con il servizio proClosed   Amelia   Updated January 9, 2024 at 2:10pm   4 Most recent comment from Miloš Jovanović:Hello Giorgio,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com//ticket/3553223/ For future reference, please don't op ... Laura Amoruso Don't look the package in accountClosed   Amelia   Updated January 9, 2024 at 1:38pm   4 Most recent comment from Marko Davidović:Hello again Laura,Sorry for the late reply we were away couple days due to national holidays.We looked at your video but due to the language barrier, we did not quite get what the issue is. If the iss ... Chris Time slots blocked three in advanceClosed   Amelia   Updated January 9, 2024 at 12:26pm   13 Most recent comment from Uroš Jovanović:Hello Chris,I am looking forward to your update on this. Elisabeth Bulk delete EventsClosed   Amelia   Updated January 9, 2024 at 12:21pm   2 Most recent comment from Stefan Petrov:Hello Elisabeth,Thanks for the feedback.Ticket will be closed, but please feel free to open a new ticket and we will gladly help you there.Have a nice day! Holger Customiz single event cardClosed   Amelia   Updated January 9, 2024 at 12:17pm   6 Most recent comment from Stefan Petrov:Hello Holger,No problem, you are welcome.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Jing Ren Calendar Problem on January 31Closed   Amelia   Updated January 9, 2024 at 12:14pm   6 Most recent comment from Uroš Jovanović:Hello Jing,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Nicolas Briot Enter the new activation codeClosed   Amelia   Updated January 9, 2024 at 11:57am   2 Most recent comment from Uroš Jovanović:Hello Nicolas,Thank you for reaching out to us.If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and th ... Mercy License key activationClosed   Amelia   Updated January 9, 2024 at 11:51am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching ou to us.If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and the full ve ... Michael Question for booking optionsClosed   Amelia   Updated January 9, 2024 at 11:03am   2 Most recent comment from Stefan Petrov:Hello Michael,Thanks for reaching out to us.That's a great idea, but, unfortunatelly, sorry to disappoint you, for each booking, whether is an event or appointment, you need to select time/date. ... MIchael 15 Minute AppointmentClosed   Amelia   Updated January 9, 2024 at 10:50am   2 Most recent comment from Stefan Petrov:Hello Michael,Thanks for reaching out to us.You would need to configure the Default Timeslot Step in General settings. If this is set to 15 minutes for example, it will allow you to create service dur ... roberto SupportClosed   Amelia   Updated January 9, 2024 at 10:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Sorry for the late reply we were away for the holidays.1. You have events detailed changed notifications. If you do not want to send this to your customer ... Łukasz Time slots and service locationClosed   Amelia   Updated January 9, 2024 at 10:22am   4 Most recent comment from Uroš Jovanović:Hello Łukasz,Thank you for the update on this and for your patience.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They'r ...