As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Samuel Bauer Google Calendar sync issueClosed   Amelia   Updated April 15, 2024 at 10:52am   12 Most recent comment from Marko Davidović:Hello again,The first issue should be fixed in one of the future updates they will include it in the next one if they manage to resolve it by then if not it will be implemented in later ones. As for p ... Isabel Lapaz changes do not applyClosed   Amelia   Updated April 15, 2024 at 10:48am   7 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Silvio Hartleb Add links in custom fieldsClosed   Amelia   Updated April 15, 2024 at 10:31am   4 Most recent comment from Marko Davidović:Hello there,We are glad that we were able to help and unfortunately, the look of the custom fields can not be changed I'm afraid.Should you have any further inquiries, we kindly request that you ... Ste Anders CouponsClosed   Amelia   Updated April 15, 2024 at 6:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.In Amelia, you can only use our coupons that you can create in the finance section you can not use coupons that are created in some other plugin.And as fo ... Isabel Lapaz hours slotsClosed   Amelia   Updated April 15, 2024 at 5:26am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear that everything fine regarding this issue and should you have any further inquiries, we kindly request that you open separate tickets ... Sajan Nair Employee not able to see approve appointment optionClosed   Amelia   Updated April 15, 2024 at 5:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. 1. Please make sure that you have enabled this option in role settings if you did then  2. Can you please check in WordPress users if you have several ... Soraya Rodriguez RefundClosed   Amelia   Updated April 15, 2024 at 5:23am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit ... Herbert Amelia Events are not updating!Closed   Amelia   Updated April 15, 2024 at 5:22am   9 Most recent comment from Marko Davidović:Hello again, We are delighted to hear that everything is working now and it is good that you deleted these users to prevent further bigger issues. Please in the future make sure that you have a separa ... Ebubekir Ates Capacity isnt Updating in Catalog ServiceClosed   Amelia   Updated April 15, 2024 at 5:20am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. This is just for informational purposes so that customers can know that this is a group ... Luke Juan Service Specific Time SlotsClosed   Amelia   Updated April 12, 2024 at 1:35pm   4 Most recent comment from Uroš Jovanović:Hello Luke,Thank you for reaching back out to us.At the moment, there is no option for working hour periods to overlap and thus I would suggest that you create another employee for a different schedu ... Shauna Foley Customer panel loginClosed   Amelia   Updated April 12, 2024 at 12:36pm   8 Most recent comment from Uroš Jovanović:Hello Shauna,It could be, we will have this checked out and provide you with an update on this.I appreciate your patience. chris Google meet linkClosed   Amelia   Updated April 12, 2024 at 12:30pm   8 Most recent comment from Uroš Jovanović:Hello Chris,Thank you for the update on this.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versi ... Isabel Lapaz translation tagClosed   Amelia   Updated April 12, 2024 at 12:29pm   4 Most recent comment from Uroš Jovanović:Hello Isabel,Thank you for your feedback and suggestions.We will have this added to our plugin and have it completely translatable from Amelia.Please let me know if you have any other questions. Frequency BookingClosed   Amelia   Updated April 17, 2024 at 4:26pm   7 Most recent comment from Uroš Jovanović:Hello, Thank you for your patience. Before we perform further checks, Please update the plugin to the latest version (7.5) by following this article: Updating the plugin to the latest version Please l ... Derek Hudson Format of client dashboardClosed   Amelia   Updated April 12, 2024 at 12:12pm   6 Most recent comment from Uroš Jovanović:Hello Derek,Thank you for the update on this.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versi ...