As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Grinvydas Špelveris Package is possible to buy on siteClosed   Amelia   Updated April 8, 2024 at 7:19am   2 Most recent comment from Stefan Petrov:Hello Grinvydas,Thanks for reaching out to us.Unfortunately, this has been reported already previously as an issue and we working on fixing it for the next update. Unfortunately, there is no ETA at t ... Céline Marengo Add a new appointementClosed   Amelia   Updated April 8, 2024 at 6:59am   4 Most recent comment from Stefan Petrov:Hello Céline Marengo,There is a section on the left sidebar called "User". These are the WordPress users that can be attached to Amelia UsersIf you open this section, you will find a list of user wi ... Baldini rossi how to update plugin in my wordpressClosed   Amelia   Updated April 8, 2024 at 6:57am   2 Most recent comment from Stefan Petrov:Hello Baldini rossi,Thanks for reaching out to us. There are a couple of ways how to update Amelia to the latest version. You can find instructions in this article - Updating the plugin to the lates ... Rasmus How to save informationClosed   Amelia   Updated April 8, 2024 at 6:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.If they are connected to a WP user and they are logged in the fields in Amelia can be pre poluated. Those fields are name last name mail and phone. All ot ... Sacha Théobald Problem with Special days settingsClosed   Amelia   Updated April 8, 2024 at 6:17am   7 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Ferry Onderwater On-site payment showingClosed   Amelia   Updated April 8, 2024 at 5:29am   18 Most recent comment from Marko Davidović:Hello again, Our developers and QA are working on a new update and it should be realised any day. Some updates are released later because they are bigger and in this new one there should be a new form ... Mark questionClosed   Amelia   Updated April 8, 2024 at 5:29am   4 Most recent comment from Marko Davidović:Hello there, Unfortunately, currently, this feature is not built-in in Amelia. Via link, they have to pay the rest of the amount that is left for the appointment. If you want to to accept only deposit ... claudio Loop pluginClosed   Amelia   Updated April 8, 2024 at 5:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We can see that you have a 403 error in the console.  The 403 Forbidden Error happens when the web page (or another resource) that you’re trying to op ... Baldini rossi installation plugin in wordpressClosed   Amelia   Updated April 8, 2024 at 5:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can download Amelia from this link https://we.tl/t-vpzIPgOY0r We are sending you a short instruction on how to update Amelia to the latest version. ... Vincent Change the reservation name on google calendar to see the person's nameClosed   Amelia   Updated April 8, 2024 at 5:21am   2 Most recent comment from Marko Davidović:Hello there, Thank you for purchasing our product, and for reaching out to us. User or appointment details can be displayed in Google Calendar. You just need to put placeholders in Event Description ... Alessandro Stefanoni CouponClosed   Amelia   Updated April 8, 2024 at 5:20am   10 Most recent comment from Marko Davidović:Hello again, We try to help as best we can we have forwarded this to be reviewed but we can not make any promises.  Should you have any further inquiries, we kindly request that you open separate tic ... Matthew Bambrick Location filteringClosed   Amelia   Updated April 5, 2024 at 2:27pm   10 Most recent comment from Stefan Petrov:That's great!Thanks for letting me know. Feel free to reach out to us regarding any other issues or questions and we will kindly assist.Have a nice weekend! Ivan Srbic TranslationClosed   Amelia   Updated April 5, 2024 at 1:53pm   16 Most recent comment from Stefan Petrov:You are welcome, Ivan.Let us know if we can help regarding other questions or issues. Marta Perez I cant see events in calendar viewClosed   Amelia   Updated April 5, 2024 at 12:23pm   4 Most recent comment from Uroš Jovanović:Hello Marta,Thank you for the update on this.For that purpose, then you can configure this with services with extras for services, and custom pricing, but there is no option to have a calendar form li ... Jodi Packages of Appointments and CancelingClosed   Amelia   Updated April 5, 2024 at 8:34am   2 Most recent comment from Stefan Petrov:Hello Jodi,Thanks for reaching out to us.All appointments are stored in the backend and you can see them in the Appointments section. When there are packages created (depending on the license) in Serv ...