Public Tickets
 Daniel
		
			
			
			Setting up tour optionsClosed
		
		Daniel
		
			
			
			Setting up tour optionsClosed		
		
			 Amelia
						  Updated May  6, 2024 at  8:32pm
			  4
  Amelia
						  Updated May  6, 2024 at  8:32pm
			  4
				
				 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for the update on this and for your patience.For that purpose, you could use the Resources feature and enable the "Enable Resource usage for a group booking" option with the Qu ...
Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for the update on this and for your patience.For that purpose, you could use the Resources feature and enable the "Enable Resource usage for a group booking" option with the Qu ...
		
			
	
	
		 Rafael Albornoz
		
			
			
			Customer Support abbout Employee PanelClosed
		
		Rafael Albornoz
		
			
			
			Customer Support abbout Employee PanelClosed		
		
			 Amelia
						  Updated May  6, 2024 at  8:30pm
			  2
  Amelia
						  Updated May  6, 2024 at  8:30pm
			  2
				
				 Most recent comment from Uroš Jovanović:Hello Rafael,Thank you for reaching out to us and for your patience.I would suggest that you reinstall the Amelia plugin on your website and let me know if the issue has been resolved.If that does n ...
Most recent comment from Uroš Jovanović:Hello Rafael,Thank you for reaching out to us and for your patience.I would suggest that you reinstall the Amelia plugin on your website and let me know if the issue has been resolved.If that does n ...
		
			
	
	
		 Anthony Tissot
		
			
			
			Configure ameliastepbookingClosed
		
		Anthony Tissot
		
			
			
			Configure ameliastepbookingClosed		
		
			 Amelia
						  Updated May  6, 2024 at  6:29pm
			  7
  Amelia
						  Updated May  6, 2024 at  6:29pm
			  7
				
				 Most recent comment from Marko Davidović:Hello again,We are glad to hear that everything is working fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly he ...
Most recent comment from Marko Davidović:Hello again,We are glad to hear that everything is working fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly he ...
		
			
	
	
		 Henrry
		
			
			
			Reviews on employeesClosed
		
		Henrry
		
			
			
			Reviews on employeesClosed		
		
			 Amelia
						  Updated May  6, 2024 at  6:15pm
			  4
  Amelia
						  Updated May  6, 2024 at  6:15pm
			  4
				
				 Most recent comment from Marko Davidović:Hello again,We try to help as best as we can or to offer some workaround when this is possible but for some features there is none so we can not help until this is implemented. We will close this one  ...
Most recent comment from Marko Davidović:Hello again,We try to help as best as we can or to offer some workaround when this is possible but for some features there is none so we can not help until this is implemented. We will close this one  ...
		
			
	
	
		 Scott Miller
		
			
			
			Coupon codesClosed
		
		Scott Miller
		
			
			
			Coupon codesClosed		
		
			 Amelia
						  Updated May  6, 2024 at  6:06pm
			  2
  Amelia
						  Updated May  6, 2024 at  6:06pm
			  2
				
				 Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.Please check if that events is added in the list we can see that you have 18 events and also please provide us URL of the page so that we can test this.Lo ...
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.Please check if that events is added in the list we can see that you have 18 events and also please provide us URL of the page so that we can test this.Lo ...
		
			
	
	
		 Gauthier
		
			
			
			How to implement subscriptionClosed
		
		Gauthier
		
			
			
			How to implement subscriptionClosed		
		
			 Amelia
						  Updated May  6, 2024 at  5:43pm
			  4
  Amelia
						  Updated May  6, 2024 at  5:43pm
			  4
				
				 Most recent comment from Marko Davidović:Hello again,My apologies but we are still not quite sure what you want to achieve exactly. We will try to help as best as we understand but in case this does not help please send us short one minute v ...
Most recent comment from Marko Davidović:Hello again,My apologies but we are still not quite sure what you want to achieve exactly. We will try to help as best as we understand but in case this does not help please send us short one minute v ...
		
			
	
	
		 Alexandre Salmi
		
			
			
			SMTP SettingsClosed
		
		Alexandre Salmi
		
			
			
			SMTP SettingsClosed		
		
			 Amelia
						  Updated May  6, 2024 at 10:55am
			  10
  Amelia
						  Updated May  6, 2024 at 10:55am
			  10
				
				 Most recent comment from Stefan Petrov:Hello Alexandre,I've responded to that ticket. We can continue the troubleshooting there. Apologies for the inconvenience.
Most recent comment from Stefan Petrov:Hello Alexandre,I've responded to that ticket. We can continue the troubleshooting there. Apologies for the inconvenience.
		
			
	
	
		 Kavaitri
		
			
			
			Booking CapacityClosed
		
		Kavaitri
		
			
			
			Booking CapacityClosed		
		
			 Amelia
						  Updated May  6, 2024 at 10:04am
			  7
  Amelia
						  Updated May  6, 2024 at 10:04am
			  7
				
				 Most recent comment from Marko Davidović:Hello again,I'm afraid that this time we do not quite get what the issue is. Can you please send us a short one minute video of the issue so that we get a clearer picture of the issue.Looking for ...
Most recent comment from Marko Davidović:Hello again,I'm afraid that this time we do not quite get what the issue is. Can you please send us a short one minute video of the issue so that we get a clearer picture of the issue.Looking for ...
		
			
	
	
		 Natascha Vantuykom
		
			
			
			appointments on locationClosed
		
		Natascha Vantuykom
		
			
			
			appointments on locationClosed		
		
			 Amelia
						  Updated May  6, 2024 at  9:57am
			  2
  Amelia
						  Updated May  6, 2024 at  9:57am
			  2
				
				 Most recent comment from Stefan Petrov:Hello Natascha,Unfortunately, there is currently no such option with Amelia's built-in features. You would need to calculate this manually and add a fee to service pricing, as well.
Please feel  ...
Most recent comment from Stefan Petrov:Hello Natascha,Unfortunately, there is currently no such option with Amelia's built-in features. You would need to calculate this manually and add a fee to service pricing, as well.
Please feel  ...
		
			
	
	
		 Nino
		
			
			
			2 Employees (and services )but same scheduleClosed
		
		Nino
		
			
			
			2 Employees (and services )but same scheduleClosed		
		
			 Amelia
						  Updated May  6, 2024 at  9:55am
			  4
  Amelia
						  Updated May  6, 2024 at  9:55am
			  4
				
				 Most recent comment from Stefan Petrov:Sure, that's also one of the workarounds, but i guess creating two employees with the same emails (+1) is an easier configuration than forwarding conditions, but thanks for the suggestion.
Most recent comment from Stefan Petrov:Sure, that's also one of the workarounds, but i guess creating two employees with the same emails (+1) is an easier configuration than forwarding conditions, but thanks for the suggestion.
		
			
	
	
		 Nicki Truesdell
		
			
			
			email zoom linkClosed
		
		Nicki Truesdell
		
			
			
			email zoom linkClosed		
		
			 Amelia
						  Updated May  6, 2024 at  9:53am
			  2
  Amelia
						  Updated May  6, 2024 at  9:53am
			  2
				
				 Most recent comment from Stefan Petrov:Hello Nicki,Thanks for reaching out to us. After configuring a Zoom integration, you also need to make sure that the Zoom placeholders are added to the notification templates. Once a booking is confir ...
Most recent comment from Stefan Petrov:Hello Nicki,Thanks for reaching out to us. After configuring a Zoom integration, you also need to make sure that the Zoom placeholders are added to the notification templates. Once a booking is confir ...
		
			
	
	
		 Jiří Skorpion  Hovorka
		
			
			
			Allow booking above maximum capacity:Closed
		
		Jiří Skorpion  Hovorka
		
			
			
			Allow booking above maximum capacity:Closed		
		
			 Amelia
						  Updated May  6, 2024 at  9:32am
			  2
  Amelia
						  Updated May  6, 2024 at  9:32am
			  2
				
				 Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.This option is for services and appointments only this is not designed for events. If you need a bigger capacity for the event you can set for example to  ...
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.This option is for services and appointments only this is not designed for events. If you need a bigger capacity for the event you can set for example to  ...
		
			
	
	
		 Jiří Skorpion  Hovorka
		
			
			
			Email notification - does not load the parameterClosed
		
		Jiří Skorpion  Hovorka
		
			
			
			Email notification - does not load the parameterClosed		
		
			 Amelia
						  Updated May  6, 2024 at  9:21am
			  2
  Amelia
						  Updated May  6, 2024 at  9:21am
			  2
				
				 Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.As far as we can see you are using events so you can not use the appointments placeholder this is designed for services only. You need to use the placehol ...
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.As far as we can see you are using events so you can not use the appointments placeholder this is designed for services only. You need to use the placehol ...
		
			
	
	
		 Wally Jones
		
			
			
			Annual to lifetime switchClosed
		
		Wally Jones
		
			
			
			Annual to lifetime switchClosed		
		
			 Amelia
						  Updated May  6, 2024 at  8:52am
			  6
  Amelia
						  Updated May  6, 2024 at  8:52am
			  6
				
				 Most recent comment from Stefan Petrov:Hello Wally,No data will be lost (unless if you check that you want to delete data), even when you reinstall the license. There is an option in Activation settings ("delete Amelia content"), you want ...
Most recent comment from Stefan Petrov:Hello Wally,No data will be lost (unless if you check that you want to delete data), even when you reinstall the license. There is an option in Activation settings ("delete Amelia content"), you want ...
		
			
	
	
		 LI
		
			
			
			Recurring appointment is not working with mycred ameliaClosed
		
		LI
		
			
			
			Recurring appointment is not working with mycred ameliaClosed		
		
			 Amelia
						  Updated May  7, 2024 at 10:08am
			  7
  Amelia
						  Updated May  7, 2024 at 10:08am
			  7
				
				 Most recent comment from Stefan Petrov:Hello Li,Apologies again for the delayed answer. This hook should be fired for every recurring appointment, therefore you will need a global variable to keep track of the total amount and compare tha ...
Most recent comment from Stefan Petrov:Hello Li,Apologies again for the delayed answer. This hook should be fired for every recurring appointment, therefore you will need a global variable to keep track of the total amount and compare tha ...
		
										
													
						
