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Public Tickets

Valeriia Kostiuchenko My emloyee can't log in in their account. It shows errorClosed   Amelia   Updated May 9, 2024 at 4:50pm   2 Most recent comment from Uroš Jovanović:Hello Valeriia,Thank you for reaching out to us.Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occu ... Blanckaert Gwendoline Intégration site internet / flexibilité de réservationClosed   Amelia   Updated May 9, 2024 at 3:44pm   2 Most recent comment from Uroš Jovanović:Hello,We sincerely apologize that we're unable to fulfill your requirements entirely at this time. While we understand the importance of your needs, our current workload and priorities prohibit u ... Konstantinos Stravogiannis New version of customer panelClosed   Amelia   Updated May 9, 2024 at 12:07pm   4 Most recent comment from Marko Davidović:Hello agian,The only other thing that comes to mind is if you have Wp Rocket or some other page optimize plugin.The new booking form should be displayed when you clear the cache, if you have a caching ... Simone Hervij Add Klarna only for specific servicesClosed   Amelia   Updated May 9, 2024 at 11:26am   2 Most recent comment from Stefan Petrov:Hello Simone,Thanks for reaching out to us. Unfortunately, currently, we don't have integration with Klarna, but Klarna can be integrated with Mollie. You can enable Mollie, as well as the other ... Salam Adding serviceClosed   Amelia   Updated May 9, 2024 at 10:45am   4 Most recent comment from Stefan Petrov:Hello Salam,Thanks for reaching out to us.According to my testing, the categories and services can be deleted without any issues with the latest update. Most probably, the issue is happening due to t ... Facundo RefundClosed   Amelia   Updated May 9, 2024 at 10:29am   2 Most recent comment from Stefan Petrov:Hello Facundo,Thanks for reaching out to us.Actually, you can create different services with different pricing and assign employees to these services, according to liking. With this configuration, eac ... Eunice Carolina Reservas multiples para un mismo servicioClosed   Amelia   Updated May 9, 2024 at 9:59am   8 Most recent comment from Stefan Petrov:You are welcome, Carolina.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Franziska Translation: Front end does not change languageClosed   Amelia   Updated May 10, 2024 at 12:17pm   6 Most recent comment from Marko Davidović:Hello again,We just got the feedback from our colleagues and they have told us that on this link you need to change the labels to English (since German is your default language):Then those changes wi ... Tom ImprovementsClosed   Amelia   Updated May 9, 2024 at 9:12am   4 Most recent comment from Marko Davidović:Hello again,No, this shortcode will not work but you can show them based on a tag like this[ameliaeventslistbooking tag="{name1},{name2}"] Hope this helps.Should you have any further inquiries, we kin ... Facundo Custom Pricing / Delete eventsClosed   Amelia   Updated May 9, 2024 at 7:07am   5 Most recent comment from Marko Davidović:Hello again,Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for: If you don&# ... Michael Berger Forms don't load after update!Closed   Amelia   Updated May 9, 2024 at 6:59am   9 Most recent comment from Marko Davidović:Hello again,It is not required at all. This is some specific issue that you have (perhaps Chris also but not necessary). If you want we can send this to our developers to investigate but in that case ... Samsam Ul Haq Monthly Notifications For Recurring AppointmentClosed   Amelia   Updated May 9, 2024 at 6:49am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. When they book recurring appointments they can only receive the notifications that time ... Beatriz Payment modeClosed   Amelia   Updated May 8, 2024 at 2:14pm   2 Most recent comment from Uroš Jovanović:Hello Beatriz,Thank you for reaching out to us.It can be configured in both ways. You can read more about it at the following link.Let me know if it works for you or not. Henriette Same employee - 2 workplacesClosed   Amelia   Updated May 8, 2024 at 1:52pm   3 Most recent comment from Uroš Jovanović:Hello Henriette,Glad to hear that you found the solution.I will have this ticket closed now. Gerhard Reus Default Items per page for FrontendClosed   Amelia   Updated May 8, 2024 at 1:46pm   6 Most recent comment from Stefan Petrov:Hello Gerhard, I understand now. Unfortunately, the maximum number is set to be 30 and while you can hide the pagination with CSS code, not all events will be visible. But I've just got this info ...