Okay

Public Tickets

JOSE ANTONIO LOPEZ MORENO Problems with hours/time configurationClosed   Amelia   Updated February 2, 2024 at 4:31pm   20 Most recent comment from Stefan Petrov:Hello Jose,The procedure is to open a new ticket for each subject that is not related to the active ticket title, but i will give you the basic answers and if you have any additional questions or if y ... Janine Can't create any more Events!Closed   Amelia   Updated February 2, 2024 at 3:37pm   16 Most recent comment from Uroš Jovanović:Hello Janine,Glad to hear that the issue has been resolved.As far as "outdated" label goals, we have added those so that more users switch over to 2.0 booking forms. Please let me know if you have an ... Vicki Love Appointment bookingClosed   Amelia   Updated February 2, 2024 at 12:59pm   2 Most recent comment from Marko Davidović:Hello again Vicki,You can use payment from link for this way of booking. You can read more about it on this link https://wpamelia.com/configuring-payments/#payment-from-link.This should help.We wish ... Mārtiņš Missing Save% badge from catalogue modeClosed   Amelia   Updated February 2, 2024 at 9:56am   11 Most recent comment from Marko Davidović:Hello again Mārtiņš,This is not a glitch this is how it is designed you can see on our screenshots that the price of appointment is 100 and price for package is custom price of 700 this is in fact ... Miguel Angel Cardenas Castañeda Not sending emails to customersClosed   Amelia   Updated February 2, 2024 at 9:54am   2 Most recent comment from Uroš Jovanović:Hello Miguel,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMT ... Javier Mandrille Problem popup on mobileClosed   Amelia   Updated February 2, 2024 at 9:19am   2 Most recent comment from Stefan Petrov:Hello Javier,Thanks for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Kat Events summary/calendar showing up weird on computer but fine on mobile phoneClosed   Amelia   Updated February 2, 2024 at 9:07am   4 Most recent comment from Stefan Petrov:Hello Kat,If i check your website on my PC, the events description does show properlyCan you try deleting the cache in WP and also browser cache/cookies? Mj Patterson Wrong versionClosed   Amelia   Updated February 2, 2024 at 9:05am   2 Most recent comment from Stefan Petrov:Hello Mj Patterson,No worries, please provide both purchase codes and i will forward them to the management so they can proceed with the refund.You can write the codes here just check PRIVATE Reply ... Mike Cron job/NotificationsClosed   Amelia   Updated February 2, 2024 at 8:40am   3 Most recent comment from Stefan Petrov:Hello Mike,Thanks for reaching out to us and for providing feedback. Great to see that it's working now. If you have any other questions, please feel free to open a new ticket and we will gladl ... SYS support 'amelia_manipulate_email_data' filter not fired on test emailClosed   Amelia   Updated February 2, 2024 at 7:49am   7 Most recent comment from Marko Davidović:Hello again Maarten,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and ... Amy-Laure Booking Event widget V1 - Calendar viewClosed   Amelia   Updated February 2, 2024 at 6:49am   4 Most recent comment from Marko Davidović:Hello there,You are most welcome and do not worry open as many tickets as you need we are here to help. Just make sure that you open separate tickets for each ticket to keep issues separate. We wish ... Vicki Love buffer timesClosed   Amelia   Updated February 2, 2024 at 6:46am   4 Most recent comment from Marko Davidović:Hello again Vicki,Glad to hear that you have figured it out.We wish you all the best and hope you have a wonderful day ahead.  Chad Refund RequestClosed   Amelia   Updated February 1, 2024 at 3:42pm   6 Most recent comment from Uroš Jovanović:Hello Chad,Here is a 40% discount coupon that you can use: 8B3815D7Let me know if you have any other questions Rodrigue BORON PlanningClosed   Amelia   Updated February 1, 2024 at 3:18pm   2 Most recent comment from Stefan Petrov:Hello Rodrigue,Thanks for reaching out to us.Please, find the answers below1. In the "Week" planning view, I would like to have a view only during opening hours, i.e. from 8am to 5pm and not from mid ... Jose Manuel Charro Customize spots number messageClosed   Amelia   Updated February 1, 2024 at 3:07pm   4 Most recent comment from Stefan Petrov:Hello Jose,Sorry to disappoint you, but unfortunatelly, the customization questions like this one are not covered in the included support for the plugin. Included support covers help with bugs and g ...