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Public Tickets

Promsy Célia URGENT Problem with AmeliaClosed   Amelia   Updated March 8, 2024 at 9:07am   6 Most recent comment from Stefan Petrov:Hello Célia,I understand your concern, but without knowing the specific details of your situation, it's challenging to offer precise troubleshooting advice. We promptly checked the website and ... Mārtiņš Cannot make a new service?Closed   Amelia   Updated March 7, 2024 at 8:09pm   5 Most recent comment from Uroš Jovanović:Hello Mārtiņš,That is fine.I will have this ticket closed now. Patryk viewClosed   Amelia   Updated March 7, 2024 at 3:35pm   17 Most recent comment from Stefan Petrov:Hello Patryk,You are most welcome! I'm glad that we could help.I shall forward this invitation to managementMy apologies if I already asked this before, but may I ask you for a small favor if yo ... Simone Donker Google Calender syncClosed   Amelia   Updated March 7, 2024 at 3:15pm   8 Most recent comment from Stefan Petrov:You are welcome, Simone.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Mark Skillen Multiple email recepients to recieve notificationsClosed   Amelia   Updated March 7, 2024 at 1:45pm   2 Most recent comment from Uroš Jovanović:Hello Mark,Thank you for reaching out to us.For that purpose, you can add those additional emails to the "Send all notifications to additional addresses" option on the Amelia/Settings/Notifications pa ... Mohiz Customer AreaClosed   Amelia   Updated March 8, 2024 at 10:17am   10 Most recent comment from Marko Davidović:Hello again,We are not quite sure what the issue is but we will try to explain how you need to set Smtp and how it work.On 30 May 2022, Google will no longer support the use of third-party apps or dev ... ben Issue with Outlook Calendar IntegrationClosed   Amelia   Updated March 7, 2024 at 1:32pm   8 Most recent comment from Marko Davidović:Hello again,We just got the feedback from our colleagues and they have told us that you have placed thishttps://2.buzzsitepreview.co.uk/Tweaks/wp-admin/admin.php?page=wpamelia-employees#/employeesInst ... Marguerite de Tanoüarn problem with Google CalendarClosed   Amelia   Updated March 7, 2024 at 1:15pm   8 Most recent comment from Stefan Petrov:Hello Marguerite,Thanks for the confirmation.Of course, keep us posted. Guillaume Lahaye Working day exception with pauseClosed   Amelia   Updated March 7, 2024 at 1:05pm   2 Most recent comment from Stefan Petrov:Hello Guillaume,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. If you configure the timeslots in "special day" they will be visib ... Aline TimezoneClosed   Amelia   Updated March 7, 2024 at 12:00pm   4 Most recent comment from Stefan Petrov:Hello Aline,Apologies for the delayed answer. We have had some issues with the appointment time not being reflected correctly in the Calendars, but this has been fixed with the recent versions of Ame ... Marcelo Rodriguez Plugin isn't workingClosed   Amelia   Updated March 7, 2024 at 12:25pm   11 Most recent comment from Marko Davidović:Hello again,We have checked everything and there seems to be no issues in Amelia. We can see that this employee has multiple calendars so please make sure the he is checking the correct calendar for a ... Audrey Mertens Technical paiement solutionClosed   Amelia   Updated March 7, 2024 at 10:48am   14 Most recent comment from Stefan Petrov:Hello Audrey,Great!  Here is the CSS code for this section #amelia-container > div.am-fs__main.am-rw-768 > div > div:nth-child(2) > div > div.am-collapse > div > div.am-collapse-item__heading.am-coll ... Jamie Fairclough Facebook page book now buttonClosed   Amelia   Updated March 7, 2024 at 10:09am   2 Most recent comment from Stefan Petrov:Hello Jamie,Thanks for reaching out to us.As you may already know, the features that we add are based on the user votes, but currently, there are a lot of other features that are yet to be added. You ... Cécile laure Benabid prebernard Impossible de rajouter des extensions sur wordpressClosed   Amelia   Updated March 7, 2024 at 9:46am   2 Most recent comment from Stefan Petrov:Hello Cécile laure Benabid prebernard,Thanks for reaching out to us.You would need to configure the employee working hours since the timeslots depend on them. To give you an example - Create an emp ... Elisabeth [ameliaeventslistbooking]Closed   Amelia   Updated March 7, 2024 at 9:37am   4 Most recent comment from Stefan Petrov:Hello Elisabeth,Thank you. Let us know if you have any other questions or issues.Sorry for the inconvenience.