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Public Tickets

Mārtiņš How does a customer creates account?Closed   Amelia   Updated February 1, 2024 at 7:37am   9 Most recent comment from Uroš Jovanović:Hello Mārtiņš,Glad to be able to assist you.Please let me know if you have any other questions. Irena appointment cancelationClosed   Amelia   Updated February 1, 2024 at 6:52am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We have tested this and we do not have issues with this. Please make sure that this appointment is saved as canceled and that you refresh the page and if ... Rafael Couto Follow up email not workingClosed   Amelia   Updated February 1, 2024 at 6:46am   4 Most recent comment from Marko Davidović:Hello again Rafael,Yes, follow up and all reminder or scheduled notifications are cron. So for that you need to reach out your hosting provider so that they can set this up for you.Your regular notifi ... Ohad Google Calendar 2 way sync issueClosed   Amelia   Updated January 31, 2024 at 10:03pm   2 Most recent comment from Uroš Jovanović:Hello Ohad,Thank you for reaching out to us.Can you please let me know if there is any error message that pops up when connected to that Google Calendar?What is the exact issue for that specific Googl ... Denis Problemas with the pluginClosed   Amelia   Updated January 31, 2024 at 9:08pm   4 Most recent comment from Uroš Jovanović:Hello Denis,Thank you for the update on this and for your patience.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘ ... Sonja adjustments overwritten after updateClosed   Amelia   Updated January 31, 2024 at 9:04pm   2 Most recent comment from Uroš Jovanović:Hello Sonja,Thank you for reaching out to us.Can you please let me know what exactly was overwritten within the update?Looking forward to your reply. Geert Leysen remove old Outlook connections?Closed   Amelia   Updated January 31, 2024 at 3:08pm   2 Most recent comment from Stefan Petrov:Hello Geert,Thanks for reaching out to us.You'll need to access your database (via phpMyAdmin, or some other database management tool) and access the wp_amelia_providers_to_outlook_calendar tabl ... Geert Leysen hide employee selection for certain servicesClosed   Amelia   Updated January 31, 2024 at 2:41pm   6 Most recent comment from Uroš Jovanović:Hello Geert,Thank you for your feedback.Please feel free to search through our feature suggestion page,  to see if someone may have already suggested this feature. If you can't see it, feel fr ... arne casteleyn DashboardClosed   Amelia   Updated January 31, 2024 at 2:05pm   2 Most recent comment from Stefan Petrov:Hello Arne,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. Currently, the preview is only available for appointments. Please feel f ... claudia View employee google appointmentsClosed   Amelia   Updated January 31, 2024 at 12:56pm   6 Most recent comment from Uroš Jovanović:Hello Najib,Thank you for reaching back out to us.For that purpose, I would suggest that each employee is connected to a Google calendar and then share each calendar to one main Google calendar. You c ... Martijn van der Schans Wachtwoord klantenpaneelClosed   Amelia   Updated January 31, 2024 at 11:13am   4 Most recent comment from Stefan Petrov:Hello George,I can see that you've already opened a new ticket regarding your case. Please keep the conversation in one ticket since it's much easier for us to track the progress and find th ... Maxime Pay more to make a donationClosed   Amelia   Updated January 31, 2024 at 11:07am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Prices in Amelia are fixed. So you can either charge the fix amount or you can create a ... kearym When booking the form doesn't auto populate the phone numberClosed   Amelia   Updated January 31, 2024 at 10:38am   2 Most recent comment from Stefan Petrov:Hello kearym,Thanks for reaching out to us.If you are logged in as an admin, the booking form will populate, that's true, but you said that you tried to use the form and it doesn't work. Wo ... Rick Heijster As for reason for cancellationClosed   Amelia   Updated January 31, 2024 at 10:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.In light of this, we encourage you to kindly consider submitting this valuable suggestion ... reg viguier paiement eventClosed   Amelia   Updated January 31, 2024 at 10:05am   6 Most recent comment from Uroš Jovanović:Hello Reg,Thank you for the update on this.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP ...