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Public Tickets

Matthew Brandow Booking page not showing after update?Closed   Amelia   Updated March 6, 2024 at 11:19am   4 Most recent comment from Marko Davidović:Hello Matthew and Pattadon,When you see only the booking form when you are logged in this in most cases is the issue on the hosting side.The reason why the form is not visible for non-logged-in user ... Barad Dediashwili Events in Elementor Popup - make buttons disappear sometimesClosed   Amelia   Updated March 6, 2024 at 10:36am   2 Most recent comment from Stefan Petrov:Hello Barad,Thanks for reaching out to us.I've just checked on your site, it looks like this could be a conflict with other plugins or theme.Can you please change the theme and see if the issue i ... atelierdosul Modal Popup Close Button d'ont workClosed   Amelia   Updated March 6, 2024 at 10:28am   9 Most recent comment from Marko Davidović:Hello again,I can forward this but I can not make any promises feature will most likely be developed if there are more users that request this and in light of this, we encourage you to kindly consider ... Romain Inscription multiple personClosed   Amelia   Updated March 6, 2024 at 10:18am   2 Most recent comment from Stefan Petrov:Hello Romain,Thanks for reaching out to us.That's correct. Unfortunatelly, currently, there is no such option in Amelia. For the time being, when the customer is booking an appointment for himsel ... Steven Warning: "You are using a form that will be outdated soon".Closed   Amelia   Updated March 6, 2024 at 9:53am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This will remain available for the time being but will it stay indefinitely available we can not say at this time since this is not only up to us. There a ... Jeremy Choi Team Member Can't See EventsClosed   Amelia   Updated March 6, 2024 at 9:15am   4 Most recent comment from Uroš Jovanović:Hello Jeremy,Thank you for clearing that up and for your patience.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from ... Mitch Add-On Purchases During Event CheckoutClosed   Amelia   Updated March 6, 2024 at 8:15am   2 Most recent comment from Stefan Petrov:Hello Mitch, Thanks for reaching out to us Currently, there is only an option to configure "Extras" for a certain service. This will give the option for customers to choose extras once they select a s ... Jan Weiss Amelia NotificationClosed   Amelia   Updated March 5, 2024 at 5:00pm   8 Most recent comment from Uroš Jovanović:Hello Nick,Please create a separate ticket on this issue and I will assist you with this.Looking forward to hearing from you. Oisel PARAMETERINGClosed   Amelia   Updated March 5, 2024 at 3:51pm   6 Most recent comment from Stefan Petrov:Hello Oisel,I guess this is related to the Stripe account that has been connected, but, by default, the employees and customers are only getting the information that has been configured in notificatio ... Brad Is there a front-end panel for Manager use?Closed   Amelia   Updated March 5, 2024 at 3:41pm   2 Most recent comment from Uroš Jovanović:Hello Brad,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... kiran kamal chauhan Existing Wordpress User's information not showing prefilled when booking eventsClosed   Amelia   Updated March 5, 2024 at 3:04pm   2 Most recent comment from Uroš Jovanović:Hello Kiran,Thank you for reaching out to us.In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, cu ... Shantanu Baviskar Major CPU Utilization and Site slow-down due to WhatsApp Notifications?Closed   Amelia   Updated March 5, 2024 at 1:52pm   2 Most recent comment from Uroš Jovanović:Hello Shantanu,Thank you for reaching out to us.A variety of factors can contribute to slow loading times on your website. These include the volume of appointments, customers, and employees managed by ... Lucas Mialani Small issue with admin panel translationClosed   Amelia   Updated March 5, 2024 at 11:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please note that we do not have translators in our company, so all translated languages Amelia has have been translated by our customers. If you find any ... Udo Neumann Eventbooking google meet link missingClosed   Amelia   Updated March 5, 2024 at 11:22am   5 Most recent comment from Stefan Petrov:Hello Udo,Unfortunately, you are correct. Presently, there isn't an option to view the links in the Events backend. We fully recognize the significance of this functionality and have promptly rel ... Stefan Fratila Amelia ca't update, it says I don't have license. And now it doesn't work, It does not add items in cartClosed   Amelia   Updated March 5, 2024 at 11:03am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Let us try this first since we do not know how the error looks on your end. You can download Amelia from link https://we.tl/t-e2bQD65QVBWe are sending y ...