Public Tickets
Rebecca Rostron
timing of emailsClosed
Amelia
Updated September 25, 2019 at 9:33am
2
Most recent comment from [deleted]:Hello Rebecca, Thank you for your purchase!Unfortunately, it is not possible to set the time connected to the time of the appointment (as you said for example 24 h "before the appointment") for the ...
Jesi Cason
Google Calendar and Email FormattingClosed
Amelia
Updated September 25, 2019 at 8:45am
8
Most recent comment from Miloš Jovanović:HI Jesi,No problem.Hope that everything will work fine now.Best regards.
Susanna Townsend
Times for different servicesClosed
Amelia
Updated September 25, 2019 at 6:26am
9
Most recent comment from Aleksandar Vuković:Hi again Susanna.You're welcome.Like I mentioned in the previous ticket: location is not linked to a service, but to an employee assigned to a service.If you had only one location, the booking ...
Jay
The site is experiencing technical difficulties. Please check your site admin email inbox for instructionsClosed
Amelia
Updated September 24, 2019 at 4:25pm
17
Most recent comment from Miloš Jovanović:Hi Jay,OK looking at the error log it looks like some foreign keys are missing.Can you please provide me access to your database ( phpmyadmin ) so i can take a look at those relations between tables. ...
KevinBJ
Multiple treatmentsClosed
Amelia
Updated September 24, 2019 at 3:16pm
2
Most recent comment from Miloš Jovanović:Hi KevinBJ,Thank you for your purchase.Sorry to disappoint you but this option is not available at the moment.Bulk booking is in plan to be added for the future updates of the plugin.Best regards.
Susanna Townsend
Change location on serviceClosed
Amelia
Updated September 24, 2019 at 1:40pm
2
Most recent comment from Aleksandar Vuković:Hello Susanna.The location is not linked to a service, but to an employee assigned to a service.Each employee needs to have a default location, but you can assign other locations in their Working Hour ...
Gregory Patier
Notifications problem since amelia updateClosed
Amelia
Updated September 24, 2019 at 12:16pm
37
Most recent comment from Aleksandar Vuković:You're welcome guys.If there's anything else we can do, please feel free to let us know. Also I have to thank you both for pointing this out to us. It probably would've went under our ...
Curtis
Cannot get rid of the locationClosed
Amelia
Updated September 24, 2019 at 11:38am
5
Most recent comment from [deleted]:You are welcome! Glad I could helpIf you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Matthew Johnson
How To Handle Multiple Locations?Closed
Amelia
Updated September 24, 2019 at 11:27am
2
Most recent comment from Aleksandar Vuković:Hello Matthew.Each employee has a default location which can be changed in Working Hours of the Employee, but only per time periods. So, you are right when you say you can't assign an employee to ...
Ronald Clauss
Duplicating eventsClosed
Amelia
Updated September 24, 2019 at 11:14am
2
Most recent comment from Miloš Jovanović:Hi Ronald,Thank you for your purchase.Sorry to disappoint you but unfortunately duplicating Events is not possible at the moment.We do have in plan to add this option for the future updates of the pl ...
Fatih Karlıdağ
ServicesClosed
Amelia
Updated September 24, 2019 at 10:55am
6
Most recent comment from Miloš Jovanović:Hi Fatih,Yes, for now you can make a workaround with the special days until we implement this feature.Best regards.
Kleber
AgendamentoClosed
Amelia
Updated September 24, 2019 at 9:26am
2
Most recent comment from Miloš Jovanović:HI Kleber,Thank you for your purchase.Can we please speak in English so we can understand each other better.As I can see you require special days.You can check this link for more information on h ...
Fatih Karlıdağ
clean uninstall AmeliaClosed
Amelia
Updated September 24, 2019 at 7:15am
2
Most recent comment from Aleksandar Vuković:Hello Fatih.To do a clean uninstall, unfortunately at the moment you need to go into the database and delete all "wp_amelia_" tables manually.We will be adding a button which will allow you to delete ...
Bodo
Notification time settingsClosed
Amelia
Updated September 23, 2019 at 2:16pm
4
Most recent comment from [deleted]:Hello Bodo, Well, we have a lot of users and their needs/requests differI forwarded this to the development team, and they will see what can they do about it and how they can implement it. I can just ...
NICOLE ORISICH
plugin installClosed
Amelia
Updated September 23, 2019 at 10:06am
2
Most recent comment from [deleted]:Hello Nicole, Thank you for your purchase!No, the fact that you are in development mode shouldn't make any issues. Could you please tell me have you followed the steps from the Quickstart guide ...