As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Alison Ball Tickets for EventsClosed   Amelia   Updated November 12, 2019 at 12:37pm   2 Most recent comment from Aleksandar Vuković:Hello Alison.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We're planning to add that i ... Jack la mise à jour des horaires de travail ne fonctionne pasClosed   Amelia   Updated November 12, 2019 at 12:21pm   2 Most recent comment from Aleksandar Vuković:Hello Jack.Thank you for your purchase.Please note that the only official support language is English, so please translate all your comments to English. We avoid using Google Translate since a lot ca ... mike Shortcodes with added specifications are not workingClosed   Amelia   Updated November 12, 2019 at 9:57am   2 Most recent comment from [deleted]:Hello Mike, Apologies for replying late, we are not working on weekends and we had a non-working day due to a holiday in our country yesterday. When you just get the loading wheel, without it ever l ... Lisa Houghton installationClosed   Amelia   Updated November 12, 2019 at 9:40am   2 Most recent comment from Aleksandar Vuković:Hello Lisa.Thank you for your purchase.You can see the details on how to install the plugin in our documentation. There you will find info on how to install it using the regular WordPress method, or ... Holly Neumann Google calendarClosed   Amelia   Updated November 12, 2019 at 8:20am   7 Most recent comment from Aleksandar Vuković:Hello again Holly.I see that your employee is set to work only on Saturdays:Until February, you have almost all 12:30 and 18:00 appointments booked, and there are no blocked timeslots until then. Aft ... Laura Kellogg kellogg Catalogue ViewClosed   Amelia   Updated November 8, 2019 at 2:41pm   4 Most recent comment from Aleksandar Vuković:Great news, Laura.Thanks for letting me know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. caleb nyabuto Add more fields to formClosed   Amelia   Updated November 8, 2019 at 12:40pm   2 Most recent comment from Aleksandar Vuković:Hello caleb.You can add Custom Fields to your booking forms easily.You can make them mandatory if you'd like, allow people to upload files, and so on. Please take a look at the documentation, an ... Dan Cahill Email NotificationsClosed   Amelia   Updated November 8, 2019 at 12:36pm   2 Most recent comment from Aleksandar Vuković:Hello Dan.Thank you for your purchase.It looks like we're using the same API.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘f ... Claudius The plugin is only showing 2 times for booking,Closed   Amelia   Updated November 8, 2019 at 10:46am   9 Most recent comment from Aleksandar Vuković:Hi again Claudius.You're welcome.One way to do this would be to have one employee per room so only one employee can work in one room. That way when someone books any service in that room, the emp ... yassine Replace Price in event by CreditClosed   Amelia   Updated November 8, 2019 at 8:34am   2 Most recent comment from [deleted]:Hello yassine, Thank you for your purchase!The strings can be 'translated' (in your case just changed in the same language) using  POEDIT or Loco Translate easily, but if you change th ... Prakhar Gupta Booking Module Front EndClosed   Amelia   Updated November 8, 2019 at 7:29am   26 Most recent comment from Aleksandar Vuković:Hi again Prakhar Gupta.Great news. Seems like it's all coming together.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Rui Duarte Search form services lengthClosed   Amelia   Updated November 7, 2019 at 3:52pm   19 Most recent comment from [deleted]:Hello Rui,Now, you can change the size of this part to make it bigger :  .amelia-app-booking #am-search-booking .am-search-filters .am-search-filter-services {width: 300px;} Or you can change the f ... damien planning display when employee off during part of a dayClosed   Amelia   Updated November 7, 2019 at 2:29pm   4 Most recent comment from [deleted]:Hello Damien, You are welcome.We have a lot of features requests from our users and we try to implement as many as we can in the updates. Of course, the most requested features are in the top of the ... Robson Length/duration of service timeClosed   Amelia   Updated November 7, 2019 at 10:26am   4 Most recent comment from [deleted]:You are welcome, Robson!If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Alejandro Espinosa Book slots in different daysClosed   Amelia   Updated November 7, 2019 at 10:25am   2 Most recent comment from [deleted]:Hello Alejandro Espinosa,Thank you for your purchase!Unfortunately, booking multiple time slots at once in Amelia is not possible with it's current built-in features. But, we have this feature ...