We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Andrius Page automatically scrolls down on mobile after time slot selectionClosed   Amelia   Updated November 22, 2019 at 11:05am   8 Most recent comment from [deleted]:Great, glad to hear that! You are welcome. If you have any other questions or concerns open a new ticket and we will gladly help, İbrahim Etem ŞANLIER özellikle '0' ücreti alan hizmetler için (ücretsiz); Ödeme adımını atla ve hemen randevu al?Closed   Amelia   Updated November 22, 2019 at 10:06am   2 Most recent comment from Aleksandar Vuković:Hello İbrahim Etem ŞANLIER.No worries, I'll take a look at that other ticket, and reply there. This ticket will be closed. Simon Hume Notifications VanishedClosed   Amelia   Updated November 22, 2019 at 10:03am   4 Most recent comment from [deleted]:Hello Simon, It would be best to delete everything connected to Amelia and install the plugin again. And if you need help with any step please let me know. You can follow these steps to install the ... Jérôme Trehin ClienteClosed   Amelia   Updated November 21, 2019 at 2:40pm   6 Most recent comment from [deleted]:Great, glad to hear that!You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Thomas Feder Booking system can not check outClosed   Amelia   Updated November 21, 2019 at 12:18pm   8 Most recent comment from Aleksandar Vuković:You're welcome Thomas.Glad I could help.Well, we are using the Duplicator plugin, which transfers all the files and also the tables to database. I haven't checked the foreign keys, thoug ... Thomas Feder Event ShortcodeClosed   Amelia   Updated November 21, 2019 at 9:18am   4 Most recent comment from Aleksandar Vuković:You're welcome, Thomas.Glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Martynas WebhooksClosed   Amelia   Updated November 20, 2019 at 3:34pm   6 Most recent comment from [deleted]:Great, glad to hear that !You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Marc Maessen Link to specific eventClosed   Amelia   Updated November 20, 2019 at 3:31pm   12 Most recent comment from [deleted]:You are welcome, Marc. :) If you have any other questions or concerns feel free to open a new ticket and we will gladly help, dan ohara Need help with the smtp relay and google calendar syncClosed   Amelia   Updated November 20, 2019 at 1:41pm   2 Most recent comment from Aleksandar Vuković:Hello dan oharaThank you for your purchase.I'm sorry you didn't find the tutorial useful, but I just went through it 3 times using the documentation, and it is spot on. Please take a look ... lilianne I bought Amelia now says is expiredClosed   Amelia   Updated November 20, 2019 at 1:06pm   2 Most recent comment from Aleksandar Vuković:Hello lilianne.Thank you for your purchase.Are you referring to WordPress' error when trying to upload the plugin?The link you have followed has expired...Please note that our plugin is around 6 ... Cyrus Roussilhes Installing Amelia in WordpressClosed   Amelia   Updated November 20, 2019 at 11:14am   5 Most recent comment from [deleted]:Hello Cyrus, Great, glad to hear that it worked!Best of luck with the sessionsIf you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Marc Maessen Edit Event Attendee Details or disable visability Capacity numberClosed   Amelia   Updated November 20, 2019 at 11:10am   11 Most recent comment from [deleted]:Hello Ben, I see Marc have already sent you the code so there it isIf you have any other questions or concerns feel free to open a new ticket and we will gladly help, Thanks for helping out, Marc!  stuart kennedy greyed out form fields in chromeClosed   Amelia   Updated November 20, 2019 at 10:04am   6 Most recent comment from Aleksandar Vuković:Hello again fabloriaAre you still logged in?If you're logged in as administrator you won't be able to change the information in the booking form. You can test this if you open the booking p ... Jaap Bijl services at specific dates/timesClosed   Amelia   Updated November 19, 2019 at 2:07pm   6 Most recent comment from Aleksandar Vuković:You're welcome, glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. lilianne PayPal setting upClosed   Amelia   Updated November 19, 2019 at 1:42pm   2 Most recent comment from Aleksandar Vuković:Hello lilianne.Thank you for your purchase.Have you gone through Payment Configuration and set up PayPal?If you did, you also need to enable it through Payment settings in Amelia. It works quite well ...