Public Tickets
Ramon Hein
Embed Amelia into another websiteClosed
Amelia
Updated October 2, 2019 at 9:31am
8
Most recent comment from Aleksandar Vuković:Hey Ramon.Glad to hear that, you're welcome.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Yen Wee
Problem with updatesClosed
Amelia
Updated October 2, 2019 at 8:52am
8
Most recent comment from Miloš Jovanović:HI Yen,Probably the issue is withing the ratations in the database.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside ...
Robbie Luo
TaxesClosed
Amelia
Updated October 2, 2019 at 8:36am
2
Most recent comment from Aleksandar Vuković:Hello rluo502.Thank you for your purchase.Adding taxes can be handled only with WooCommerce integration.Please take a look at the documentation (link provided above), and there you will find instruct ...
Susanna Townsend
Cant book 2nd appClosed
Amelia
Updated October 2, 2019 at 8:03am
2
Most recent comment from [deleted]:Hello Susanna, Sorry to hear you are having issues with Amelia. Could you please tell me have you enabled the option "Check customer's name for existing email when booking" in Amelia -> Sett ...
Ana María
Amelia doesn't loadClosed
Amelia
Updated October 2, 2019 at 7:48am
31
Most recent comment from Aleksandar Vuković:You're welcome, AnaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
wodz82
Recurring paymentsClosed
Amelia
Updated October 1, 2019 at 8:42am
4
Most recent comment from Aleksandar Vuković:Hi again wodz82I'm glad to hear you like the workaround.Please note, though that we are planning on adding recurring payments in the future, I just cannot promise when. We have so many features ...
Curtis
Calendar won't syncClosed
Amelia
Updated October 1, 2019 at 8:42am
11
Most recent comment from Miloš Jovanović:Hi Curtis,Can I connect some fake employee to mine google calednar so I can take a look.Best regards.
wodz82
Calendar errorClosed
Amelia
Updated October 1, 2019 at 8:41am
4
Most recent comment from Aleksandar Vuković:Hey wodz82Great news, I'm glad to hear that.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
flow-assistance
Shortcode problemClosed
Amelia
Updated September 30, 2019 at 3:44pm
2
Most recent comment from [deleted]:Hello flow-assistance,Could you please check have you assigned all your services to employees? Because if there is an employee which doesn't have assigned services, or vice versa this might be t ...
Sklasse3
Integrating WP users to AmeliaClosed
Amelia
Updated September 30, 2019 at 3:30pm
4
Most recent comment from [deleted]:You are welcomeUnfortunately we don't have this option at the moment, but the front-end customers cabinet is our priority and it will be in one of our future updates. I can't say exactly whe ...
Marina Maliniak
Manager booking appointmentClosed
Amelia
Updated September 30, 2019 at 2:50pm
5
Most recent comment from Marina Maliniak:This is more for Managing business. I am surprised no one in community ever mentioned. Please escalate my suggestion if possible. Thanks,
Roy Streppel
Personal information is lockedClosed
Amelia
Updated September 30, 2019 at 12:42pm
2
Most recent comment from Aleksandar Vuković:Hello Roy.Thank you for your purchase.When you are logged in, that your data is saved in the database, which is the reason why your data in the booking form is disabled and already filled. If you ma ...
damien
problematic "jump" when choosing timeClosed
Amelia
Updated September 30, 2019 at 12:10pm
5
Most recent comment from Miloš Jovanović:HI damien,We are aware of this issue and we will try to find some proper solution.The problem now is that the form is displaying differently depends on the mobile device but we will try to find a pro ...
migsdesign
SetupClosed
Amelia
Updated September 30, 2019 at 9:46am
2
Most recent comment from Aleksandar Vuković:Hello migsdesignThank you for your purchase.Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that.
The Lite version needs to be deactivated/deleted, and ...
Rui Duarte
Waiting listClosed
Amelia
Updated September 30, 2019 at 9:44am
2
Most recent comment from Aleksandar Vuković:Hello Rui.Thank you for your purchase.This feature is planned, yes. However, it isn't likely that it will be implemented soon. Q2 next year would be a good guess, but I cannot guarantee it.Best ...