Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #2216304
Global working hours apply-to-all not working
Closed

Comments

  •  1
    Boti started the conversation

    Hello,

    we bought and configured the amelia booking plugin, which is really very impressive. Congratulation for that!
    Now we have an issue, what we need to solve urgently. We are using this system for booking of climbing-shoes in a gym. We configured a new working hours for the gym, so we need to change it for the climbing-shoes too. (Climbing-shoes are our emloyees. :-) )
    I read in Getting Started: "After you set the working hours and breaks and click “Save” you will get a message asking you to choose whether you want to only change set it for here or for all employees. If you click “Apply to all”, all your employees will get this schedule."
    But it don't come up a message whether I want to change only here or for all employees. Just "Settings has been saved", and thats all.
    We have 77 types of shoes, so it will be very helpful, change together for all shoes.
    Please help me!

    Thanks,
    Boti

  •  2,498
    Aleksandar replied

    Hi Boti.

    Thank you for your purchase.

    Unfortunately, the documentation has not been updated, and that doesn't apply to employee's working hours anymore. When you configure Global Working hours, it doesn't apply to all employees.

    I can understand how cumbersome it'd be to do this for all employees one by one. I can help you out by changing their working hours in the database.

    If you're familiar with SQL, you can do this yourself. Simply open PHPMyAdmin (or whatever you're using to see the database), and run this command:

    UPDATE `wp_amelia_providers_to_periods` SET `startTime` = '07:00:00', `endTime` = '15:00:00'

    Please note:

    1. wp_ is the default database prefix, but in your case it could be something else, so make sure to change that. The remainder of the table is good - "amelia_providers_to_periods"

    2. startTime and endTime are the working hours for employees.

    If you're not comfortable doing this yourself, please provide me:

    • A temporary WP-admin login for your site where this happens
    • Database (PHPMyAdmin) credentials

    So we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •  1
    Boti replied

    Thanks you Aleksandar,

    exactly this what I did do. But it was not so easy. First of all, we have on the seven weekdays four different working hours. :-D
    Second, I think it is not enough to modify the start- and the endtime in wp_amelia_providers_to_periods table, but we need to change in wp_amelia_providers_to_weekdays too. But as I said I made all changes as well, just I wanted to know, if we have an easier way in the future. But it comes from your answer: no.

  •  2,498
    Aleksandar replied

    Hi again Boti.

    I'm glad to hear you fixed this.

    I forwarded the suggestion to our development team, so they will take it into consideration, and hopefully implement it for one of our future releases.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •  1
    Boti replied

    Okey Aleksandar, thanks!