Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay

Public Tickets

Angelini2509 ​Schedule information is not being sent to group emails.Closed   Amelia   Updated May 24, 2019 at 9:03am   2 Most recent comment from Isidora Markovic:Hi Angelini2509,Thank you for your purchase.Can you please explain me in little more details on what exactly you mean, so we can try to reproduce in our local environment and live servers as well?Bes ... Dave Wilks Customer bookingClosed   Amelia   Updated May 23, 2019 at 1:38pm   6 Most recent comment from Aleksandar Vuković:Hello Dave.I created a new user role "Amelia Customer", logged in and booked "Meeting Room 1 - 30 minutes" for tomorrow (24.05.2019.) at 3PM. When I check my appointment, I see it both under Appointm ... shahid_2dk When moving an appointment, the appointment is not moved under FinancesClosed   Amelia   Updated May 23, 2019 at 11:28am   2 Most recent comment from Miloš Jovanović:HI shahid_2dk,Thank you for your purchase.If the payment is on site the finance page will record the date when the appointment is first time created, and even if you change the date of the appointmen ... stino00 2 way Google synchornizationClosed   Amelia   Updated May 23, 2019 at 10:38am   4 Most recent comment from Miloš Jovanović:Hi Stijn,In Google I cancel this appointment by removing it from the calendar. Will this timeslot become available again for other clients in the Amelia environment?It will become available but not au ... Lubor Slovak Language languageClosed   Amelia   Updated May 23, 2019 at 9:24am   2 Most recent comment from Miloš Jovanović:Hi Lubor,Thank you for your purchase. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to translate these string. If y ... Bart Lewis Time SlotsClosed   Amelia   Updated May 22, 2019 at 9:24am   2 Most recent comment from Miloš Jovanović:Hi Bart,Thank you for your purchase.You can set the bugger after and before a service when you edit the service  (attachment) As for the hours, you can set the Default Time Slot Step: 30min in Ame ... Allegra Booking SystemClosed   Amelia   Updated May 21, 2019 at 1:03pm   2 Most recent comment from Aleksandar Vuković:Hello Allegra.I opened this page: https://casarosefashion.com/booking-your-viewing/ and successfully booked a viewing for june 1st. You'll recognize it as firstname "Amelia".Can you check and ... Andreas Scroll thorough ServicesClosed   Amelia   Updated May 21, 2019 at 12:07pm   9 Most recent comment from Andreas:Thx Bogdan,I tried this alread but it doesn't really look very elegant.Hoping for an update to scroll through the sevices...BRAndreas Rick PricingClosed   Amelia   Updated May 21, 2019 at 11:37am   8 Most recent comment from Miloš Jovanović:Hi Rick,This is very strange that the prices are not changed after you change it in the backed.Maybe the old price is saved in the database and it is not changed for some reason.Let me know the resul ... Geoff Booking more than one appointment in one transactionClosed   Amelia   Updated May 21, 2019 at 11:27am   2 Most recent comment from Isidora Markovic:Hi Geoff,Thank you for your purchase.Unfortunately at the moment it is not possible with built in features of plugin. We have this feature on our road map, but there is a priority features that have ... Elis Mar Einarsson Redirect URI mismatchClosed   Amelia   Updated May 20, 2019 at 5:27pm   8 Most recent comment from Elis Mar Einarsson:@welshn: yes, I did a sql search and found it and changed it. It's in the "Wordpress Option" table if I remember correctly. I just searhed for the old url I think and found it pretty fast stino00 Duplication errorClosed   Amelia   Updated May 20, 2019 at 4:47pm   4 Most recent comment from Isidora Markovic:Hi Stijn,We are not familiar with functionality of that plugin, so we are not sure why is not deleted all foreign key tables. That is the question for support of that plugin.What you can do is to del ... Andreas Sevices img "am-profile.photo"Closed   Amelia   Updated May 20, 2019 at 12:01pm   4 Most recent comment from Aleksandar Vuković:You're welcome Andreas.I'm glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. darreduds20 Follow up not sendingClosed   Amelia   Updated May 20, 2019 at 11:49am   16 Most recent comment from Isidora Markovic:HI Darren,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. We check it in our local environment and it looks like that there is an i ... Sumit Worst service of amelia . They are not replying to my ticket number #2010813Closed   Amelia   Updated May 20, 2019 at 10:59am   2 Most recent comment from Isidora Markovic:Hi Sumit,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.We check ticket that you mention and our agents ...