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Public Tickets

Kevin Tracy Colors and stylesClosed   Amelia   Updated February 28, 2020 at 11:18am   2 Most recent comment from Aleksandar Vuković:Hello KevinThank you for your purchase.When you change colors in the Customize section, please delete cache from your browser and refresh your page.This needs to be done in order for you to see the ch ... Stæven Frey LocationClosed   Amelia   Updated February 28, 2020 at 11:11am   3 Most recent comment from Aleksandar Vuković:Hello Stæven and HeatherZoom integration is currently under development, so it should be included in the plugin in the next month or two.However, at the moment, it is not possible to add a location ... Heather Wright schedulingClosed   Amelia   Updated February 28, 2020 at 10:02am   2 Most recent comment from [deleted]:Hello Heather, If you are talking about Google calendar, you can put placeholders for information you want to see in the Calendar, to the fields 'Event Title' and 'Event Description& ... Candi Christman the calendar won't change to the settings I set for the employee. It blocks out the whole mothClosed   Amelia   Updated February 28, 2020 at 9:40am   2 Most recent comment from [deleted]:Hello Candi Christman, Could you please check if the assigned service (together with buffer times) can fit in the work hours period that you set for that employee?  Anna Locations, Employees and calendarsClosed   Amelia   Updated February 27, 2020 at 1:53pm   5 Most recent comment from [deleted]:Hello Anna, Could you please tell me have you added more locations to Amelia -> Locations? If not, please add more locations and add one default location in the Details page and check please if you a ... Mario Can't list all eventsClosed   Amelia   Updated February 27, 2020 at 1:51pm   2 Most recent comment from [deleted]:Hello Mario, Thank you for your purchase. Events that happened in the past or started in the past are not shown on the front-end in Amelia, and this can't be achieved with any shortcode. Unfo ... Courtney King US Daylight Savings TimeClosed   Amelia   Updated February 27, 2020 at 12:10pm   2 Most recent comment from Aleksandar Vuković:Hello CourtneyAmelia doesn't have any Time Zone settings, so it depends on WordPress' time zone. Which date did you select when you tried to make an appointment? If it's after March 9 ... William Decker Time Zone issuesClosed   Amelia   Updated February 27, 2020 at 9:37am   2 Most recent comment from Aleksandar Vuković:Hello WilliamAmelia doesn't have any time zone settings, and it inherits it from WordPress.If your WordPress is configured in MST, everyone who logs in will see all times in that time zone (in ba ... mike GDPR field by defaultClosed   Amelia   Updated February 27, 2020 at 8:34am   2 Most recent comment from Aleksandar Vuković:Hello mikeI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It's a good idea though, and I'll forward it to our de ... Susanna Townsend Make phone number requiredClosed   Amelia   Updated February 26, 2020 at 5:28pm   2 Most recent comment from Aleksandar Vuković:Hey SusannaYou can set the phone number to be a mandatory field in general settings of Amelia. Marc Hammoud Frustrated by the extremely slow supportClosed   Amelia   Updated February 26, 2020 at 4:09pm   6 Most recent comment from [deleted]:Hello Marc, As Aleksandar said, another option we can offer, if you don't feel comfortable with sharing FTP and database credentials, would be for you to send us the installation files of all pl ... adotstate Customers can not reset the password to there accounts... the reset link is broken from the emailClosed   Amelia   Updated February 26, 2020 at 2:31pm   9 Most recent comment from [deleted]:Hello adostate, Glad to hear you managed to find the solution for your issue. Thanks for letting us know.  When you create a service you can enable or disable the option 'Show "Bringing anyone ... Husin Sajjadi Error in Book An AppointmentClosed   Amelia   Updated February 26, 2020 at 12:50pm   12 Most recent comment from Aleksandar Vuković:Hello again allenlinwI see this is a duplicate response, as in the other ticket which I just replied to. The same answer applies here:I will forward it to our development team, and they'll take ... Digixfera Conflict with Mylisting ThemeClosed   Amelia   Updated February 26, 2020 at 12:45pm   17 Most recent comment from Aleksandar Vuković:Hello allenlinwThank you for your suggestion.I will forward it to our development team, and they'll take a look at it, and see if it could be implemented.Much appreciated! Javier Category not shown in [ameliacatalog] shortcodeClosed   Amelia   Updated February 26, 2020 at 11:45am   7 Most recent comment from Aleksandar Vuković:You're welcome, JavierGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards.