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Public Tickets

Susanna Townsend Cant book 2nd appClosed   Amelia   Updated October 2, 2019 at 8:03am   2 Most recent comment from [deleted]:Hello Susanna, Sorry to hear you are having issues with Amelia. Could you please tell me have you enabled the option "Check customer's name for existing email when booking" in Amelia -> Sett ... Ana María Amelia doesn't loadClosed   Amelia   Updated October 2, 2019 at 7:48am   31 Most recent comment from Aleksandar Vuković:You're welcome, AnaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. wodz82 Recurring paymentsClosed   Amelia   Updated October 1, 2019 at 8:42am   4 Most recent comment from Aleksandar Vuković:Hi again wodz82I'm glad to hear you like the workaround.Please note, though that we are planning on adding recurring payments in the future, I just cannot promise when. We have so many features ... Curtis Calendar won't syncClosed   Amelia   Updated October 1, 2019 at 8:42am   11 Most recent comment from Miloš Jovanović:Hi Curtis,Can I connect some fake employee to mine google calednar so I can take a look.Best regards. wodz82 Calendar errorClosed   Amelia   Updated October 1, 2019 at 8:41am   4 Most recent comment from Aleksandar Vuković:Hey wodz82Great news, I'm glad to hear that.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. flow-assistance Shortcode problemClosed   Amelia   Updated September 30, 2019 at 3:44pm   2 Most recent comment from [deleted]:Hello flow-assistance,Could you please check have you assigned all your services to employees? Because if there is an employee which doesn't have assigned services, or vice versa this might be t ... Sklasse3 Integrating WP users to AmeliaClosed   Amelia   Updated September 30, 2019 at 3:30pm   4 Most recent comment from [deleted]:You are welcomeUnfortunately we don't have this option at the moment, but the front-end customers cabinet is our priority and it will be in one of our future updates. I can't say exactly whe ... Marina Maliniak Manager booking appointmentClosed   Amelia   Updated September 30, 2019 at 2:50pm   5 Most recent comment from Marina Maliniak:This is more for Managing business. I am surprised no one in community ever mentioned. Please escalate my suggestion if possible.  Thanks,  Roy Streppel Personal information is lockedClosed   Amelia   Updated September 30, 2019 at 12:42pm   2 Most recent comment from Aleksandar Vuković:Hello Roy.Thank you for your purchase.When you are logged in, that your data is saved in the database, which is the reason why your data in the booking form is disabled and already filled. If you ma ... damien problematic "jump" when choosing timeClosed   Amelia   Updated September 30, 2019 at 12:10pm   5 Most recent comment from Miloš Jovanović:HI damien,We are aware of this issue and we will try to find some proper solution.The problem now is that the form is displaying differently depends on the mobile device but we will try to find a pro ... migsdesign SetupClosed   Amelia   Updated September 30, 2019 at 9:46am   2 Most recent comment from Aleksandar Vuković:Hello migsdesignThank you for your purchase.Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that. The Lite version needs to be deactivated/deleted, and ... Rui Duarte Waiting listClosed   Amelia   Updated September 30, 2019 at 9:44am   2 Most recent comment from Aleksandar Vuković:Hello Rui.Thank you for your purchase.This feature is planned, yes. However, it isn't likely that it will be implemented soon. Q2 next year would be a good guess, but I cannot guarantee it.Best ... Tristan Mobile scrollClosed   Amelia   Updated September 30, 2019 at 9:33am   9 Most recent comment from [deleted]:Hello Tristan, Sorry for the inconvenience and apologies for replying late, we are not working on weekends. We are working on a new customize page which will be implemented in one of our future r ... Susanna Townsend Custom Fields in notificationsClosed   Amelia   Updated September 30, 2019 at 8:21am   4 Most recent comment from Miloš Jovanović:HI Susanna, Here is the link where you can find more information. You will see in the image and find more information. Each notification is enabled by default and it is possible to disable notificati ... Jessie Brebner TImezonesClosed   Amelia   Updated September 30, 2019 at 6:15am   8 Most recent comment from Aleksandar Vuković:Hello again Jessie.Just to let you know our developers are working on this issue. They, unfortunately, don't believe they will be able to resolve it before the next update (2, 3 weeks).Sorry for ...