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Public Tickets

Andreas Friedrichs Email to attendees of an event or appointmentClosed   Amelia   Updated February 24, 2020 at 2:08pm   2 Most recent comment from Aleksandar Vuković:Hello AndreasI'm not sure what you mean. There are predefined events emails templates in Notifications. Is this not what you're looking for?If not, please explain in a bit more detail. alex Bug in extra displayClosed   Amelia   Updated February 24, 2020 at 1:58pm   6 Most recent comment from [deleted]:Hello Ian,Thank you for sharing your solution for this issue to other users.  Candi Christman I can't make an appointment for someone on the back end. How do I register Amelia?Closed   Amelia   Updated February 24, 2020 at 1:09pm   2 Most recent comment from [deleted]:Hello Candi Christman, Apologies for replying late, we are not working on weekends. It is hardly possible that sometimes an appointment is created and sometimes not in the back-end. Could you please ... Filip Wierzbiański Can't translate customer panelClosed   Amelia   Updated February 24, 2020 at 1:05pm   4 Most recent comment from [deleted]:Hello Filip, You are welcome. Great, glad to hear that!Please note that you need to add these two files (.po and .mo) - the folder for Polish language - when you update Amelia again since they won& ... Candi Christman remove the word; AnyClosed   Amelia   Updated February 24, 2020 at 11:54am   2 Most recent comment from Aleksandar Vuković:Hello CandiThank you for your purchase.You can either hide the drop-down with some CSS, if you don't want your customers to actually choose the employee. Or, you can install Loco Translate, fin ... Glenton Samuels Direct SMS platform integrationClosed   Amelia   Updated February 24, 2020 at 11:52am   2 Most recent comment from Aleksandar Vuković:Hello GlentonThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The only way to use SMS notificat ... Dottie Customers not showingClosed   Amelia   Updated February 24, 2020 at 10:58am   4 Most recent comment from [deleted]:Hello Dottie, Apologies for replying late, we are not working on weekends. Thank you for the credentials. Could you please enable the option  'Automatically create Amelia Customer user ' ... Declan Kennard Theme ssuesClosed   Amelia   Updated February 24, 2020 at 10:34am   7 Most recent comment from [deleted]:Hello Declan, Apologies for replying late, we are not working on weekends. Great, glad to hear that the issue is gone! If you have any other questions or concerns feel free to open a new ticket and ... 宏幸 沼澤 グレーアウトして入力ができませんClosed   Amelia   Updated February 24, 2020 at 10:06am   9 Most recent comment from Aleksandar Vuković:Hello again 宏幸I believe the issue should be resolved now.Please take a look, and let me know. Darrin Notification schedulerClosed   Amelia   Updated February 24, 2020 at 9:54am   2 Most recent comment from Aleksandar Vuković:Hello DarrinThank you for your purchase.It doesn't really matter what you set the recurrence to be. It can be twice a day, which simply means the cron job will run twice a day. The emails will be ... 宏幸 沼澤 通知についてClosed   Amelia   Updated February 24, 2020 at 7:47am   10 Most recent comment from Aleksandar Vuković:Hello again 宏幸I found the issue, and it's rather simple. The % symbol used for %service_name%, %employee_full_name%, %appointment_date_time% and %location_address% were different from %ser ... Aj Amelia Shortcode IDsClosed   Amelia   Updated February 21, 2020 at 8:40am   3 Most recent comment from [deleted]:Hello Aj, Great, glad to hear that you found a solution to your issue If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Debbie van Cleef Display of meeting/service in Apple CalendarClosed   Amelia   Updated February 20, 2020 at 4:19pm   6 Most recent comment from Aleksandar Vuković:Alright Debbie.Can you please go to Amelia settings/Google calendar settings, and check which placeholders (if any) are added to the event header and description?These are the same placeholders used ... mattycl Custom Length AppointmentsClosed   Amelia   Updated February 20, 2020 at 1:45pm   4 Most recent comment from Aleksandar Vuković:Hello mattyclSure, when you open a service, just disable "Show service on site" slider:When you enable this, the customers won't see it, but your staff would be able to create appointments in ba ... Marcos Armenta New UpdateClosed   Amelia   Updated February 20, 2020 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello MarcosIssues like this usually occur when you enable "Show booking slots in client time zone" in General Settings of Amelia, and WordPress' time zone is different from your physical locatio ...