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Public Tickets

Rich Deane Time Pick Jump on MobileClosed   Amelia   Updated October 8, 2019 at 5:41am   5 Most recent comment from Aleksandar Vuković:Hi again Rich.Glad to hear that it fixed the issue.I don't know how an update got through without this fix. Probably some conflict came up. I'll have to see that with my developers.Anyway, ... Rich Deane Multiple LocationsClosed   Amelia   Updated October 7, 2019 at 3:57pm   4 Most recent comment from [deleted]:Hello Rich, You can vote here If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Elis Mar Einarsson Workhours at 1h intervals not goodClosed   Amelia   Updated October 7, 2019 at 3:50pm   6 Most recent comment from [deleted]:You are welcome! Glad I could help If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  Agamax79 Recharge for SMSClosed   Amelia   Updated October 7, 2019 at 3:44pm   8 Most recent comment from TIFFANY GIPSON:How many SMS are send for the credit rates? I don't see anything on the site explaining that. I may have to cancel this upgrade, this was a must for my client. Now I will have to tell her she has ... fatii Service titleClosed   Amelia   Updated October 7, 2019 at 1:50pm   2 Most recent comment from [deleted]:Hello fatii, Some of our users were asking for some solution because they had longer titles and this wasn't nicely shown on the front-end, so our designers made this solution with (....). When ... Holly Neumann Google calendarClosed   Amelia   Updated October 7, 2019 at 11:57am   2 Most recent comment from Aleksandar Vuković:Hello HollyThank you for your purchase.If you navigate to Amelia Settings/Labels, and enable the slider - you can change Service and Employee to anything you want:Best regards. Manon displayClosed   Amelia   Updated October 7, 2019 at 11:12am   2 Most recent comment from Aleksandar Vuković:Hey ManonThat's itThanks for letting us know you were able to resolve the issue.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Bes ... Nina Amelia Admin BookingClosed   Amelia   Updated October 7, 2019 at 10:51am   2 Most recent comment from [deleted]:Hello Nina, Thank you for your purchase. Apologies for replying late, we are not working on weekends. Unfortunately, this is not possible in Amelia at the moment. The 'company policies' a ... Noel Taking Multiple NamesClosed   Amelia   Updated October 7, 2019 at 10:32am   2 Most recent comment from Aleksandar Vuković:Hi Noel.Thank you for your purchase.At the moment, there are no options to add the details for all attendees. What you can do, though is add some custom fields where they would enter this information ... Fourmi Allow existing e-mail, but with different Names to book appointmentsClosed   Amelia   Updated October 7, 2019 at 9:35am   2 Most recent comment from Aleksandar Vuković:Hello Fourmi.Thank you for your purchase.When you navigate to main Amelia Settings / Roles Settings / Customer, disable the "Check customer's name for existing email when booking" slider:And one ... John Asabushi How to set up appointmentsClosed   Amelia   Updated October 7, 2019 at 8:57am   12 Most recent comment from [deleted]:Hello John, Sorry for replying late, we are not working on weekends.Here is the custom CSS code to hide the Employees section:  #amelia-step-booking0 > div.am-select-service > form > div.el-form-it ... Ricki Van Rensburg Event Attendee CodeClosed   Amelia   Updated October 7, 2019 at 7:23am   4 Most recent comment from Aleksandar Vuković:Hi Ricki.At the moment, we've only added the attendee code, so it is seen next to the attendee's name. This is a hot-fix, so it doesn't have all the functionalities intended for the pla ... Nik20 Help ShortcodeClosed   Amelia   Updated October 7, 2019 at 7:04am   2 Most recent comment from Aleksandar Vuković:Hello Nik20.Thank you for your purchase. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Translate and then to translate these strings. ... Adan Calendar displayClosed   Amelia   Updated October 4, 2019 at 3:42pm   8 Most recent comment from [deleted]:Hello Adan, Great, glad to hear that!When you go to Amelia -> Settings -> General Settings you will find the option "Minimum time required before booking" and there you should set the time that you w ... Cole Greer Appointment DetailsClosed   Amelia   Updated October 4, 2019 at 2:37pm   2 Most recent comment from Aleksandar Vuković:Hello Cole.You can add some custom fields at the end of the booking form, where they would enter that information. They can be mandatory, but don't have to.When you're creating e-mail templa ...