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Public Tickets

Rui Duarte Events wrong timeClosed   Amelia   Updated March 10, 2020 at 7:45am   8 Most recent comment from Aleksandar Vuković:Hi again RuiWell, if you entered the purchase code in the Activation field, it should auto-update.There's a little bug about auto-updates, though, and it should be fixed with our next update whic ... Carin Find Event IDClosed   Amelia   Updated March 10, 2020 at 7:35am   6 Most recent comment from Aleksandar Vuković:Hi again MaxCan you please open a new ticket, since we're writing on Carin's ticket?In short - if you have an event for every class, you could simply enter the first event's shortcode w ... Nathan Hiemstra Purchase without bookingClosed   Amelia   Updated March 9, 2020 at 5:54pm   2 Most recent comment from [deleted]:Hello Nathan, Unfortunately, packages are not available in Amelia at the moment - there isn't an option for customers to pay for several appointments at once. We have this feature in our to-do l ... Justin Michael Biggers Feature requestsClosed   Amelia   Updated March 9, 2020 at 4:23pm   2 Most recent comment from [deleted]:Hello Justin Michael Biggers,  Thank you for your purchase and your compliments. We are glad to hear you like Amelia  We don't have this in our plan for now, but we have it in our list of feat ... Dirk Hein Invoice as PDF - appointment time will not shownClosed   Amelia   Updated March 9, 2020 at 2:53pm   2 Most recent comment from Aleksandar Vuković:Hello DirkThank you for your purchase.Please download the beta version of Amelia attached to my response.When you install it, you need to access your database and make some changes. Access the databas ... Jessica Hargreaves Event tags - how tro deleteClosed   Amelia   Updated March 9, 2020 at 2:48pm   4 Most recent comment from Aleksandar Vuković:Good news, JessicaThanks for confirming.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Mattias Wihlgaard Problem saving servicesClosed   Amelia   Updated March 9, 2020 at 12:06pm   4 Most recent comment from [deleted]:Hello Mattias, Great, glad to hear that the issue is gone!Thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Nathan Hiemstra Appearance and files not loadingClosed   Amelia   Updated March 9, 2020 at 12:05pm   4 Most recent comment from [deleted]:Hello Nathan, It's OK, no worriesGlad to hear the issue is gone!If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Loïc Maréchal Select input updateClosed   Amelia   Updated March 9, 2020 at 11:39am   4 Most recent comment from [deleted]:Hello Loïc Maréchal, Apologies for replying late, we are not working on weekends. Thank you for the screenshot. This is a bug in the system, the extra field should be refreshed when a service cho ... Joe Lyons Bulk OrderClosed   Amelia   Updated March 9, 2020 at 7:52am   4 Most recent comment from Aleksandar Vuković:Hi again JoeThat sounds good.Since the coupon is assigned only to "10 - 1Hr Sessions" service, you can place the placeholder to the "appointment approved" template. It will be sent only to the people ... Ishwar Suresh Customisation of coupons and multiple session bookingsClosed   Amelia   Updated March 6, 2020 at 12:33pm   2 Most recent comment from Aleksandar Vuković:Hello IshwarThank you for your purchase.Unfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but until then I can offer a work-arou ... Flavio Bruns Emails getting to spam folderClosed   Amelia   Updated March 6, 2020 at 6:15am   2 Most recent comment from Aleksandar Vuković:Hello FlavioThank you for your purchase.I'm sorry, but there's nothing you can do from within the plugin to remedy this.Mailing providers simply handle emails coming from hosting providers ... Teresa Syms Recurring appointmentsClosed   Amelia   Updated March 5, 2020 at 11:03am   2 Most recent comment from [deleted]:Hello Teresa Syms, Thank you for your purchase. Unfortunately, recurring appointments in Amelia are not possible with its current built-in feature. Only one time slot/appointment at a time can be bo ... Kevin Tracy Start week on Sunday, not MondayClosed   Amelia   Updated March 5, 2020 at 9:05am   4 Most recent comment from [deleted]:You are welcome, Kevin. Glad I could help. If you have any  other questions or concerns feel free to open a new ticket and we will gladly help, Alex Office365 IntegrationClosed   Amelia   Updated March 4, 2020 at 10:46am   2 Most recent comment from [deleted]:Hello Alex, Thank you for your purchase. I am sorry that I have to disappoint you for this one but, unfortunately, Office 365 synchronization with Amelia will not be implemented soon. We do have i ...