Public Tickets
Fortuna Tsounis
Event booking doesn't workClosed
Amelia
Updated December 6, 2019 at 6:30am
4
Most recent comment from Aleksandar Vuković:Hi again Fortuna.I'm glad to hear about the original problem.As for the events - Since you have the events on Tue; Thy and Sat, that would mean you have to create 3 separate events. It's not ...
Preeti
Not able to save services after editing the content.Closed
Amelia
Updated December 5, 2019 at 6:29pm
6
Most recent comment from Aleksandar Vuković:Awesome Preeti.Thanks for confirming. You're welcome, of course.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Elisabeth
Bookings for 1,5 days possible?Closed
Amelia
Updated December 5, 2019 at 3:01pm
4
Most recent comment from Aleksandar Vuković:You're welcome, Elisabeth.I'm sorry I couldn't be of any more assistance about this.
Craig Olney
sending notificationsClosed
Amelia
Updated December 5, 2019 at 2:41pm
2
Most recent comment from Aleksandar Vuković:Hello Craig.Usually issues like this are caused by your hosting provider. For some reason they intentionally block any SMTP settings other than their own.Please reach out to your hosting provider, and ...
GavinTomlins
Shortcodes for Amelia - Employee and Customer FocusClosed
Amelia
Updated December 5, 2019 at 12:44pm
2
Most recent comment from [deleted]:Hello GavinTomlins, Thank you for your purchase!1) Like I said in the other ticket, you can't show the employee profile on the front-end, but you can make a profile of your employee on the page ...
Tania & John
slide show of Amelia employeesClosed
Amelia
Updated December 5, 2019 at 12:35pm
6
Most recent comment from [deleted]:Hello GavinTomlins,I see that you have opened a ticket for your use case so I will answer your questions there.There isn't an option to show the employees' profile from Amelia in the front ...
Егор
Services disappear after bookingClosed
Amelia
Updated December 5, 2019 at 11:13am
12
Most recent comment from [deleted]:Hello Егор,Sorry, I meant and tested the whole time email mandatory field but wrote phone here, not sure why. My apologies for the mistake But still, it works fine on our test site for this use ...
Marina Maliniak
Appointment Next Day ReminderClosed
Amelia
Updated December 5, 2019 at 10:55am
18
Most recent comment from Aleksandar Vuković:I see, rnahayloI cannot find a way to access the database in any way.Can you ask them to allow access to the database via WP PHPMyAdmin (WordPress plugin), since it'd be a lot easier.Also, I rec ...
Francesca Caires
scheduleClosed
Amelia
Updated December 5, 2019 at 7:35am
2
Most recent comment from Aleksandar Vuković:Hello Francesca.If you're referring to the Days Off function for your employees, you are able to select only one day, but since the date picker works with two clicks, you simply need to double- ...
Christie Price
classes on a select dayClosed
Amelia
Updated December 4, 2019 at 2:19pm
4
Most recent comment from [deleted]:Hello Christie, You are welcome. Could you please tell me have you set your city timezone in your WordPress Settings -> General? This timezone applies to Amelia as well, and if you haven't se ...
Justin Scharr
Email Issue & Wordpress User IssueClosed
Amelia
Updated December 4, 2019 at 1:56pm
11
Most recent comment from [deleted]:Great, glad to hear that!Please let me know if the issue is gone!
Mrericdavis1
Plugin wont let me activate and alter information. Only displaying white screen where input fields are in the back-endClosed
Amelia
Updated December 4, 2019 at 1:53pm
4
Most recent comment from [deleted]:Hello Mrericdavis1,Unfortunately, some of the plugins put Vue JS on all pages and it makes a conflict on the page where you have Amelia shortcode since Amelia plugin uses Vue js as well.
Please ac ...
Rebecca Poole
Amelia admin user can't login and otherClosed
Amelia
Updated December 4, 2019 at 1:51pm
5
Most recent comment from Aleksandar Vuković:Great news, Rebecca.Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Candice
Transferring Amelia to Another DomainClosed
Amelia
Updated December 4, 2019 at 11:59am
6
Most recent comment from Aleksandar Vuković:You're awesome, Candice.Thank you very much!Please let me know if you're interested in our offers from my previous comment., and of course please feel free to ask should you need any further ...
Samuelfortier4581
Booking availability is different for client than it is for employeeClosed
Amelia
Updated December 4, 2019 at 10:34am
4
Most recent comment from [deleted]:Hello Samuelfortier4581, Ok, thank you. Could you please tell me have you enabled the option "Show booking slots in client time zone" in Amelia -> Settings -> General Settings? Or is it the case t ...