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Public Tickets

Gamas Amelia Booking Address field not autocompleteClosed   Amelia   Updated August 16, 2024 at 10:56am   2 Most recent comment from Uroš Jovanović:Hello Gamas,Thank you for reaching out to us.The issue is that it is very hard to troubleshoot this without back-end access.If you could provide me with it, that would be great.Looking forward to you ... Sandeepa Pay vis linkClosed   Amelia   Updated August 16, 2024 at 10:52am   4 Most recent comment from Uroš Jovanović:Hello Sandeepa,Thank you for clearing that up, my apologies for the misunderstanding.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that featu ... Elisabeth Tax settings woo / amelia / invoicesClosed   Amelia   Updated August 16, 2024 at 10:49am   4 Most recent comment from Stefan Petrov:Hi Elisabeth,Thanks for the additional information. I've just spoken with developers regarding this use case. Apparently, it's more complicated than it looks and it would require customizati ... RMS cannot acces customer panel through customer credentialsClosed   Amelia   Updated August 16, 2024 at 10:21am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.When your client makes a reservation and completes the booking process by paying for the service, they should have the option to access the Customer Panel afterw ... Cesar Error con el Estado de la citasClosed   Amelia   Updated August 16, 2024 at 7:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We do not have any such bugs in Amelia so this is most likely issue with the settings or of you created some conflict of roles.1. In settings general sett ... Cesar Error con Notificación por correoClosed   Amelia   Updated August 16, 2024 at 7:24am   2 Most recent comment from Stefan Petrov:Hola César, gracias por contactarnos. Hay dos opciones para configurar el estado de la cita. Puedes configurarlo en la configuración general o para cada servicio por separado. Por favor, verifica s ... Florencia notificationsClosed   Amelia   Updated August 16, 2024 at 7:22am   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Nail Jolly Amelia Manager Role not workingClosed   Amelia   Updated August 16, 2024 at 7:17am   2 Most recent comment from Stefan Petrov:Hi Nail Jolly,Thanks for reaching out to us. Well, the Amelia Manager user role doesn't have all the permissions that an Admin has, so I'm not sure what you wanted to edit. For example - Th ... JEFFREY L DAVIS CANT SAVE ANYTHINGClosed   Amelia   Updated August 16, 2024 at 7:11am   2 Most recent comment from Stefan Petrov:Hi Jeffrey,Thanks for reaching out to us. This is a conflict with the mixed roles.You should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to confl ... Gladys Ancay Email notification not receivedClosed   Amelia   Updated August 15, 2024 at 1:42pm   14 Most recent comment from Stefan Petrov:No problem, Gladys.I'm glad that we found the solution.Looking forward to hearing from you regarding the other questions or issues. Felicia Westerlund Google Calendar Integration - Event Title and Description setting not workingClosed   Amelia   Updated August 15, 2024 at 11:40am   13 Most recent comment from Marko Davidović:Hello again,We are glad if we were able to help in some way and we apologize if we misunderstood your question. We will close this ticket but should you have any further inquiries, we kindly request t ... Adam O. UsersClosed   Amelia   Updated August 15, 2024 at 11:10am   14 Most recent comment from Stefan Petrov:Yes, the admin/employee mix is not recommended, anyway, so the only option is to have a separate user role for each WP user. The Amelia Customer user role has already a set of permissions, but this al ... isaac Amelia Calendar Not Working in Popup with Elementor ProClosed   Amelia   Updated August 15, 2024 at 10:02am   4 Most recent comment from Marko Davidović:Hello again,Mop Im afraid that we do not quite get what you want to achieve but we have explained how our pop up button works. That is it this is how you create our pop us and how they work. This is h ... Ulrich SMTP ServerClosed   Amelia   Updated August 15, 2024 at 9:47am   2 Most recent comment from Uroš Jovanović:Hello Ulrich,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Sam Cooper CLEAR ALL CLIENTS DATA (Bookings info)Closed   Amelia   Updated August 15, 2024 at 7:35am   4 Most recent comment from Stefan Petrov:Hi Sam,You are welcome, glad it worked.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day!