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Public Tickets

Andrew Is there no way to edit the employee panel?Closed   Amelia   Updated September 30, 2024 at 12:28pm   3 Most recent comment from Andrew:Ok, sounds good. Thank you. I will be looking forward to that. Nigel Outlook Calendar Employee ConnectionClosed   Amelia   Updated September 30, 2024 at 11:08am   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. They are working it but is quite difficult to resolve only on our side but our dev will do there best to resolve this ... Maria Esther Service package management.Closed   Amelia   Updated September 30, 2024 at 10:23am   2 Most recent comment from Uroš Jovanović:Hello Maria, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Maria Esther Limit Reservations per Client Each DayClosed   Amelia   Updated September 30, 2024 at 10:22am   2 Most recent comment from Uroš Jovanović:Hello Maria, Thank you for reaching out to us. For that purpose, you will have to check this option on the Amelia/Services page for a specific service as well and let me know if that worked for you. Daniel McKenna Time wrong on employee emailClosed   Amelia   Updated September 30, 2024 at 10:00am   12 Most recent comment from Uroš Jovanović:Hello Karen, We will respond to this ticket as soon as possible. I appreciate your patience. IC Concept Employee handling several services at onceClosed   Amelia   Updated September 30, 2024 at 9:58am   2 Most recent comment from Uroš Jovanović:  Hello, The issue you are encountering stems from having only one employee available for the bookings. When a customer books a specific service for a particular time slot, that employee be ... Geovanni Granda SMSClosed   Amelia   Updated September 30, 2024 at 9:29am   2 Most recent comment from Stefan Petrov:Hello Geovanni, I hope you are doing well. Unfortunatelly, the SMS messages are no two-way reply. This is an automated process and the SMS messages are only sent when there is a booking confirmed. Cus ... Axel ID in a mailClosed   Amelia   Updated September 30, 2024 at 9:15am   2 Most recent comment from Uroš Jovanović:Hello Axel, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Bryan Patterson Customer Panel mobile sidebar collapseClosed   Amelia   Updated September 30, 2024 at 9:06am   2 Most recent comment from Uroš Jovanović:Hello Bryan, Thank you for reaching out to us. Please provide me with the customer credentials so I can log in and take a look into this. Looking forward to your reply. Jiří Skorpion Hovorka tax receipt of purchaseClosed   Amelia   Updated September 30, 2024 at 9:04am   2 Most recent comment from Stefan Petrov:Our plugins are being sold through a reseller (Paddle),  and the only payment methods are PayPal or credit cards. Their receipt contains their VAT number. If the VAT number of your company is not reg ... Maria Esther SMTP email configuration for notifications.Closed   Amelia   Updated September 30, 2024 at 8:42am   2 Most recent comment from Uroš Jovanović:Hello Maria, Thank you for reaching out to us. If you don’t have this option, it might be because: 2-Step Verification is not set up for your account. 2-Step Verification is only set up for security ... Matthias Bartel Send e-mail notification to another e-mailClosed   Amelia   Updated September 30, 2024 at 6:38am   4 Most recent comment from Stefan Petrov:Hi Matthias, You are welcome. Unfortunatelly, currently, there is no option to configure this as per the email address. Currently, you can configure it per service, and the email notification will onl ... Lola Google Calendar Add EventClosed   Amelia   Updated September 30, 2024 at 6:31am   9 Most recent comment from Stefan Petrov:Hello Lola, Thanks for the feedback. Great to hear that everything is working properly now! Should you have any other questions or issues, feel free to reach out to us, and we will assist you. Have a ... Dominic Hart Amelia Plugin Critical ErrorClosed   Amelia   Updated September 30, 2024 at 5:50am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Would you be able to provide us with a Staging site, along with WP-admin (Administrator) user, FTP credentials and the database access ( Either link wi ... VERSASPHERE Inquiry on Modifying Expiry Date for Purchased PackagesClosed   Amelia   Updated September 30, 2024 at 5:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's Genera ...