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Public Tickets

Suresh Malware DetectedClosed   Amelia   Updated June 28, 2024 at 1:44pm   2 Most recent comment from Stefan Petrov:Hi Suresh,The Wordfence plugin has detected an issue with Amelia but this is because of the option  "Enable usage for older IE browsers"in the Activation settings. If you keep this disabled JS wont r ... Martinez Woocommerce + Invoice for balanceClosed   Amelia   Updated June 28, 2024 at 1:26pm   2 Most recent comment from Uroš Jovanović:Hello Martinez,Thank you for reaching out to us.As noted, this is no Amelia feature, and as such, we cannot control what is displayed there and what is not.Until we release a native Amelia invoice opt ... Irena time of booking/ confirmationClosed   Amelia   Updated June 28, 2024 at 1:15pm   9 Most recent comment from Uroš Jovanović:Hello Irena,Thank you for the update on this.As we could not figure out what the issue is after our previous response, can you please provide me with the screen recording of this whole process and I  ... Adam O. Reoccurring paymentsClosed   Amelia   Updated June 28, 2024 at 11:28am   4 Most recent comment from Uroš Jovanović:Hello Adam,Thank you for the update on this.We cannot tell as we do not have that integration with WooCommerce, and you will have o test this out and let me know if it works or not.Looking forward to ... Danny User Role Setup AdviceClosed   Amelia   Updated June 28, 2024 at 11:22am   3 Most recent comment from Uroš Jovanović:Hello Andzelika and Danny,Thank you for reaching out to us.This is how it works at the moment, and I highly doubt it will ever be changed in the future, as that is the nature of WordPress roles' ... Peter Quaicoe 3rd party sms api integrationClosed   Amelia   Updated June 28, 2024 at 9:38am   2 Most recent comment from Stefan Petrov:Hi Peter,Thanks for reaching out to us. Amelia already has the SMS option integrated. Please, take a look at this link for more information. We don't have the integration with any other third pa ... VICTOR SILVESTRE Amelia payment processClosed   Amelia   Updated June 28, 2024 at 9:22am   2 Most recent comment from Stefan Petrov:Hi Victor,Thanks for reaching out to us. Please, find the answers belowWhen a customer makes a deposit for a service, how do we collect the remaining balance? Is there an option for the customer to lo ... DANY LOPEZ Amelia no sending sms appointment ReminderClosed   Amelia   Updated June 28, 2024 at 8:19am   7 Most recent comment from Stefan Petrov:HI Danny,Thanks for the feedback, great to hear that!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Pauline Various issuesClosed   Amelia   Updated June 28, 2024 at 8:11am   2 Most recent comment from Stefan Petrov:Hi Pauline,Thanks for reaching out to us. The shortcode is correct, but the issue is probably a conflict between Amelia and third-party plugins (usually caching plugin). If you have any of those, ple ... Fabio Gentile CALENDAR BUGClosed   Amelia   Updated July 1, 2024 at 11:32am   7 Most recent comment from Stefan Petrov:Hi Fabio,After further troubleshooting, we have identified this as a bug and we will address this for a future update. Unfortunatelly, can't promise ETA at this moment, but you can certainly fol ... Megan zoom link not attached to calendar inviteClosed   Amelia   Updated June 28, 2024 at 7:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Besides sending the Zoom link in notifications, you can also find it inside the appointments and events information. If you are looking like an employee/ ... Carlo Petretto do not display how many tickets remain to be soldClosed   Amelia   Updated June 28, 2024 at 6:36am   4 Most recent comment from Marko Davidović:Hello again,We will try but you need to explore more our customize section for that booking forms since this can be done on few steps for example like thisBut if you want to hide this on tickets sec ... Karelia Carcasses I want to know if it is possible to send reservation data (for example the address) to a map.Closed   Amelia   Updated June 27, 2024 at 4:07pm   2 Most recent comment from Uroš Jovanović:Hello Karelia,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Shea Thompson Google Sync AvailabilityClosed   Amelia   Updated June 27, 2024 at 4:04pm   4 Most recent comment from Uroš Jovanović:Hello Shea,That is how it was designed since the beginning, and our developers are working on plenty new features at the moment and each update, something is released.It's just that there were no ... Ishii Masato I can't transfer my reservationClosed   Amelia   Updated June 27, 2024 at 4:01pm   2 Most recent comment from Uroš Jovanović:Hello Ishii,Thank you for reaching out to us.Can you please disable the "Load Entities on page load" option on the Amelia/Settings/Acivation page?Please let me know if that works for you or not.