As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Leonardo Woocommerce - Cancelamento de vendaClosed   Amelia   Updated December 2, 2024 at 6:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You need to cancel them manually at this time. So what you want is not possible at the ... Steve Walker Feature Request - Bricks Builder IntegrationClosed   Amelia   Updated December 2, 2024 at 6:28am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We can forward this suggestion internally and we encourage you to kindly consider submitting this valuable suggestion as a feature request through the fo ... Rivka van Egmond days of on weekly repeatClosed   Amelia   Updated December 2, 2024 at 6:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can only set them to repeat yearly. So what you want is not possible to achieve at ... Fabian shopping cartClosed   Amelia   Updated November 29, 2024 at 2:25pm   4 Most recent comment from Stefan Petrov:Hi Fabian, You are welcome. We will look forward to adding this option for events and packages in future updates. So far, there is no ETA on this, but you can follow the changelog to keep up with the ... Dassy Block a slotClosed   Amelia   Updated November 29, 2024 at 1:56pm   4 Most recent comment from Uroš Jovanović:Hello Dassy, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versio ... Swanlines Studios Issue with Appointment Confirmation Before Payment CompletionClosed   Amelia   Updated November 29, 2024 at 1:15pm   2 Most recent comment from Uroš Jovanović:Hello Swanlines Studios, Thank you for reaching out and providing detailed information about your setup. Here's how you can ensure that appointments remain in "Pending" status until payments are ... Audrey Mertens Add Bank Transfer as a Payment MethodClosed   Amelia   Updated November 29, 2024 at 12:57pm   6 Most recent comment from Uroš Jovanović:Hello Audrey, Thanks for the clarification! Based on your provided selector, here's the updated JavaScript snippet to redirect users upon clicking the "Book Event" button: document.addEventListe ... Rafal Client Activity for EmployeeClosed   Amelia   Updated November 29, 2024 at 12:20pm   4 Most recent comment from Marko Davidović:Hello again, Some features are not avaliable at this time we would love that we have some work around but this is simply not possible at this time.  We wish you all the best and hope you have a wonde ... Audrey Mertens Request for Adding Attendee Details for Event TicketsClosed   Amelia   Updated November 29, 2024 at 12:15pm   4 Most recent comment from Marko Davidović:Hello again, When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separa ... Francisco Latapiat Mailgun TemplatesClosed   Amelia   Updated November 29, 2024 at 11:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This  falls out of our scope of support but you can try and use amelia_manipulate_email_data filter to prevent Amelia from sending email and handle it ... Massimo problem error: Function _load_textdomain_just_in_time wClosed   Amelia   Updated November 29, 2024 at 9:31am   4 Most recent comment from Uroš Jovanović:Hello Max, Thank you for providing the details. Based on your description, it seems like you're encountering warnings or notices in the WordPress Dashboard related to the Amelia plugin. Typically ... Ofek Sitbon Re-order appointment using APIClosed   Amelia   Updated November 29, 2024 at 8:42am   14 Most recent comment from Marko Davidović:Hello again, We are glad to hear that. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the ... Himanshu Get Associated Woocommerce Product of a ServiceClosed   Amelia   Updated November 29, 2024 at 12:49pm   5 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that you maybe can use amelia_checkout_data filter, something like this: function example($data, $container, $wc_key) ... Jarek Location in AmeliaClosed   Amelia   Updated November 29, 2024 at 8:38am   8 Most recent comment from Uroš Jovanović:Hello, Thank you for your detailed explanation! To achieve a setup where the same advisor provides both in-person and online services during the same hours without creating duplicates, here’s the be ... Kari Kaikkonen How to upgrade pluginClosed   Amelia   Updated November 29, 2024 at 8:19am   2 Most recent comment from Stefan Petrov:Hello Kari, Thanks for reaching out to us. Please follow the instructions from this article where we have explained a couple of ways to update to the latest version - Updating the plugin to the latest ...