Public Tickets
Elllie
Plugin not loading on both front and back endClosed
Amelia
Updated June 26, 2024 at 12:53pm
13
Most recent comment from Stefan Petrov:You are welcome, Ellie.I'm glad that I can help.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day!
Simon Ferrara
When clicking on the service from a mobile the page that opens up is always showing the bottom not the top partClosed
Amelia
Updated June 26, 2024 at 12:39pm
12
Most recent comment from Uroš Jovanović:Hello Simon,We are glad to be able to assist you.
CAROLINA QUINTANA
no puedo sincronizar mi google calendario con la agenda de ameliaClosed
Amelia
Updated June 26, 2024 at 12:38pm
4
Most recent comment from Uroš Jovanović:Hello Miquel,Glad to hear that the issue has been resolved.We will have this ticket closed now.
Andrea
Reservation of activities on time out of timeClosed
Amelia
Updated June 26, 2024 at 12:27pm
6
Most recent comment from Stefan Petrov:You are welcome, Andrea.Looking forward to hearing from you regarding other questions or issues.Have a nice day!
Siard Aal
Notification settings to customer not correctClosed
Amelia
Updated June 26, 2024 at 12:04pm
16
Most recent comment from Siard Aal:Thank you Stefan! And yeah, everything is working properly now,Kind regards,Siard Aal
Stephen Clark
Round RobinClosed
Amelia
Updated June 26, 2024 at 11:57am
2
Most recent comment from Uroš Jovanović:Hello Stephen,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ...
ajay
customer page loginClosed
Amelia
Updated June 26, 2024 at 11:40am
2
Most recent comment from Uroš Jovanović:Hello Ajay,Thank you for reaching out to us.In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, cu ...
Malcolm Maxwell
ActivationClosed
Amelia
Updated June 26, 2024 at 11:26am
3
Most recent comment from Stefan Petrov:Hello Malcolm,Thanks for the feedback. Great to see that you were able to fix the issue.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day!
[email protected]
Calendar settingsClosed
Amelia
Updated June 26, 2024 at 11:19am
2
Most recent comment from Uroš Jovanović:Hello Kathryn,Thank you for reaching out to us.Can you please clear the cache and let me know if that works for you or not?Looking forward to your reply.
Ruslana
Online booking on the website has stopped workingClosed
Amelia
Updated June 26, 2024 at 11:04am
5
Most recent comment from Stefan Petrov:Hi Ruslana,Great, thanks for the feedback. It will be addressed in a future update, it was creating a conflict with this one.Should you have any other questions or issues, feel free to reach out to us ...
CARLOS ATRISTAIN
Duplicate Appointments Issue w/Amelia Plugin 6.6 - Urgent Support NeededClosed
Amelia
Updated June 26, 2024 at 10:56am
50
Most recent comment from Uroš Jovanović:Hello Carlos,Thank you for reaching out to us.We have since responded to the other ticket that you created, please check the response. We are looking forward to your reply.
Irena
Amelia is not working all dayClosed
Amelia
Updated June 26, 2024 at 10:17am
4
Most recent comment from Marko Davidović:Hello again,No this is old option but for now it needs to be turned off and hopefully form the next update you should be able to turn it on again. After you turn it of now and purge the cache all shou ...
Simon Ferrara
Mobile service booking not showing from the top of pageClosed
Amelia
Updated June 26, 2024 at 10:12am
25
Most recent comment from Marko Davidović:Hello again,You are most welcome, we wish you all the best and hope you have a wonderful day ahead.
Elisabeth
Are custom field data included in the customer details when exporting the attendee list of an event?Closed
Amelia
Updated June 26, 2024 at 9:37am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.Yes, when you go to export option you can choose what will be exported like thisShould you have any further inquiries, we kindly request that you open sep ...
Loft33
Error loading Events & ServicesClosed
Amelia
Updated June 26, 2024 at 8:53am
4
Most recent comment from Loft33:Hello Stefan, Thank you for your reply. Good to hear the issue is set to be fixed.Kind regards