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Public Tickets

Julio Segovia Phone number issueClosed   Amelia   Updated August 14, 2024 at 8:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No, there is no other way than that at this time I'm afraid. In light of this, we encourage you to kindly consider submitting this valuable suggestio ... PIC Creative Space Dashboard stuck on loadingClosed   Amelia   Updated August 14, 2024 at 8:19am   2 Most recent comment from Stefan Petrov:Hi PIC Creative Space,Thanks for reaching out to us. This is usually an issue due to Amelia not "picking up" all the database columns. Here is what you can try. Deactivate the plugin temporarily, cle ... Julio Segovia Adding Accept TermsClosed   Amelia   Updated August 14, 2024 at 8:16am   4 Most recent comment from Stefan Petrov:You are welcome, Julio.I'm glad that I could help. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews ab ... Natalie Baez Private EventsClosed   Amelia   Updated August 14, 2024 at 8:05am   6 Most recent comment from Stefan Petrov:Hi Natalie,Yes, that's correct. By default, they always receive an email, unless you decide to turn this off manually. In Notification settings, there is this option "Notify the customers by defa ... Mike Maxwell Calendar display defaults to 12amClosed   Amelia   Updated August 14, 2024 at 8:03am   4 Most recent comment from Stefan Petrov:You are welcome, Mike.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! T\'Saun Seaman Amelia Doesn't LoadClosed   Amelia   Updated August 14, 2024 at 7:41am   4 Most recent comment from Stefan Petrov:Hi T'Saun,Indeed, just recently stumbled upon the issues with the shortcode when a page is created with the tab widget. Apparently, it's the order issue, it only saves the last order of sho ... Alejandro Recibo el error You are not allowed to update booking cuando trato de reprogramar un bookingClosed   Amelia   Updated August 14, 2024 at 6:42am   4 Most recent comment from Marko Davidović:Hello again,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate ... Wayne Changing domainsClosed   Amelia   Updated August 14, 2024 at 6:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can download Amelia at any time from your profile in our store. As long as your license is active.Should you have any further inquiries, we kindly req ... Kevin AvailabilityClosed   Amelia   Updated August 14, 2024 at 5:32am   4 Most recent comment from Marko Davidović:Hello again,As soon as that ticket pops up one of my colleagues will reply to it, as for Trafft most likely you will be able to do achieve this but I can not make any promises I will need to check thi ... Karelia Carcasses Google Calendar does not show the correct time of the event created in AmeliaClosed   Amelia   Updated August 13, 2024 at 3:33pm   6 Most recent comment from Uroš Jovanović:Hello Karelia,At the moment, I can see the error message displayed for a Google Calendar.If you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your em ... Fabio Lilliu ERRORE URGENTEClosed   Amelia   Updated August 14, 2024 at 7:34am   44 Most recent comment from Uroš Jovanović:Hello Fabio,Our scripts are being loaded from https://cdn-igfmn.nitrocdn.com/ which is a CDN managed by Nitro: In order for our plugin to work, you need to exclude our scripts from the cache. Accord ... Audrey Mertens Is it possible with Stripe Connect to transfer the money earned directly to the concerned employee?Closed   Amelia   Updated August 13, 2024 at 2:06pm   4 Most recent comment from Uroš Jovanović:Hello Audrey,I can confirm that, as each employee can be connected to a separate account and will receive funds based on the appointments and events they are assigned to. Rodney Ndaira customer panelClosed   Amelia   Updated August 13, 2024 at 11:37am   20 Most recent comment from Stefan Petrov:Hi Rodney,You are welcome. Thanks for the feedback. That will also work. Keep me posted, of course. Ángel Moraga González Number of personsClosed   Amelia   Updated August 13, 2024 at 9:05am   2 Most recent comment from Uroš Jovanović:Hello Ángel, For this purpose, you can change this on the Amelia/Settings/Appointments page, but please note that this was implemented in the latest Amelia update (7.7.1). Mike Shaldaev Booking Multiple Services in Same Time Slot with PackageClosed   Amelia   Updated August 13, 2024 at 8:51am   2 Most recent comment from Stefan Petrov:Hi Mike,Thanks for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s ...