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Public Tickets

Corey Sargent configure email notifications help pleaseClosed   Amelia   Updated July 1, 2024 at 7:59am   6 Most recent comment from Stefan Petrov:Hi Corey,You are welcome. Of course, looking forward to hearing from you regarding other questions or issues.Have a nice day! Lindsay Can't filter by Customer in Appts since new versionClosed   Amelia   Updated July 1, 2024 at 7:22am   8 Most recent comment from Stefan Petrov:You are welcome, Lindsay.Thanks for the feedback. We are looking forward to fixing this as soon as possible.Apologies for the inconvenience. Kevin Notification emailClosed   Amelia   Updated July 1, 2024 at 7:15am   3 Most recent comment from Stefan Petrov:Hi Kevin,Thanks for reaching out to us. This depends on the payment method that you've configured primarily, but this information is visible in the backend, for each appointment separately. For e ... Pornsak Songpattanakul SMS notifications UndeliveredClosed   Amelia   Updated July 1, 2024 at 6:31am   2 Most recent comment from Marko Davidović:Hello again,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3676719/For future reference, please don't open m ... Vianey Backend booking within a package on behalf of my clientClosed   Amelia   Updated July 1, 2024 at 5:27am   4 Most recent comment from Marko Davidović:Hello again. You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Vianey Client’s package status and backend booking within a packageClosed   Amelia   Updated July 1, 2024 at 5:27am   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. We do not have translators in our company or translations were completed by our users and we will forward this to appr ... Gerald ​Trying to use Amelia web hookClosed   Amelia   Updated July 1, 2024 at 5:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We will check with our dev team but before that can you please elbatorate more on what you are trying to achieve and how and what you eat up already and ... Yinghsun wordpressClosed   Amelia   Updated July 1, 2024 at 5:18am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is a false response from worfence that reacts to some strings in a code. We just got the feedback from our developers and they have told us that the ... Tim Farrell Customers getting email about creating passwordClosed   Amelia   Updated June 30, 2024 at 9:15pm   2 Most recent comment from Uroš Jovanović:Hello Tim, Thank you for reaching out to us.That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that you ... Murshed Work hourClosed   Amelia   Updated June 30, 2024 at 9:14pm   2 Most recent comment from Uroš Jovanović:Hello Murshed,Thank you for reaching out to us.This must be a time zone issue on your website.Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here&# ... Markus Größing WordFence is reporting Malware in AmeliaClosed   Amelia   Updated June 30, 2024 at 9:11pm   2 Most recent comment from Uroš Jovanović:Hello Markus, Thank you for reaching out to us. We checked with our developers and there is nothing wrong with Amelia despite WordFence showing warnings. That line of code is turned on if the "Enable ... Scott Lewis Malicious code identified by WordfenceClosed   Amelia   Updated June 30, 2024 at 8:43pm   4 Most recent comment from Uroš Jovanović:Hello Scott,We checked with our developers and there is nothing wrong with Amelia despite WordFence showing warnings. That line of code is turned on if the "Enable usage for older IE browsers" settin ... Javi UpgradeClosed   Amelia   Updated June 28, 2024 at 3:22pm   4 Most recent comment from Uroš Jovanović:Hello Javi,I just did, you will receive your money back as soon as possible. Fhy NO EMAIL NOTIFICATIONClosed   Amelia   Updated June 28, 2024 at 2:08pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Is email malfunction the reason why submitted a refund?An issue with email notifications could be caused by several reasons: Your hosting provider is blocking al ... Dimitri Nasennik Zoom integrationClosed   Amelia   Updated June 28, 2024 at 2:01pm   2 Most recent comment from Uroš Jovanović:Hello Dmitri,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ...