Public Tickets
Piotr Jankowski
change of address in notificationsClosed
Amelia
Updated November 18, 2024 at 11:29am
6
Most recent comment from Uroš Jovanović:Hello Piotr,
It sounds like you are clarifying your understanding of package options. To confirm:
Yes, with a higher package, you will gain additional features and support that can help you resolve yo ...
Ahmad Maraaba
Arabic UIClosed
Amelia
Updated November 18, 2024 at 11:09am
4
Most recent comment from Uroš Jovanović:Hello Ahmad,
To move the close button in the Amelia booking form to the left side instead of the right, you can use some custom CSS. Here’s what you can add to your site’s CSS:
body .el-overlay . ...
Polly Bowman
Email NotificationsClosed
Amelia
Updated November 18, 2024 at 10:20am
4
Most recent comment from Stefan Petrov:Hi Polly,
Thanks for the access. Here is the issue that I see when I run a test email.
This indicates that the issue is either related to the wrong SMTP configuration or there is an issue with the h ...
LE THI BE HA
CouponClosed
Amelia
Updated November 18, 2024 at 9:33am
4
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or i ...
Barad Dediashwili
Cancel sending password reset when Amelia Customer user createdClosed
Amelia
Updated November 18, 2024 at 8:37am
4
Most recent comment from Stefan Petrov:Hello Barad,
You are referring to the default WordPress email that is sent to every new user. I don't know if you can disable it through WordPress settings, but I do know that you can do it with ...
Vrushabh Infozzle
User photo is not appearing in employee panelClosed
Amelia
Updated November 18, 2024 at 8:35am
4
Most recent comment from Marko Davidović:Hello again,
Unfortunately, currently this feature is not available in Amelia. Thoiise formats are not supported at this time so what you want is not possible at this time Im afriad.
In light of this, ...
julio estrella
campo personalizado y reservas en mismo horarioClosed
Amelia
Updated November 18, 2024 at 8:20am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3763792/
My colleag ...
Siyeong
Tax set upClosed
Amelia
Updated November 18, 2024 at 8:19am
2
Most recent comment from Stefan Petrov:Hi Siyeong,
I hope you are doing well. When configuring Tax, please note that you have two options "exclude" and "include" taxes in Payment settings. If configured to exclude, taxes will be calculated ...
benjamin
notification for recurring appointmentsClosed
Amelia
Updated November 18, 2024 at 8:00am
2
Most recent comment from Stefan Petrov:Hi benjamin,
You might notice two options in the notification templates (text and HTML). To switch to HTML mode, add the "break" element.
PO YAO HUANG
request for account setting and appointment settingClosed
Amelia
Updated November 18, 2024 at 7:16am
4
Most recent comment from Marko Davidović:Helo again,
When you have several questions or issues please open a new separate ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in ...
Roger HUE
Mise à jourClosed
Amelia
Updated November 18, 2024 at 7:01am
2
Most recent comment from Uroš Jovanović:Hello Roger,
Thank you for reaching out to us.
Please check the following article for this purpose:
Updating the plugin to the latest version
Let me know if that works for you.
Fatima
Notification PlaceholdersClosed
Amelia
Updated November 18, 2024 at 7:00am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Most likely you are just testing notifications and sense there are not actual booking and data to be sent you see the placeholders. But is you for exampl ...
Julien Kohnhauser
Booking only for known clientsClosed
Amelia
Updated November 18, 2024 at 6:59am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. This would some sort of membership feature and Amelia doesn't have this yet.
But t ...
Kim Bo Christensen
Show booking in 24-hour formatClosed
Amelia
Updated November 18, 2024 at 6:55am
3
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
As far as we understand this is resolved but just in case we will explain how this works.
Amelia doesn't have date and time settings, so to change t ...
Maico Staal
Edit appointment detailsClosed
Amelia
Updated November 18, 2024 at 6:54am
6
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...