Public Tickets
Francesca Kendall
Price differenceClosed
Amelia
Updated November 12, 2024 at 7:57am
2
Most recent comment from Stefan Petrov:Hi Francesca,
I hope you are doing well. Please check the pricing per employee in service settings. For each service you can configure the pricing per employee, and if configured it will overide the s ...
Peter Stadelmann
Zeit einstellungen funktioniert nichtClosed
Amelia
Updated November 12, 2024 at 7:54am
2
Most recent comment from Stefan Petrov:Hallo Peter,
vielen Dank, dass Sie uns kontaktiert haben. Es sieht so aus, als ob die Zeitzoneneinstellungen nicht korrekt sind. Bitte überprüfen Sie die WP-Zeitzoneneinstellungen. Sie sollten auf d ...
Andrea Ferguson
sharing event linkClosed
Amelia
Updated November 12, 2024 at 7:44am
2
Most recent comment from Stefan Petrov:Hello Andrea,
Thanks for reaching out to us. Unfortunatelly, currently, there is no such option since all events are only visible on the Event list. You can create a separate page with individual even ...
Ada
Change LocationClosed
Amelia
Updated November 12, 2024 at 7:44am
2
Most recent comment from Stefan Petrov:Hello Ada,
Thanks for reaching out to us. Make sure that you inserted and activated your Google Maps API key. You can follow the instructions from this link.
Of course, let me know if it works.
Wally Jones
PayPalClosed
Amelia
Updated November 12, 2024 at 7:44am
27
Most recent comment from Stefan Petrov:Hello,
You would certainly need to have the latest version, it is recommended. You can update it to the latest version and test it again.
Cristobal
Instalation IssueClosed
Amelia
Updated November 12, 2024 at 7:44am
3
Most recent comment from Stefan Petrov:Hi Cristobal,
Thanks for reaching out to us. This is the correct installation process. First, remove Amelia from the plugin section, clear the cache, install the new license again, and enter the purch ...
Jeremy Hanke
QuestionClosed
Amelia
Updated November 12, 2024 at 7:41am
8
Most recent comment from Stefan Petrov:Hi Jeremy,
You can follow this link for instructions. You would need to create a staging site and then provide the login credentials.
JAMES ANDREWS
productsClosed
Amelia
Updated November 12, 2024 at 6:38am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. Amelia is designed for appointment bookings there is no option in Amelia for post appoi ...
Paule
Features not enabledClosed
Amelia
Updated November 12, 2024 at 6:37am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Folder looks the same so perhaps you did not install the correct folder. Please delete all license folder and download and install the one that we will s ...
Peter Stadelmann
UpgradeClosed
Amelia
Updated November 12, 2024 at 6:33am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive ...
Bobby
Appointment Approved mail languageClosed
Amelia
Updated November 12, 2024 at 6:33am
4
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
we will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladl ...
Yasin
CalendarClosed
Amelia
Updated November 12, 2024 at 6:32am
4
Most recent comment from Marko Davidović:Hello again,
You are most welcome, and we are glad if we were able to help you. We willč close this one and should you have any further inquiries, we kindly request that you open separate tickets for ...
Anja in der Weide
How to cancel an event (user perspective)Closed
Amelia
Updated November 12, 2024 at 6:27am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
There is placeholder %event_cancel_url% – An automatically generated cancelation URL.
Please note: All linked placeholders like %customer_panel_url%, ...
Christian
Sidebar Auto-Collapsing in Customer PortalClosed
Amelia
Updated November 12, 2024 at 6:26am
4
Most recent comment from Marko Davidović:Hello again,
Please send us exact name of the page and URL where this happens so that we an check
2. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so ...
Sergio Urcelay
PackagesClosed
Amelia
Updated November 8, 2024 at 11:38am
23
Most recent comment from Stefan Petrov:Hello Sergio,
No problem at all, these caching issues are giving customers problems when they upgrade their licenses. For some reason, sometimes the features are not visible until you clear the cache/ ...