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Public Tickets

Jeyantus Not redirecting to checkout/payment pageClosed   Amelia   Updated June 26, 2024 at 7:15am   4 Most recent comment from Marko Davidović:Hello again,Please check if you can see the booking form on page when you are logged in? If this is the case then this can be 1 of 3 issues 1. The reason why the form is not visible for non-logged-i ... Catalina Alba Issues Amelia woocommerceClosed   Amelia   Updated June 26, 2024 at 7:14am   2 Most recent comment from Stefan Petrov:Hello Catalina,Thanks for reaching out to us. I suppose this is related to a specific event? Can you please provide the WP admin credentials, so we can log in to test? Also, can you give us more detai ... Mireia date & time not chargingClosed   Amelia   Updated June 26, 2024 at 7:10am   4 Most recent comment from Marko Davidović:Hello again,We have a solution for this. Go to settings activations and turn off load entities on page load and purge the cache and after that al should be fine.Should you have any further inquiries, ... Anders Skov Westermann Account statement?Closed   Amelia   Updated June 27, 2024 at 11:19am   3 Most recent comment from Marko Davidović:Hello there,We just got the feedback from our colleagues and they have told us that there is no such transaction in our system so this did not came from us. Please reach out to you bank so that they c ... Szabolcs Fekete Existing email problem with userClosed   Amelia   Updated June 26, 2024 at 5:39am   8 Most recent comment from Marko Davidović:Hello again,No worries we are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help y ... Hristo Bulgarian Lev Currency PaypalClosed   Amelia   Updated June 27, 2024 at 9:37am   7 Most recent comment from Uroš Jovanović:Hello Hristo,We will have this checked with PayPal as we are simply transferring payment data to PayPal and this is outside of our scope.In the meantime, you can change the currency to some other lik ... Kimberli back end paymentClosed   Amelia   Updated June 25, 2024 at 4:06pm   6 Most recent comment from Uroš Jovanović:Hello Kimberli,Thanks for that.I will have this ticket closed now. Jessica Whitehouse RefundClosed   Amelia   Updated June 25, 2024 at 2:11pm   2 Most recent comment from Stefan Petrov:Hello Jessica,Thanks for reaching out to us. No problem at all, you can purchase a standard license and provide both purchase codes here. I will forward them to the management, and they will proceed w ... Stephen Booth Day ticketsClosed   Amelia   Updated June 25, 2024 at 1:45pm   2 Most recent comment from Stefan Petrov:Hello Stephen,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. Something similar would be possible with events feature. You can cre ... Roland Color picker errorClosed   Amelia   Updated June 25, 2024 at 11:51am   4 Most recent comment from Uroš Jovanović:Hello Roland,Yes, you are right.We have noted this issue and our developers will have this resolved in the future.In the meantime, please let me know if you have any other questions. Felicia Westerlund Customize IssueClosed   Amelia   Updated June 25, 2024 at 11:19am   7 Most recent comment from Marko Davidović:Hello again,My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our future customers. ... Jessica Whitehouse Brought Wrong Plug inClosed   Amelia   Updated June 25, 2024 at 11:04am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, the standard option has online payments as for upgrade it would be best if you ask for a refund since the sales and promotions do not apply to renewa ... Santiago Celorio Galan Recurring sessions not working after updateClosed   Amelia   Updated June 25, 2024 at 10:53am   7 Most recent comment from Uroš Jovanović:Hello Santiago,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... An CalendarClosed   Amelia   Updated June 25, 2024 at 9:21am   2 Most recent comment from Uroš Jovanović:Hello An,Thank you for reaching out to us.We have noted this issue and our developers will have it resolved as soon as possible.In the meantime, please let me know if you have any other questions. Rico Mobile versionClosed   Amelia   Updated June 25, 2024 at 8:23am   2 Most recent comment from Stefan Petrov:Hello Rico,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to ...