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Public Tickets

Corey Sargent Amelia plugins are no longer appearing on the site pagesClosed   Amelia   Updated August 13, 2024 at 8:15am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are glad that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Gladys Ancay Email notification not receivedClosed   Amelia   Updated August 13, 2024 at 8:11am   2 Most recent comment from Stefan Petrov:Hi Gladys,Thanks for reaching out to us. The email settings that we usually recommend are SMTP settings, but there are a couple of options. These are the settings that we usually recommend - SMTP Hos ... Jill Sardella Time Slot Step in Step-by-Step Booking form 2.0Closed   Amelia   Updated August 13, 2024 at 8:00am   6 Most recent comment from Stefan Petrov:You are welcome, Jill.Looking forward to hearing from you regarding other questions or issues.Have a nice day! Andrew EmailClosed   Amelia   Updated August 13, 2024 at 7:46am   4 Most recent comment from Uroš Jovanović:Hello Andrew,Glad to hear that you found what the issue is and thank you for sharing that with us.I will have this ticket closed now. FilippoM REMOVE A BUTTON IN THE COSTUMER PANEL BOOKING FORMClosed   Amelia   Updated August 13, 2024 at 7:20am   4 Most recent comment from Marko Davidović:Hello again,It will be hidden for all services. You can try and use this CSS perhaps .amelia-v2-booking #amelia-container .am-button.am-button--text { display: none } And it will look like thisHop ... Kayla Snyder Questions about Event ClosingsClosed   Amelia   Updated August 13, 2024 at 7:12am   13 Most recent comment from Marko Davidović:Hello agian,We are glad to hear that you found the issue but when you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are ... Séréna text adjustment in Amelia Pop upClosed   Amelia   Updated August 13, 2024 at 7:22am   9 Most recent comment from Marko Davidović:Hello again,My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our future custome ... Ravinder Regarding customisationClosed   Amelia   Updated August 13, 2024 at 5:57am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We can not know or guarantee this. You can set emplyoee work hours as you wish as for customization we suggest that you take a look and test Amelia custom ... Backtik Can't edit my current FormClosed   Amelia   Updated August 12, 2024 at 1:54pm   6 Most recent comment from Stefan Petrov:I meant you cant have two different booking forms of the same type. For example, you have a page 1 with the Step by Step v2 and you have a page 2 with the same Step by Step v2. If you change a color o ... Kevin Keller Costumizing doesn't workClosed   Amelia   Updated August 12, 2024 at 11:37am   7 Most recent comment from Stefan Petrov:Hi Kevin,You probably mean the booking form? The plugin should be activated already in Plugin section.You can refer to this link for more information regarding the setup. Mike Sutherland Questions about multiple Stripe accountsClosed   Amelia   Updated August 12, 2024 at 11:21am   4 Most recent comment from Stefan Petrov:Hi Nael,I guess this is also related to the same issue that we previously discovered ( I remember your ticket). It would need to be tested as well. I will forward the use case to the QA Team / Devs. Jacob S CPU Spikes & Server LoadClosed   Amelia   Updated August 12, 2024 at 11:06am   18 Most recent comment from Stefan Petrov:Hi Jacob,Will forward this to the developers, for sure. So far, we haven't had this many use cases, therefore there wasn't any "need" for this kind of solution/workaround. But, I guess it wo ... Bentouis amelia on app or available on iphoneClosed   Amelia   Updated August 12, 2024 at 10:55am   4 Most recent comment from Stefan Petrov:Hi Mike,I rushed a bit by saying that we won't make it in the future, but the same information remains. Amelia can be only used in the WP environment, I don't have the information on whethe ... DesignBurst Limited Is there any way to hide closed events from the Event list?Closed   Amelia   Updated August 12, 2024 at 10:09am   4 Most recent comment from Marko Davidović:Hello again,There is no other way at this time Im afraid. It does not matter if you upvote or create new suggestion we have a team that monitors this and from time to time new list is created and vote ... Katy García calendar view of available appointmentsClosed   Amelia   Updated August 12, 2024 at 9:39am   2 Most recent comment from Stefan Petrov:Hi Katy,Unfortunatelly, we don't have this option currently within Amelia features. Once a customer opens your booking form, he can only see the busy slots slots for a particular day. All other t ...