Public Tickets
Ryan Hynd
HELPClosed
Amelia
Updated November 18, 2024 at 6:53am
4
Most recent comment from Marko Davidović:Hello again,
When you have several questions or issues please open a new seperate ticket for each question, and we will help you there. In that way, issues and questions that are related to different ...
Anja in der Weide
Google maps integration - where does it appear in the frontend?Closed
Amelia
Updated November 18, 2024 at 6:27am
4
Most recent comment from Uroš Jovanović:Hello Anja,
Thank you for your message.
The behavior you're describing is expected. The Google Map you see on the back-end when setting a location is only for admin reference. On the front-end ev ...
James Poindexter
Booking Time BlocksClosed
Amelia
Updated November 18, 2024 at 6:17am
4
Most recent comment from Uroš Jovanović:Hello James,
In Amelia, the maximum allowed duration for a single booking is 24 hours, so selecting a block of multiple consecutive days within a single appointment is not supported by the plugin. The ...
Anja in der Weide
Zoom link placeholder formatClosed
Amelia
Updated November 17, 2024 at 2:12pm
2
Most recent comment from Uroš Jovanović:Hello Anja,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...
jamil davod abdi
Stripe priceplan uppgrade issueClosed
Amelia
Updated November 17, 2024 at 2:09pm
2
Most recent comment from Uroš Jovanović:Hello Jamil,
For that purpose, you will have to download the Pro version of the plugin that you can find on the TMS store.
After that, install it on your website, clear the cache and it should be fine ...
TAFF
Error Adding Existing User As EmployeeClosed
Amelia
Updated November 15, 2024 at 4:40pm
14
Most recent comment from Uroš Jovanović:Hello,
Glad to be able to assist you.
Please let me know if you have any other questions.
noemi
Campi ObbligatoriClosed
Amelia
Updated November 15, 2024 at 1:13pm
2
Most recent comment from Marko Davidović:
Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. Custom fields can not be used as vouchers or check the correct text or validity of a ...
Barad Dediashwili
How to copy specific language translations to another websiteClosed
Amelia
Updated November 15, 2024 at 1:06pm
4
Most recent comment from Marko Davidović:Hello again,
Not sure if this is possible via some other plugin but Amelia does not have such possibilities Im afraid.
Should you have any further inquiries, we kindly request that you open separate t ...
varia bonora
eventsClosed
Amelia
Updated November 15, 2024 at 12:22pm
2
Most recent comment from Stefan Petrov:Hi varia,
I hope you are doing well. That's a nice idea, but, unfortunately, there is no such option currently in Amelia. While you can configure different tickets and categories, there is no opt ...
Inaia
Notification when slot opens in eventClosed
Amelia
Updated November 15, 2024 at 12:06pm
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. You can read this in our documentation on this link https://wpamelia.com/waiting-list/ ...
Clement rhein
Google cal not syncingClosed
Amelia
Updated November 15, 2024 at 11:21am
2
Most recent comment from Uroš Jovanović:Hello Clement,
If you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee's profile, you probably already connected this employee to the ...
Stanislav Straškrába
How to set up services for the future bookingsClosed
Amelia
Updated November 15, 2024 at 11:20am
2
Most recent comment from Uroš Jovanović:Hello Stanislav,
Thank you for reaching out.
At the moment, the only solution is to create a new worker for the new services starting in January 2025, while limiting the working days of the existing w ...
Evrard
Upgrade to Pro Lifetime MembershipClosed
Amelia
Updated November 15, 2024 at 11:18am
2
Most recent comment from Uroš Jovanović:Hello,
Thank you for reaching out to us.
We will take a look into this, in the meantime, please provide me with the screen recording of the whole process so we can figure out what the exact issue is.
...
Ashlee
Time ChangeClosed
Amelia
Updated November 15, 2024 at 11:08am
2
Most recent comment from Uroš Jovanović:Hello Ashlee,
Thank you for reaching out to us.
Please check the complete explanation of the time zones.
Amelia doesn't have any time zone settings, and it relies on WordPress' General setti ...
Bert rmh Braet
amelia plug in doesnt workClosed
Amelia
Updated November 15, 2024 at 11:01am
2
Most recent comment from Uroš Jovanović:Hello Bert,
Thank you for your message.
Unfortunately, we are unable to provide a refund for your purchase, as the license was bought in May, and our refund policy only allows refunds within 120 days ...