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Public Tickets

Sacha Théobald Notifications from customer panelClosed   Amelia   Updated June 24, 2024 at 1:26pm   16 Most recent comment from Uroš Jovanović:Hello Sacha,Thank you very much for that and my apologies for asking again.I will have this ticket closed now. Fernando Appointments Backend PageClosed   Amelia   Updated June 24, 2024 at 1:21pm   8 Most recent comment from Uroš Jovanović:Hello Fernando,Thank you for the update on this.Please test it out now and let me know if it works or not.Looking forward to your reply. Patrick Mayr Have only one "open" Spot for a ServiceClosed   Amelia   Updated June 24, 2024 at 1:09pm   2 Most recent comment from Uroš Jovanović:Hello Patrick,Thank you for reaching out to us.For that purpose, you will need to set up special days in Amelia on the Amelia/Employees/Special days page.There you can specify a specific working date ... Laura problemas con actualizaciónClosed   Amelia   Updated June 24, 2024 at 11:36am   6 Most recent comment from Stefan Petrov:Just noticed that we are missing the credentials for this site. Can you please send them, as well?  Eileen Ong Customer Filter Not Functioning After UpdateClosed   Amelia   Updated June 24, 2024 at 11:11am   2 Most recent comment from Stefan Petrov:Hello Eileen,Thanks for reaching out to us. Thank you for pointing it out, but it has been reported already a identified as a bug. We already added it to the list of what needs to be fixed for futur ... Felicia Westerlund Activation IssueClosed   Amelia   Updated June 24, 2024 at 11:01am   4 Most recent comment from Marko Davidović:Hello again,We do not work on weekends so we could not reply sooner and we are glad to hear that this is resolved and we will close this ticket but should you have any further inquiries, we kindly req ... Karelia Carcasses When I update the data for a reservation in Amelia's calendar (date and time), the data in the employee's google calendar is not updated.Closed   Amelia   Updated June 24, 2024 at 10:15am   4 Most recent comment from Marko Davidović:Hello again,This is not related to Amelia this is related to your Google calendar. Amelia shows the correct time but Google it does not so this not Amelia issue. Most likely the time zone of your cale ... Michael Can't send SMS to additional phone numbersClosed   Amelia   Updated June 24, 2024 at 10:14am   4 Most recent comment from Stefan Petrov:Hi Adam,It has been notified as an issue, it is working properly. So, first, you need to input an extension, then the number and you need to click on the number. Eutolmius Display timeslots that are bookedClosed   Amelia   Updated June 24, 2024 at 10:10am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please check the following video on how to enable this to be shown on the front end.Let me know if that works for you or not. Armand Manager - Setting and Roll AccessClosed   Amelia   Updated June 24, 2024 at 9:24am   2 Most recent comment from Uroš Jovanović:Hello Armand,Thank you for reaching out to us.1. Managers can book appointments on the back-end, as they do not have their own panel.2. Unfortunately, there is currently no such option with Amelia� ... Patrick Mayr Changing up the Event CalendarClosed   Amelia   Updated June 24, 2024 at 8:17am   2 Most recent comment from Stefan Petrov:Hello Patrick,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. Regarding the events, you can use these shortcodes instead [ameliae ... Milove Clairin Bug: update impossible / unsolicited email sending / calendar disorganizationClosed   Amelia   Updated June 24, 2024 at 8:16am   5 Most recent comment from Marko Davidović:Hello again,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... samir erreurClosed   Amelia   Updated June 24, 2024 at 8:15am   3 Most recent comment from Stefan Petrov:Hello samir,Thanks for the feedback. Great to see that you were able to find the root cause of this issue.If you have any other questions, please open a new ticket and we will gladly help you there.Ha ... Mark defectClosed   Amelia   Updated June 25, 2024 at 10:59am   11 Most recent comment from Marko Davidović:Hello again,We just got feedback from our developer and they were able to replicate the issue and the have found a bug. They will work on resolving this as soon as it is possible and this should be fi ... Marco after choosing a service there is NO DATE optionClosed   Amelia   Updated June 24, 2024 at 6:34am   4 Most recent comment from Marko Davidović:Hello again,You can use the Amelia with 7.6.1 version you just need to turn off load entites on page load option in the activation and to purge the cache. Then al will work fine. With next update mos ...