As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

PiiggyBank Cannot assign Employee to Work Multiple locationClosed   Amelia   Updated November 1, 2020 at 9:35pm   4 Most recent comment from [deleted]:Hello,You can submit your suggestion here:https://wpamelia.cnflx.io/boards/feature-requestsCan you please clarify this:"are you all at least able to customize for a nominal charge?" Unions NSW Text Color on BackgroundClosed   Amelia   Updated November 1, 2020 at 9:33pm   10 Most recent comment from Unions NSW:thank you! Letizia Amelia settings issueClosed   Amelia   Updated November 1, 2020 at 1:38pm   4 Most recent comment from Aleksandar Vuković:Great news LetiziaThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Reza Hojati Automatically redirectClosed   Amelia   Updated November 1, 2020 at 1:25am   2 Most recent comment from [deleted]:Hello Timo,Thanks for your message.Unfortunately, it's not available in Amelia. You can try this plugin, for example. Reza Hojati Overview of employeesClosed   Amelia   Updated November 1, 2020 at 1:05am   6 Most recent comment from [deleted]:Hi Timo,I am afraid we don't have any ETA.You can submit this as a feature request here:https://wpamelia.cnflx.io/boards/feature-requests Alberto Calendar FeedbackClosed   Amelia   Updated November 1, 2020 at 12:27am   2 Most recent comment from [deleted]:Hi Alberto,Thank you for your message.Can you please clarify your question? What kind of data do you need to see?You can find all the documentation here:https://wpamelia.com/documentation/ Camila Bug in hourClosed   Amelia   Updated November 2, 2020 at 7:20pm   3 Most recent comment from [deleted]:Hello Camila,Unfortunately, we couldn't replicate the issue on our end:Please, can you check this once again on our end. If the problem persists, can I please ask you to clear your website cache ... Camila bug in availability of employeesClosed   Amelia   Updated November 1, 2020 at 12:11am   3 Most recent comment from [deleted]:Hello Camila,Thank you for your message.Can you please check that your employees working hours match to the service(s).If it didn't help, please provide me a temporary WP-admin login for your ... Jorge Minimum Recurring appointmentsClosed   Amelia   Updated November 1, 2020 at 12:01am   4 Most recent comment from [deleted]:Hello Jorge,Unfortunately, it cannot be achieved with current version of the plugin. Our developers are working on creating "Packages" option, which will allow something like this, but it's not p ... Seth Barrett Jetpack CRM integrationClosed   Amelia   Updated October 31, 2020 at 9:56pm   4 Most recent comment from Aleksandar Vuković:Hi again SethWell, we have Web Hooks, which are used mainly through Zapier.Please take a look at the documentation (linked above), and see if you can get it to work. Bobbie Cone appointmentsClosed   Amelia   Updated October 31, 2020 at 7:29pm   2 Most recent comment from [deleted]:Hi Bobbie,Thank you for your message.There isn't a possibility to change/disable appointments in Amelia with its current built-in features, it is possible to customers by default and if they ca ... Francesco Add a custom cssClosed   Amelia   Updated October 30, 2020 at 10:42pm   2 Most recent comment from Aleksandar Vuković:Hello FrancescoThank you for your purchase.I see that page already includes black, but to change the colors you can use the following CSS: .amelia-app-booking #am-step-booking .am-select-date, .amelia ... Kimberly Need help linking Amelia with woo commerceClosed   Amelia   Updated October 30, 2020 at 10:10pm   2 Most recent comment from Aleksandar Vuković:Hello KimberlyThank you for your purchase.Amelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpress ... Lee Mosler Next Employee, Equal DistributionClosed   Amelia   Updated October 30, 2020 at 9:58pm   2 Most recent comment from [deleted]:Hello Lee,Thank you for your message.You can implement this having two separate services which are linked to separate employees. I am afraid there is no equal distribution in Amelia at the moment.You ... marcobravissimo Pagnozzi Riprogrammare appuntamentoClosed   Amelia   Updated October 30, 2020 at 8:44pm   2 Most recent comment from [deleted]:Hola, Lo siento, no hablo español pero traduciré mi mensaje a través de una herramienta automática. La reprogramación de citas de grupo sólo se puede lograr si se cancela la primera cita, y lueg ...