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Public Tickets

Dennis van den Berg BugClosed   Amelia   Updated August 20, 2020 at 2:40pm   2 Most recent comment from [deleted]:Hello Dennis,The only way to change the redirect URI is editing it in your database.  Please access your database, and find the wp_options table: It is possible for this table to have different p ... Daniel Hall Primary color not applying to the "Continue" labelClosed   Amelia   Updated August 20, 2020 at 1:24pm   2 Most recent comment from Aleksandar Vuković:Hello DanielIf only Continue's color doesn't change or is being overwritten, there's probably a conflict with your theme.I can't say for sure, as you didn't leave any related ... Marcia Turley Purchased Amelia Not Able To Activate KeyClosed   Amelia   Updated August 20, 2020 at 1:22pm   8 Most recent comment from Aleksandar Vuković:You're welcome, MarciaGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. GutlebenSystems AmeliaClosed   Amelia   Updated August 20, 2020 at 1:08pm   6 Most recent comment from Aleksandar Vuković:Hi again GutlebenSystemsI will forward the suggestion to our development team, but I cannot guarantee whether it's going to be implemented or not.Please feel free to add this on this page as we ... Edo Velthuis WebhooksClosed   Amelia   Updated August 20, 2020 at 12:35pm   2 Most recent comment from Aleksandar Vuković:Hello EdoI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Please feel free to add it on this page as a feature suggestion. John Bellows appt booking in smaller segmentsClosed   Amelia   Updated August 20, 2020 at 11:32am   2 Most recent comment from [deleted]:Hello John,You need to disable the option Use service duration for booking a time slot in Amelia -> Settings -> General, and the plugin will take the time interval you set in Default time slot step  ... Kahlil Nagi Access Link SentenceClosed   Amelia   Updated August 20, 2020 at 11:25am   2 Most recent comment from Aleksandar Vuković:Sure, Kahlil, you can change the string using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI. Scott McCarthy Google Calendar IntegrationClosed   Amelia   Updated August 20, 2020 at 10:41am   21 Most recent comment from Aleksandar Vuković:Hi KaseDeleting Total UpKeep is a prerequisite as it seems (while on the subject, can either one of you guys send me the Total UpKeep plugins (zipped installation files), so I can forward it to our ... John Bellows appt time and actual time differenceClosed   Amelia   Updated August 20, 2020 at 10:31am   6 Most recent comment from [deleted]:Glad to see that, John. Thank you for letting me know. You are welcome.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Sylvain Company settingsClosed   Amelia   Updated August 20, 2020 at 10:25am   4 Most recent comment from [deleted]:Hello Sylvain, Thank you for the login. The error log says that Google Maps rejected your request because the API is invalid, please look at the attachment. So, if you have enabled all necessary APIs ... Antony Select EmployeeClosed   Amelia   Updated August 20, 2020 at 10:02am   4 Most recent comment from Aleksandar Vuković:Hello AntonyYou can't do that from within the settings, but you can hide it with this CSS: div.am-select-service > form > div.el-form-item.am-select-employee-option { display: none !important; } Jean-Marc Hans Check availability in several calendarsClosed   Amelia   Updated August 20, 2020 at 9:28am   5 Most recent comment from Aleksandar Vuković:Hi again Jean-MarcThank you for your feedback. It will be forwarded to our development team, but at the moment connecting to multiple Google Accounts in Amelia is not possible. james Broken ActivateClosed   Amelia   Updated August 20, 2020 at 7:57am   5 Most recent comment from [deleted]:Hello James, Thank you for your purchase. Please note that our work hours are 10:00 - 17:00 CET (they can vary up to 1-2 hours) Monday - Friday, so you can expect an answer from us then. We respond ... Kleber validation.Closed   Amelia   Updated August 20, 2020 at 7:55am   4 Most recent comment from Aleksandar Vuković:Hello KleberUnfortunately, something like this is not possible. The data from custom fields is being saved as an array in wp_amelia_customer_bookings table, and its length can't be defined throug ... Raphaela Kossinis Attachment NotificationClosed   Amelia   Updated August 20, 2020 at 7:29am   2 Most recent comment from [deleted]:Hello Raphaela Kossinis, Thank you for your purchase. In order to have Zoom links  in the email notifications (Zoom placeholders to show information) if your customers choose Zoom appointment, you w ...