Okay

Public Tickets

Charles Gaillard Unable to activate AmeliaClosed   Amelia   Updated July 17, 2020 at 8:38am   4 Most recent comment from Aleksandar Vuković:I'm glad to hear you were able to resolve the issue, CharlesI'm sorry to hear you went through all that trouble, but still glad to hear it's resolved.If you have any further questions o ... Fernando Coello Congratulations screen modificationClosed   Amelia   Updated July 17, 2020 at 8:36am   6 Most recent comment from [deleted]:Glad to see that. You are welcome, Fernando.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Markus Employee PanelClosed   Amelia   Updated July 17, 2020 at 8:35am   6 Most recent comment from [deleted]:Hello Markus, Glad to see that! Thank you. You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Stephanie Multiple IssuesClosed   Amelia   Updated July 17, 2020 at 8:31am   2 Most recent comment from [deleted]:Hello Stephanie, Thank you for your purchase. The available time slots are set by configuring employees' work hours. So, please set the work hours for weekends to your employees, and you will hav ... aurelien Payement by couponClosed   Amelia   Updated July 17, 2020 at 8:23am   2 Most recent comment from [deleted]:Hello Aurelien, You need to have a price for a service in Amelia in order to apply a coupon on it and the discount could be calculated. You can read more about coupons in Amelia here. If you have an ... aurelien service selectionClosed   Amelia   Updated July 17, 2020 at 8:21am   2 Most recent comment from [deleted]:Hello aurelien,Thank you for your purchase.You can put a shortcode for that specific employee on the page, using the shortcodes with employees' IDs, for example[ameliabooking employee=1] if you ... Jiří Dofek One email for all employeesClosed   Amelia   Updated July 17, 2020 at 7:59am   2 Most recent comment from Aleksandar Vuković:Hello JiříThank you for your purchase.You cannot use the same email address for all employees, but you can use fake ones, and still have all notifications arrive on one email.If your employee has an ... Lynsey McGee Events settingClosed   Amelia   Updated July 17, 2020 at 6:38am   4 Most recent comment from Aleksandar Vuković:Hi again LynseyYeah, at the moment that's a manual process, but our developers will work on that, so in the future you'll be able to set it up all at once. paul Amelia and Oxygen builder problemClosed   Amelia   Updated July 16, 2020 at 5:00pm   4 Most recent comment from [deleted]:You are welcome, Paul.Great, glad to see the issue is gone and that Amelia works properly with Oxygen. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ... claudia Google syncClosed   Amelia   Updated July 16, 2020 at 1:07pm   2 Most recent comment from Aleksandar Vuković:Hello claudiaPlease check what you have set in Amelia Settings/Integrations/Google calendar/Max number of events returned.If that is set to a low value (50 for example), it's quite possible that ... misa matsuura HelperService.phpClosed   Amelia   Updated July 16, 2020 at 12:56pm   12 Most recent comment from Aleksandar Vuković:You're welcome MisaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Kyle Owen Bookings PageClosed   Amelia   Updated July 16, 2020 at 12:55pm   8 Most recent comment from [deleted]:Hello Kyle, Thank you. We would need one of the customer access to check the issue out, since you said you can't reproduce the issue we are not sure what happened there so we can reproduce the ... John Employee PanelClosed   Amelia   Updated July 16, 2020 at 11:44am   4 Most recent comment from [deleted]:Hello John, Glad to see that the issue is gone. Thank you for letting me know. You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. sam how to set up a Coupons codeClosed   Amelia   Updated July 16, 2020 at 11:43am   3 Most recent comment from [deleted]:Hello Sam, Glad to see you managed to find a solution to your issue/question. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ticket and we will gla ... Diarmuid Kelly Plugin conflict with SSL website authentication plugin and also a minify plugin for site loading speedsClosed   Amelia   Updated July 16, 2020 at 11:25am   4 Most recent comment from Aleksandar Vuković:Hello again MarkThis response may provide some clues:the booking system still loads some resources over http://, which are blocked on https://. I also see some errors related to the Content Security P ...